Access myRiverdale

	Learning Instruction Community
Summary	Access many of our RCS applications with a single log-on
Author	Maintained by Jeremy Martinez
Help	Get help with this article
Status	in need of review.

now uses
Okta is the software service that has replaced our previous myRiverdale (my.riverdale.edu) portal. It's now what you'll find when you visit my.riverdale.edu.

Access myRiverdale

Recommendations

We urge you to clear your web browser cache before visiting the new myRiverdale for the first time. See the instructions below for macOS, Windows, and all common web browsers.

• Mac
  • Chrome
  • Firefox
  • Safari
• Windows
  • Chrome
  • Firefox
  • Microsoft Edge

Log in to myRiverdale

• Go to my.riverdale.edu
• Enter your Riverdale username and passphrase
• Check the box next to Remember me if you want your credentials to be saved
• Click Sign In

First Time Setup

If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process.

1. Add a secondary email to use when resetting your passphrase, or check the box that says I have no secondary email address
2. Click + Add Phone Number if you want the option to reset your passphrase via text message
3. Choose a security question to answer if you forget your passphrase
4. Choose a security image
5. When you have finished these steps, click on the button that says Create Account in the lower right-hand corner of the screen.
6. Now you have successfully created your account and will be logged into the application!

The Okta Dashboard

Understand the Dashboard

For an enhanced experience, the new dashboard also comes with a new Okta Browser Plugin. All existing capabilities of the plugin are available in the redesigned Okta Browser Plugin. Main changes include:

• Tab sidebar moved to the left
• Navigation changed

View Account Settings

• Click on your name on the top right of the browser window
• Click Settings

• From here you can change your security question, change your security image, reset your Riverdale passphrase, and more.

Install the Okta plugin

With the Okta Browser Plugin you automatically initiate an Okta sign-in to a broad range of applications that would otherwise require you to manually enter your credentials. For more info click here.

1. Click on the part of the message that says Install
2. After starting the installation, follow the onscreen instructions for your operating system and browser
3. When the installation is complete, restart your web browser
4. If you use more than one browser, you will need to install the plug-in in each browser
5. For more info on the plug-ins click here.

Note: Each web browser has its own slightly different method of installing the plug-in.

Open Application from Dashboard

• The Dashboard contains all of the links to applications that were accessible through the myRiverdale portal. To login to any of these applications simply click its icon.

• If you have not installed the Okta plugin, you will receive a prompt to do so.

• The first time you login to an application you may be asked to enter your passphrase.

• For more info on Okta Plugin, click here

Organizing apps/Creating Tabs

• The Dashboard view can be customized by rearranging the order in which apps appear or by creating Sections to organize apps under different headings.

Reordering applications

• Simply click on the application you wish to move, and drag/drop it into the new position.

Creating a new section

• Click the "+" next to the existing Section
• Then enter a name for the new section
• To add applications to the new section, simply drag/drop apps

Hiding applications

• We recommend creating a section to store applications you don't need/use.

Review the settings of an application

• Click on the "three dots" icon in the upper right-hand corner of the application button

• Settings of an applications

• Click on General, check the box that says "Automatically launch this app when I sign into Okta"

Okta Mobile App

Do not use a web browser to access Okta on your mobile device. Instead, use the mobile applications for iPad/iPhone and Android devices. Both apps are free.

With the mobile app, users can access the applications in their Dashboard and reset their Okta passphrase.

• When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your "passphrase". For "site name", enter "Riverdale".
• Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions.

For Info on Okta Dashboard

• Okta Dashboard help guide
• Okta New Dashboard

Need Further Help

Okta provides some great help pages here. You can also submit a tech support request.