Create Tech Support Tickets: Difference between revisions

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You can read through the short introduction below, or just submit a tech request to dive right in.
You can read through the short introduction below, or just submit a tech request to dive right in.
===Ticket priorities and our response times===
===Ticket priorities and our response times===
Below are the list of priorities which are found under the '''"Priorities"''' section of the ticket. Each priority determines the sense of urgency in resolving a ticket. We may change the priority you put on a ticket  
Below are the list of priorities which are found under the '''"Priorities"''' section of the ticket. Each priority determines the sense of urgency in resolving a ticket and we may change the priority you put on a ticket.
{| class="wikitable"
{| class="wikitable"
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|5 minutes
|5 minutes
|}
|}


==Ticket Creation==
==Ticket Creation==