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Access myRiverdale: Difference between revisions
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| for_students = Y | | for_students = Y | ||
| for_parents = | | for_parents = | ||
| cat1 = RCS | | cat1 = RCS Software and Services | ||
| cat2 = | | cat2 = | ||
| maintained = | | maintained = JG | ||
| year = | | year = 2020-2021 | ||
}} | }} | ||
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'''Do not use a web browser to access Okta on your mobile device.''' Instead, use the mobile applications for [https://itunes.apple.com/us/app/okta-mobile/id580709251?mt=8 iPad/iPhone] and [https://play.google.com/store/apps/details?id=com.okta.android.mobile.oktamobile Android] devices. Both apps are free. | '''Do not use a web browser to access Okta on your mobile device.''' Instead, use the mobile applications for [https://itunes.apple.com/us/app/okta-mobile/id580709251?mt=8 iPad/iPhone] and [https://play.google.com/store/apps/details?id=com.okta.android.mobile.oktamobile Android] devices. Both apps are free. | ||
With the mobile app, users can access the applications in their Dashboard and reset their Okta | With the mobile app, users can access the applications in their Dashboard and reset their Okta passphrase. | ||
::*When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your " | ::*When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your "passphrase". For "site name", enter "Riverdale". | ||
::*Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions. | ::*Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions. | ||
==First, clear your browser cache== | ==First, clear your browser cache== | ||
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We urge you to clear your web browser cache before visiting the new myRiverdale for the first time. Here’s how to do that: | We urge you to clear your web browser cache before visiting the new myRiverdale for the first time. Here’s how to do that: | ||
* Mac | * Mac | ||
** [ | ** [https://support.google.com/accounts/answer/9098093?co=GENIE.Platform=Desktop&hl=en&visit_id=636773009260035788-3511233481&rd=1 Chrome] | ||
** [ | ** [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Firefox] | ||
** [ | ** [https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac Safari] | ||
* Windows | * Windows | ||
** [ | ** [https://support.google.com/accounts/answer/9098093?co=GENIE.Platform=Desktop&hl=en&visit_id=636773009260035788-3511233481&rd=1 Chrome] | ||
** [ | ** [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Firefox] | ||
** [ | ** [https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history Microsoft Edge] | ||
== Logging into myRiverdale == | == Logging into myRiverdale == | ||
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Go to [http://my.riverdale.edu my.riverdale.edu]. You will be redirected to [http://riverdale.okta.com riverdale.okta.com]. This is totally fine and totally safe. (You can also just go straight to riverdale.okta.com.) | Go to [http://my.riverdale.edu my.riverdale.edu]. You will be redirected to [http://riverdale.okta.com riverdale.okta.com]. This is totally fine and totally safe. (You can also just go straight to riverdale.okta.com.) | ||
Enter your RCS Username and | Enter your RCS Username and passphrase. <br><br> [[File:login.png|thumbnail|400 px]]<br clear="all"> | ||
== First time login == | == First time login == | ||
If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process. | If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process. | ||
#Add a secondary email address to use when resetting your | #Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address" | ||
#Add your mobile phone number if you want the option to reset your | #Add your mobile phone number if you want the option to reset your passphrase via text message | ||
#Choose a security question to answer if you forget your | #Choose a security question to answer if you forget your passphrase. | ||
#Choose a security image. | #Choose a security image. | ||
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==Opening an application from the dashboard== | ==Opening an application from the dashboard== | ||
The Dashboard contains all of the links to applications that were accessible through the my.riverdale portal. To login to any of these applications simply click its icon.<br><br>[[File:Dashboard2.png|thumbnail|400 px]]<br clear="all"> | The Dashboard contains all of the links to applications that were accessible through the my.riverdale portal. To login to any of these applications simply click its icon.<br><br>[[File:Dashboard2 (1).png|thumbnail|400 px]]<br clear="all"> | ||
The first time you login to an application you may be asked to enter your | The first time you login to an application you may be asked to enter your passphrase. Do this and click the green "Sign In" button.<br><br>[[File:creds.png|thumbnail|400 px]]<br clear="all"> | ||
After logging in you may see a window pop up that asks if you were successfully logged in. Click "yes". Your username and | After logging in you may see a window pop up that asks if you were successfully logged in. Click "yes". Your username and passphrase will be stored so that in the future you will be automatically logged in. <br><br>[[File:signedin.png|thumbnail|400 px]]<br clear="all"> | ||
==Organizing apps/Creating Tabs== | ==Organizing apps/Creating Tabs== | ||
The Dashboard view can be customized by rearranging the order in which apps appear or by creating Tabs to organize apps under different headings. | The Dashboard view can be customized by rearranging the order in which apps appear or by creating Tabs to organize apps under different headings. | ||
[[File:Dashboard2.png|thumbnail|400 px]]<br clear="all"> | [[File:Dashboard2 (1).png|thumbnail|400 px]]<br clear="all"> | ||
===Reordering applications=== | ===Reordering applications=== | ||
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===Changing a | ===Changing a passphrase for an application=== | ||
#click on the "gear" icon in the upper right-hand corner of the application button | #click on the "gear" icon in the upper right-hand corner of the application button | ||
#enter the new | #enter the new passphrase | ||
#click "Save" | #click "Save" | ||
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[[File:Launch.png|thumbnail|400 px]]<br clear="all"> | [[File:Launch.png|thumbnail|400 px]]<br clear="all"> | ||
''For directions on how to add your own applications to the Okta dashboard, click''' '''[https://riverdale.okta.com/help/user/home#select-apps here]'''<br/> | ''For directions on how to add your own applications to the Okta dashboard, click''' '''[https://riverdale.okta.com/help/user/home#select-apps here]'''<br/> | ||
==Need further help?== | ==Need further help?== | ||
Okta provides some great help pages [https://riverdale.okta.com/help/user/home here]. You can also {{tsreq}}.<BR><BR> | Okta provides some great help pages [https://riverdale.okta.com/help/user/home here]. You can also {{tsreq}}.<BR><BR> | ||