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Apple and Windows Device Security Recommendations: Difference between revisions
Apple and Windows Device Security Recommendations (view source)
Revision as of 11:39, 14 September 2021
, 14 September 2021→Apple Help and Documentation
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====Supervised iPad Procedures==== | ====Supervised iPad Procedures==== | ||
If you have an iPad which has been preconfigured with apps and settings, it is most likely supervised and needs to be returned to iPad specialists at the River and HIll campuses for | If you have an iPad which has been preconfigured with apps and settings, it is most likely supervised and needs to be returned to iPad specialists at the River and HIll campuses for de-supervision. | ||
====iPad Procedures==== | ====iPad Procedures==== | ||
If you are returning an iPad which you have self-managed, follow these instructions. | If you are returning an iPad which you have self-managed, follow these instructions. | ||
#'''Disable Touch ID or Face ID | #'''Disable Touch ID or Face ID & Passcode''' - Go to Settings > Touch ID / Face ID & Passcode. Disable all the Touch ID / Face ID options and select the '''Turn Passcode Off''' option. | ||
#'''Find My iPad''' - Go to Settings > iCloud > Find My iPad and switch it off. Your AppleID and password is required. | #'''Find My iPad''' - Go to Settings > iCloud > Find My iPad and switch it off. Your AppleID and password is required. | ||
#'''Sign out of iCloud''' - In the same iCloud settings pane at the bottom, tap the '''Sign Out''' button. Your AppleID and password, as well as the device passcode, may be necessary. | #'''Sign out of iCloud''' - In the same iCloud settings pane at the bottom, tap the '''Sign Out''' button. Your AppleID and password, as well as the device passcode, may be necessary. | ||
#'''Erase all Content and Settings''' - reset the iPad to factory settings by going to Settings > General > Reset > Erase All Content and Settings. You will need to type the device passcode. | #'''Erase all Content and Settings''' - reset the iPad to factory settings by going to Settings > General > Reset > Erase All Content and Settings. You will need to type the device passcode. | ||
Once the iPad has been wiped clean, it offers the setup screen. Power down by holding down the power button on | Once the iPad has been wiped clean, it offers the setup Hello! screen. Power down by holding down the power button on the iPad, and swipe the "slide to power off" button. | ||
====Laptop Procedures==== | ====Laptop Procedures==== | ||