1,365
edits
Access MacOS Resources in Self Service: Difference between revisions
Access MacOS Resources in Self Service (view source)
Revision as of 12:36, 15 June 2023
, 15 June 2023Mvanmierlo moved page Enroll in Self Service to Access MacOS Resources in Self Service
Mvanmierlo (talk | contribs) m (Mvanmierlo moved page Enroll in Self Service to Access MacOS Resources in Self Service) |
|||
| (11 intermediate revisions by 3 users not shown) | |||
| Line 1: | Line 1: | ||
{{ | {{AboxNew | ||
| name = Access MacOS Resources in Self Service | |||
| learning = | |||
| instruction = | |||
| community = x | |||
| summ = Add printers, apps, and more on RCS managed employee Apple MacOS computers | |||
| maintained = JM | |||
| year = 2023-2024 | |||
}} | }} | ||
__TOC__ | |||
= What is Self Service = | = What is Self Service = | ||
| Line 16: | Line 16: | ||
*''Riverdale owned'' Apple devices will be auto enrolled in Self Service during the device setup. | *''Riverdale owned'' Apple devices will be auto enrolled in Self Service during the device setup. | ||
*''Student owned'' devices will need to enroll in Self Service to access and install RCS owned apps and printers. | <!-- *''Student owned'' devices will need to enroll in Self Service to access and install RCS owned apps and printers. --> | ||
<big>'''NOTE:''' This is ONLY for Apple Devices! Not for Windows or any other operating systems!</big> | <big>'''NOTE:''' This is ONLY for Apple Devices! Not for Windows or any other operating systems!</big> | ||
= How do I Manually Enroll = | = How do I Manually Enroll = | ||
<big>'''NOTE:''' All RCS owned devices automatically enroll during device setup. The following a only a troubleshooting step!</big> | |||
# Open Safari (enrollment works best using Safari!) | # Open Safari (enrollment works best using Safari!) | ||
# Visit http://bit.ly/RCSSelfService (or click [http://bit.ly/RCSSelfService here] if that doesn't work) | # Visit http://bit.ly/RCSSelfService (or click [http://bit.ly/RCSSelfService here] if that doesn't work) | ||
| Line 36: | Line 37: | ||
=== App/Software Installs === | === App/Software Installs === | ||
* Select the Apps category and check out all of the Apps available to you. | * Select the Apps category and check out all of the Apps available to you. | ||
* Once you find what you want to install click on the [[File: | * Once you find what you want to install click on the [[File:Self_Service_Install2.png|100px]] button to view the description. Once you view the description you will be able to install the by clicking [[File:Self_Service_Install2.png|100px]] again. | ||
* Once an install is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png| | * Once an install is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png|300px]] | ||
=== Printer Installs === | === Printer Installs === | ||
| Line 44: | Line 45: | ||
* Select either Printers-Hill or Printers-River | * Select either Printers-Hill or Printers-River | ||
* If you haven't already, Install the printer drivers | * If you haven't already, Install the printer drivers | ||
* Select a printer or copier you want to add by clicking [[File:Self_Service_Add_Printer.png]] | * Select a printer or copier you want to add by clicking [[File:Self_Service_Add_Printer.png|100px]] | ||
* You will be prompted for your RCS Username and Passphrase (only if you don't have your printing keychain already configured) | * You will be prompted for your RCS Username and Passphrase (only if you don't have your printing keychain already configured) | ||
* Just like an App install, when adding printer is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png]] | * Just like an App install, when adding printer is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png|300px]] | ||
* Send a print job | * Send a print job | ||