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| for_students = Y | | for_students = Y | ||
| for_parents = | | for_parents = | ||
| cat1 = RCS | | cat1 = RCS Software and Services | ||
| cat2 = | | cat2 = | ||
| maintained = | | maintained = JG | ||
| year = | | year = 2021-2022 | ||
}} | }} | ||
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'''Do not use a web browser to access Okta on your mobile device.''' Instead, use the mobile applications for [https://itunes.apple.com/us/app/okta-mobile/id580709251?mt=8 iPad/iPhone] and [https://play.google.com/store/apps/details?id=com.okta.android.mobile.oktamobile Android] devices. Both apps are free. | '''Do not use a web browser to access Okta on your mobile device.''' Instead, use the mobile applications for [https://itunes.apple.com/us/app/okta-mobile/id580709251?mt=8 iPad/iPhone] and [https://play.google.com/store/apps/details?id=com.okta.android.mobile.oktamobile Android] devices. Both apps are free. | ||
With the mobile app, users can access the applications in their Dashboard and reset their Okta | With the mobile app, users can access the applications in their Dashboard and reset their Okta passphrase. | ||
::*When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your " | ::*When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your "passphrase". For "site name", enter "Riverdale". | ||
::*Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions. | ::*Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions. | ||
==First, clear your browser cache== | ==First, clear your browser cache== | ||
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We urge you to clear your web browser cache before visiting the new myRiverdale for the first time. Here’s how to do that: | We urge you to clear your web browser cache before visiting the new myRiverdale for the first time. Here’s how to do that: | ||
* Mac | * Mac | ||
** [ | ** [https://support.google.com/accounts/answer/9098093?co=GENIE.Platform=Desktop&hl=en&visit_id=636773009260035788-3511233481&rd=1 Chrome] | ||
** [ | ** [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Firefox] | ||
** [ | ** [https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac Safari] | ||
* Windows | * Windows | ||
** [ | ** [https://support.google.com/accounts/answer/9098093?co=GENIE.Platform=Desktop&hl=en&visit_id=636773009260035788-3511233481&rd=1 Chrome] | ||
** [ | ** [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Firefox] | ||
** [ | ** [https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history Microsoft Edge] | ||
== Logging into myRiverdale == | == Logging into myRiverdale == | ||
Go to [http://my.riverdale.edu my.riverdale.edu]. You will be redirected to [http://riverdale.okta.com riverdale.okta.com]. This is totally fine and totally safe. (You can also just go straight to riverdale.okta.com.) | * Go to [http://my.riverdale.edu my.riverdale.edu]. You will be redirected to [http://riverdale.okta.com riverdale.okta.com]. This is totally fine and totally safe. (You can also just go straight to riverdale.okta.com.) | ||
* Enter your RCS Username and passphrase. <br><br> | |||
[[File:login.png|alt=|none|thumb|400x400px]] | |||
== First time login == | == First time login == | ||
If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process. | If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process. | ||
#Add a secondary email address to use when resetting your | #Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address" | ||
#Add your mobile phone number if you want the option to reset your | #Add your mobile phone number if you want the option to reset your passphrase via text message | ||
#Choose a security question to answer if you forget your | #Choose a security question to answer if you forget your passphrase. | ||
#Choose a security image. | #Choose a security image. | ||
[[File:Portal step2.png|alt=|none|thumb|400x400px]] | |||
When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. | When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. | ||
[[File:Create account.png|alt=|none|thumb|400x400px]] | |||
Now you have successfully created your account and will be logged into the application! | Now you have successfully created your account and will be logged into the application! | ||
== The Dashboard == | == The Welcome Screen == | ||
* Now that you have logged in, you will see the Dashboard. You will also see a message that says "Welcome to your Okta homepage". | |||
[[File:Screen Shot 2021-10-05 at 11.14.14 AM.png|alt=|none|thumb|400x400px]] | |||
* Okta provides links to help files and "how-to" videos here that you may find helpful to use. [https://support.okta.com/help/s/end-user-adoption-toolkit/end-user-training?language=en_US Click Here] | |||
== The Okta Dashboard == | |||
* Please Click on '''"Try the new dasboard"''' | |||
[[File:Screen Shot 2021-10-05 at 11.30.56 AM.png|alt=|none|thumb|400x400px]] | |||
=== The New Dashboard === | |||
* For an enhanced experience, the new dashboard also comes with a new Okta Browser Plugin. All existing capabilities of the plugin are available in the redesigned Okta Browser Plugin. Main changes include: | |||
** Tab sidebar moved to the left | |||
** Navigation changed | |||
[[File:Screen Shot 2021-10-05 at 11.35.09 AM.png|alt=|none|thumb|600x600px]] | |||
[[File: | * To view your account settings. | ||
[[File:Screen Shot 2021-10-05 at 11.47.08 AM.png|alt=|none|thumb|400x400px]] | |||
[[File:Screen Shot 2021-10-05 at 1.19.29 PM.png|alt=|none|thumb|400x400px]] | |||
==Installing the Okta plugin== | ===Installing the Okta plugin=== | ||
With the Okta Browser Plugin you automatically initiate an Okta sign-in to a broad range of applications that would otherwise require you to manually enter your credentials. For more info [https://help.okta.com/eu/en-us/Content/Topics/end-user/plugin-overview.htm click here]. | |||
[[File:Screen Shot 2021-10-05 at 1.32.40 PM.png|alt=|none|thumb|500x500px]] | |||
# Click on the part of the message that says '''"click here to install"'''. | # Click on the part of the message that says '''"click here to install"'''. | ||
# After starting the installation, follow the onscreen instructions. | # After starting the installation, follow the onscreen instructions. | ||
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::'''Note''':''Each web browser has its own slightly different method of installing the plug-in.'' | ::'''Note''':''Each web browser has its own slightly different method of installing the plug-in.'' | ||
[ | * For more info on the plug-ins [https://help.okta.com/eu/en-us/Content/Topics/end-user/plugin-overview.htm click here] | ||
==Opening an application from the dashboard== | |||
[[File: | * The Dashboard contains all of the links to applications that were accessible through the my.riverdale portal. To login to any of these applications simply click its icon. | ||
[[File:Screen Shot 2021-10-05 at 1.38.24 PM.png|alt=|none|thumb|300x300px]] | |||
* If you have not installed the Okta plugin, you will receive a prompt to do so. | |||
[[File:Screen Shot 2021-10-05 at 1.42.12 PM.png|alt=|none|thumb|300x300px]] | |||
* The first time you login to an application you may be asked to enter your passphrase. | |||
[[File:Screen Shot 2021-10-05 at 1.45.57 PM.png|alt=|none|thumb|300x300px]] | |||
* For more info on Okta Plugin, [https://help.okta.com/en/prod/Content/Topics/Browser-Plugin/browser-plugin-main.htm?cshid=ext_browser_plugin_main click here] | |||
==Organizing apps/Creating Tabs== | ==Organizing apps/Creating Tabs== | ||
The Dashboard view can be customized by rearranging the order in which apps appear or by creating | * The Dashboard view can be customized by rearranging the order in which apps appear or by creating '''Sections''' to organize apps under different headings. | ||
[[File: | [[File:Screen Shot 2021-10-05 at 1.56.15 PM.png|alt=|none|thumb|300x300px]] | ||
===Reordering applications=== | ===Reordering applications=== | ||
Simply click on the application you wish to move, and drag/drop it into the new position. | * Simply click on the application you wish to move, and drag/drop it into the new position. | ||
[[File: | [[File:Screen Shot 2021-10-05 at 2.00.41 PM.png|alt=|none|thumb|300x300px]] | ||
===Creating a new | ===Creating a new section=== | ||
* Click the '''"+"''' next to the existing Section | |||
Click the '''"+"''' next to the existing | * Then enter a name for the new section | ||
* To add applications to the new section, simply drag/drop apps | |||
[[File:Screen Shot 2021-10-05 at 1.56.15 PM.png|alt=|none|thumb|300x300px]] | |||
Then enter a name for the new | |||
To add applications to the new | |||
===Hiding applications=== | ===Hiding applications=== | ||
* We recommend creating a section to store applications you don't need/use. | |||
===Review the settings of an application=== | |||
* Click on the "three dots" icon in the upper right-hand corner of the application button | |||
[[File:Screen Shot 2021-10-05 at 2.07.41 PM.png|alt=|none|thumb|300x300px]] | |||
=== | |||
[[File: | |||
= | * Settings of an applications | ||
[[File:Screen Shot 2021-10-05 at 2.15.03 PM.png|alt=|none|thumb|300x300px]] | |||
* Click on General, check the box that says "Automatically launch this app when I sign into Okta" | |||
[[File:Screen Shot 2021-10-05 at 2.18.21 PM.png|alt=|none|thumb|300x300px]] | |||
=== | == For Info on Okta Dashboard == | ||
* [https://help.okta.com/eu/en-us/Content/Topics/end-user/dashboard-overview.htm Okta Dashboard help guide] | |||
* [https://help.okta.com/eu/en-us/Content/Topics/end-user/dashboard-new-overview.htm Okta New Dashboard] | |||
==Need Further Help== | |||
==Need | |||
Okta provides some great help pages [https://riverdale.okta.com/help/user/home here]. You can also {{tsreq}}.<BR><BR> | Okta provides some great help pages [https://riverdale.okta.com/help/user/home here]. You can also {{tsreq}}.<BR><BR> | ||
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