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Apple and Windows Device Security Recommendations: Difference between revisions
Apple and Windows Device Security Recommendations (view source)
Revision as of 16:14, 14 January 2019
, 14 January 2019→Setting Up and Syncing your iOS device
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=== Frequent Backup and Sync with iTunes === | === Frequent Backup and Sync with iTunes === | ||
To retain the integrity of your iOS applications, settings and personal data, it is essential to frequently backup, or sync, the device to your iTunes Library. Sync must either be done over the USB cable, or through Wi-Fi syncing to a single computer. Within iTunes, you should choose to encrypt the backup file for your device as an additional security precaution. You will find the checkbox for this option on the Summary page for the device when it is connected. If you do not encrypt the iTunes backup, all saved passwords for email and other accounts cannot be restored. | To retain the integrity of your iOS applications, settings and personal data, it is essential to frequently backup, or sync, the device to your iTunes Library. Sync must either be done over the USB cable, or through Wi-Fi syncing to a single computer. Within iTunes, you should choose to '''encrypt''' the backup file for your device as an additional security precaution. You will find the checkbox for this option on the Summary page for the device when it is connected. If you do not encrypt the iTunes backup, all saved passwords for email and other accounts cannot be restored. | ||
=== Loss and Theft protection === | === Loss and Theft protection === | ||
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=== Resetting & Erasing an iOS device for return === | === Resetting & Erasing an iOS device for return === | ||
When you return a long-term Riverdale-provided Mac Laptop or iPad/iPhone to the Technology Department, you must make sure that you follow the steps below to disable '''Find My iPad (iPhone)''' (see above) and to delete (iPad) or logout from (laptop) your iCloud account. You '''must''' reset your iPad to factory settings before you return it. If you have forgotten the passcode for your iPad and cannot reset it yourself, '''and''' [http://www.apple.com/icloud/find-my-iphone.html Find My Device] is still enabled, please inform the Technology Department. On a returned laptop, it is suggested that you remove any personal documents in your user account. Laptops will be wiped clean (digitally and physically) for you by the Tech department and we won't | When you return a long-term Riverdale-provided Mac Laptop or iPad/iPhone to the Technology Department, you must make sure that you follow the steps below to disable '''Find My iPad (iPhone)''' (see above) and to delete (iPad) or logout from (laptop) your iCloud account. You '''must''' reset your iPad to factory settings before you return it. If you have forgotten the passcode for your iPad and cannot reset it yourself, '''and''' [http://www.apple.com/icloud/find-my-iphone.html Find My Device] is still enabled, please inform the Technology Department. On a returned laptop, it is suggested that you remove any personal documents in your user account. Laptops will be wiped clean (digitally and physically) for you by the Tech department and we won't login to inspect any files or data. | ||
==== Supervised iPad Procedures ==== | ==== Supervised iPad Procedures ==== | ||
If you have an iPad which has been preconfigured with | If you have an iPad which has been preconfigured with apps and settings, it is most likely supervised and needs to be returned to iPad specialists at the River and HIll campuses for un-supervision. In particular, any school-managed iPad, like the Sixth Grade 1:1 program, or any carted iPad, must be unsupervised before being reset. Faculty and Staff iPads provided by the school for your use and self-managed, (i.e. you download apps with your personal iCloud account, for example,) are usually not supervised and are exempt. There are 1:1 programs where students and faculty are given iPads to self-manage which are not supervised. | ||
====iPad Procedures==== | ====iPad Procedures==== | ||
If you are returning an iPad which you have self-managed, follow these instructions. | If you are returning an iPad which you have self-managed, follow these instructions. | ||
#'''Disable Touch ID (if enabled) & Passcode''' - Go to Settings > Touch ID & Passcode. Disable all the Touch ID options and select the '''Turn Passcode Off''' option. | |||
#'''Find My iPad''' - Go to Settings > iCloud > Find My iPad and switch it off. Your AppleID and password is required. | #'''Find My iPad''' - Go to Settings > iCloud > Find My iPad and switch it off. Your AppleID and password is required. | ||
#'''Sign out of iCloud''' - In the same iCloud settings pane at the bottom, tap the '''Sign Out''' button. Your AppleID and password, as well as the device passcode, may be necessary. | #'''Sign out of iCloud''' - In the same iCloud settings pane at the bottom, tap the '''Sign Out''' button. Your AppleID and password, as well as the device passcode, may be necessary. | ||