Create Tech Support Tickets

This article is...
	Follow these directions to submit a ticket in our helpdesk system
	Intended for; Employees, Students and Parents
	Categorized under; RCS Software and Services
	Maintained by; David Semper
	in need of review.

Ticket Creation

Video Tutorial

Below is a quick 3 & 1/2 min video detailing the ticket submission process. It can also be found In our IIQ Help Center.

Quick Tickets

The fastest and simplest way to submit a ticket through Incident IQ is by using the Quick Tickets option located on your Dashboard. This section lists assets that have been assigned to your user account, and represent the technology you personally interact with on a daily basis.

If you are submitting a ticket for an asset assigned to yourself, simply select it from the Quick Tickets section.

	Follow these directions to submit a ticket in our helpdesk system
	Intended for Employees, Students and Parents
	Categorized under RCS Software and Services
	Maintained by David Semper
	in need of review.