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Create Tech Support Tickets: Difference between revisions
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| cat1 = RCS Software and Services | | cat1 = RCS Software and Services | ||
| cat2 = | | cat2 = | ||
| maintained = | | maintained = SJ | ||
| year = | | year = 2021-2022 | ||
}} | }} | ||
__TOC__ | __TOC__ | ||
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!'''Critical''' | !'''Critical''' | ||
| | |1 hour | ||
| | |half hour | ||
| | |half hour | ||
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Doing so will open the Ticket Wizard. Here you can choose the problem category that best describes the issue you're experiencing. Choose from the displayed list, or type in the search bar and if it is in our database, the description will auto populate. Select Issue not listed if you cant find your specific problem in this list. | Doing so will open the Ticket Wizard. Here you can choose the problem category that best describes the issue you're experiencing. Choose from the displayed list, or type in the search bar and if it is in our database, the description will auto populate. Select '''Issue not listed''' if you cant find your specific problem in this list. | ||
[[File:IIQ_-_Issue_category.png|874x874px]] | [[File:IIQ_-_Issue_category.png|874x874px]] | ||
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