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==Windows== | ==Windows== | ||
Your laptop must be reset to factory default settings. Please feel free to book Rob Shin's calendar for a 30 min slot. The procedure performed will be as follows: | Your laptop must be reset to factory default settings. Please feel free to book Rob Shin's calendar for a 30 min slot. The procedure performed will be as follows: | ||
=== Preliminary Tasks === | === Preliminary Tasks === | ||
Back up all of your files on the laptop. This is essential because you cannot retrieve files after the factory reset. | Back up all of your files on the laptop. This is essential because you cannot retrieve files after the factory reset. | ||
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* Pictures | * Pictures | ||
* Music | * Music | ||
=== Perform Factory Reset (Windows 10) === | |||
# Click the Start button | |||
# Type '''Settings''' and hit Enter | |||
# Select '''Update & Security''' | |||
# In the left hand menu, click on '''Recovery''' | |||
# Under '''Reset this PC''', click on '''Get started''' | |||
==iPad== | ==iPad== |
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