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Create Tech Support Tickets: Difference between revisions
→Ticket priorities and our response times
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You can read through the short introduction below, or just submit a tech request to dive right in. | You can read through the short introduction below, or just submit a tech request to dive right in. | ||
===Ticket priorities and our response times=== | ===Ticket priorities and our response times=== | ||
Below are the list of priorities which are found under the '''"Priorities"''' section of the ticket. Each priority determines the sense of urgency in resolving a ticket | Below are the list of priorities which are found under the '''"Priorities"''' section of the ticket. Each priority determines the sense of urgency in resolving a ticket and we may change the priority you put on a ticket. | ||
{| class="wikitable" | {| class="wikitable" | ||
|- | |- | ||
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|5 minutes | |5 minutes | ||
|} | |} | ||
==Ticket Creation== | ==Ticket Creation== | ||