Get remote tech support: Difference between revisions

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===Phone/Email based===
===Phone/Email based===
If you are having issues with your device, please [https://support.riverdale.edu/helpdesk/WebObjects/Helpdesk.woa '''submit a tech support ticket'''] or email [mailto:tech-support@riverdale.edu '''tech-support@riverdale.edu'''] and we will respond as soon as we can. Please be sure to include your preferred method of contact.
If you are having issues with your device please choose one of the options below. We will respond as soon as we can. Please be sure to include your preferred method of contact.
* Please [https://support.riverdale.edu/helpdesk/WebObjects/Helpdesk.woa '''submit a tech support ticket''']  
* Email [mailto:tech-support@riverdale.edu '''tech-support@riverdale.edu''']  


'''Note:''' If you are experiencing a hardware issue, please include your Asset Number or Serial Number so we can determine how to proceed if extra steps are needed.
'''Note:''' If you are experiencing a hardware issue, please include your Asset Number or Serial Number so we can determine how to proceed if extra steps are needed.
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