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Connect My Device to WiFi: Difference between revisions

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Connect My Device to WiFi (view source)

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(Created page with "{{2016-2017|Approved=JK}} {{KS}} {{JK}} Learn how to use our WiFi networks. == What WiFi networks are available, who can use them and what can I do? == {| class="wikitable"...")
 
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{{2016-2017|Approved=JK}}
{{AboxNew
{{KS}}
| name = Connect to WiFi
{{JK}}
| learning =
| instruction =
| community = x
| summ = Connect your device to WiFi on campus
| maintained = JM
| year = 2023-2024
}}
__TOC__


Learn how to use our WiFi networks.
== How do I connect to one of the RCS wireless networks? ==
It is generally easy to connect to our networks from any device that has wireless access. The Table below shows which devices we support and which networks they can use.
 
{| class="wikitable"
|+Supported Devices Table
|-
! colspan="3" |
! colspan="4" | Supported devices:
|-
! User Group
! Network Name (SSID)
! Authentication
! style="padding:2px 15px;" align="center" | iOS
! style="padding:2px 15px;" align="center" | macOS
! style="padding:2px 15px;" align="center" | Windows
! style="padding:2px 15px;" align="center" | Android
|-
| All RCS Users
| RCS-Guest
| Captive Portal
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
|-
| Students
| RCS-Community
| Domain Credentials
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
|}
 
=== Connect to RCS-Community ===
 
===== For Apple and Windows Devices: =====
 
# Go to '''''Settings'''''
# Go to '''''Wifi'''''
# In the list of available wireless networks, click on '''''RCS-Community'''''
# Enter your '''''Riverdale username''''' (without @riverdale.edu)
# Enter your '''''Riverdale passphrase'''''
# Click '''''Connect''''' or '''''Join''''' on your platform to join the network
# Accept the certificate by clicking '''''Trust''''' or '''''Connect anyways'''''
 
==== For Android devices: ====
# Go to '''''Settings'''''
# Choose '''''Network & Internet'''''
# Choose '''''Internet'''''
# Select '''''RCS-Community''''' from the list of wireless network names
# The EAP Method should be '''''PEAP'''''
# Leave Phase 2 Authentication as '''''MSCHAPV2'''''
# Under CA Certificate choose '''''Use System Certificates'''''. Then, Choose '''''Do not Verify''''' for Online Certificate Status.
# For Domain, write '''''riverdale.edu'''''
# Enter your username without @riverdale.edu where it says '''''Identity''''' (leave anonymous identity blank)
# Enter your '''''Riverdale passphrase''''' on the password line
# Click '''''Connect'''''
 
=== Connect to RCS-Guest ===
Guest and visitor information for wireless access
 
'''''I'm a guest/visitor to RCS, how can I access the wireless network?'''''
 
Welcome to RCS! Select the RCS-Guest network from the list of available networks and fill out the web form to gain network access.
 
'''''I have a guest/visitor coming to RCS, how can I arrange wireless access?'''''
 
The RCS-Guest network is similar to going to Starbucks, just fill out the web form for 48 hours of access. If a longer time is required, please submit a tech request.
 
==== On Apple, Android and Windows Devices: ====
 
# Connect to RCS-Guest in the list of available networks on your device
# Wait for the pop-up to appear with a fillable form
# Then enter your '''''Full name''''', '''''email address''''', and '''''phone number'''''
# Check '''''I accept the terms of use''''' after reading them
# Click '''''Register'''''
# Wait for the pop-up to refresh
#* Ignore the password
#* Review the '''''Activation Time''''' and '''''Expiration Time'''''
# Click '''''Log in'''''
# Wait for the registration to complete when you see '''''Please wait while you are logged into the network...'''''
# Once the riverdale.edu webpage loads, you can close the popup and continue browsing as usual


== What WiFi networks are available, who can use them and what can I do? ==
== What WiFi networks are available, who can use them and what can I do? ==
Line 18: Line 107:
! Speed/ Bandwidth
! Speed/ Bandwidth
! style="padding:2px 15px;" align="center" |Internet
! style="padding:2px 15px;" align="center" |Internet
! style="padding:2px 15px;" align="center" |[[WebDAV|RCS<br />WebDAV]]
! style="padding:2px 15px;" align="center" |[[Project with AirPlay (Apple TV)|AirPlay]]
! style="padding:2px 15px;" align="center" |[[WebPrint|RCS<br />Printing]]
! style="padding:2px 15px;" align="center" |[[Print at Riverdale|Printing]]
|-
|-
| All RCS Guests
| All RCS Guests
| RCS-Guest
| RCS-Guest
| WPA2 Password
| Captive Portal
| Low  
| Low  
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
Line 39: Line 128:


=== Which network should I use? ===
=== Which network should I use? ===
'''RCS-Community''' will provide the best experience and bandwidth. They require you to use your RCS domain username and password to connect to a WPA2 Enterprise network.  
'''RCS-Community''' will provide the best experience and bandwidth. They require you to use your RCS domain username and passphrase to connect to a WPA2 Enterprise network.  


The '''RCS-Guest''' network makes basic wireless access available to guests and members of our community whose devices do not support logins requiring a domain username and password (this is quite rare these days) . The rate limit on these connections will allow checking email and basic web surfing, but other functions may feel very slow.
The '''RCS-Guest''' network makes basic wireless access available to guests and members of our community whose devices do not support logins requiring a domain username and passphrase (this is quite rare these days) . The rate limit on these connections will allow checking email and basic web surfing, but other functions may feel very slow.


=== What does Internet access mean? Can I do ANYTHING I want? ===
=== What does Internet access mean? Can I do ANYTHING I want? ===
Line 54: Line 143:


'''Web filter''': All computers, whether a managed, wired computer, your own wireless laptop or other wireless device, have their Internet traffic passed through a web filter. We try to be as unobtrusive, and permissive, as possible, but it is likely that you will encounter a Warn or Block page at some point. If you believe that a web site is being improperly categorized:
'''Web filter''': All computers, whether a managed, wired computer, your own wireless laptop or other wireless device, have their Internet traffic passed through a web filter. We try to be as unobtrusive, and permissive, as possible, but it is likely that you will encounter a Warn or Block page at some point. If you believe that a web site is being improperly categorized:
* Warn Page: Please use the Warn page links to submit a site review request and fill out the form completely.
* Warn Page: Please {{tsreq}}.
* Block Page: Please {{tsreq}}.
* Block Page: Please {{tsreq}}.
We review these requests quickly and will override the filter if warranted.
We review these requests quickly and will override the filter if warranted.
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== Where can I access these networks on the Hill and River campuses? ==
== Where can I access these networks on the Hill and River campuses? ==


During the late summer of 2015 we completed full upgrade of the WiFi system on the Hill and River campuses in all school buildings. You may find a useful signal in nearby exterior locations, but there is only one access point outdoors near the Mow flag pole. If you find weak signal in an RCS building, please {{tsreq}} to help us improve the availability of the wireless network.
During the late summer of 2015 we completed full upgrade of the WiFi system on the Hill and River campuses in all school buildings. You may find a useful signal in nearby exterior locations, but there are few outdoor access points. If you find weak signal in an RCS building, please {{tsreq}} to help us improve the availability of the wireless network.
 
== Guest and visitor information for wireless access ==
 
=== I'm a guest/visitor to RCS, how can I access the wireless network? ===
Welcome to RCS! Please contact whomever has arranged your visit learn the password to connect to the RCS-Guest network.
 
=== I have a guest/visitor coming to RCS, how can I arrange wireless access? ===
Please share the RCS-Guest password with your guests. We will change it annually.
 
== How do I connect to one of the RCS wireless networks? ==
 
It is generally easy to connect to our networks from any device that has wireless access. The Table below shows which devices we support and which networks they can use.
 
{| class="wikitable"
|+Supported Devices Table
|-
! colspan="3" |
! colspan="4" | Supported devices:
|-
! User Group
! Network Name (SSID)
! Authentication
! style="padding:2px 15px;" align="center" | [[Wireless_Network/Connect_from_iOS|iOS]]
! style="padding:2px 15px;" align="center" | [[Wireless_Network/Connect_from_Mac OS X|Mac OS X]]
! style="padding:2px 15px;" align="center" | [[Wireless_Network/Connect_from_Windows|Windows]]
! style="padding:2px 15px;" align="center" | [[Wireless_Network/Connect_from_Android|Android]]
|-
| All RCS Users
| RCS-Guest
| WPA2 Password
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
|-
| Students
| RCS-Community
| Domain Credentials
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
|}
 
Instructions follow for connecting to available networks from the most common mobile devices and operating systems.
* [[Wireless_Network/Connect_from_Android|Android]]
* [[Wireless_Network/Connect_from_BlackBerry|BlackBerry]]
* [[Wireless_Network/Connect_from_iOS|iOS Devices (iPhone, iPad, iTouch)]]
* [[Wireless_Network/Connect_from_Mac OS X|Mac OS X]]
* [[Wireless_Network/Connect_from_Windows|Windows]]


== Something isn't working... ==
== Something isn't working... ==
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== I'm interested in the technical details. ==
== I'm interested in the technical details. ==


Awesome! Our wireless network is running on two [http://www.arubanetworks.com/ Aruba] controllers, one at each campus. If you connect to one of the WPA2-Enterprise networks, your credentials are passed to our Active Directory servers via an NPS server running the RADIUS protocols. After connecting to the appropriate wireless network, all of your network traffic passes through two different firewalls: the Aruba controllers and a Palo Alto next generation firewall and web filter. This makes your computer very, very safe at Riverdale! All of your computer's network traffic passes through our Palo Alto firewall to monitor and filter your Internet access.
Awesome! Our wireless network is running on [http://www.arubanetworks.com/ Aruba] Aruba Central managed Instant Access Points. If you connect to one of the WPA2-Enterprise networks, your credentials are passed to a cluster of ClearPass Policy Manager servers that handle RADUIS authentication. After connecting to the appropriate wireless network, all of your network traffic passes through two different firewalls: the Aruba controllers and a FortiGate next generation firewall and web filter. This makes your computer very, very safe at Riverdale! All of your computer's network traffic passes through our FortiGate firewall to monitor and filter your Internet access.
Mvanmierlo
1,365

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