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Access MacOS Resources in Self Service: Difference between revisions
Access MacOS Resources in Self Service (view source)
Revision as of 15:26, 6 March 2017
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This is a Mac-only process, for RCS employee laptops and laptops owned by current 9th | = What is Self Service = | ||
Self Service is an App similar to the Mac App Store where you can install RCS Software and Printers with just the click of a button. One Stop Shop for RCS Software and Printer Installs. | |||
<big>'''NOTE:''' This is ONLY for Apple Devices! Not for Windows OS!</big> | |||
= How do I Enroll = | |||
This is a Mac-only process, for RCS employee laptops and laptops owned by current 9th graders. | |||
# Open Safari (enrollment works best using Safari!) | # Open Safari (enrollment works best using Safari!) | ||
# Visit [http://bit.ly/RCSSelfService http://bit.ly/RCSSelfService] (or click [http://bit.ly/RCSSelfService here] if that doesn't work) | # Visit [http://bit.ly/RCSSelfService http://bit.ly/RCSSelfService] (or click [http://bit.ly/RCSSelfService here] if that doesn't work) | ||
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# From the Finder, open the app Self Service | # From the Finder, open the app Self Service | ||
# Log in with your Riverdale username and password | # Log in with your Riverdale username and password | ||
= I'm Enrolled, What now? = | |||
Now you can open the Self Service App located in the Applications folder and browse the Categories to check for software or printers to install. | |||
== [[File:Self_Service.png|50px]] Self Service App == | |||
* When you launch Self Service you will need to enter in your RCS Credentials in order to access any available RCS software and printers. <br> [[File:Self_Service_Authenticate.png|250px]] | |||
* Now welcome to RCS Self Service page. You can browse categories on the right hand side of the window to select what you need. <br> [[File:Self_Service_Categories.png|200px]] | |||
=== App/Software Installs === | |||
* Select the Apps category and check out all of the Apps available to you. | |||
* Once you find what you want to install click on the [[File:Self_Service_Install.png]] button to view the description. Once you view the description you will be able to install the by clicking [[File:Self_Service_Install2.png]] again. | |||
* Once an install is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png]] | |||
=== Printer Installs === | |||
Printer installs are super easy with Self Service. With the click of a button you can install any RCS printer and start printing. | |||
'''REQUIRED:''' In order to install printers, you MUST first install the drivers. | |||
* Select either Printers-Hill or Printers-River | |||
* If you haven't already, Install the printer drivers | |||
* Select a printer or copier you want to add by clicking [[File:Self_Service_Add_Printer.png]] | |||
* You will be prompted for your RCS Username and Password (only if you dont have your printing keychain already configured) | |||
* Just like an App install, when adding printer is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png]] | |||
* Send a print job | |||
=== Update Printer Keychain Password === | |||
<onlyinclude> | |||
If you're enrolled in Self Service you can update your Keychain Password through the Self Service app. | |||
#Open the Self Service app and log in with your RCS credentials | |||
#Select the "Keychain" Category on the right | |||
#Click the "Update RCS-Print Keychain Password" policy | |||
#Follow the prompts for Username and Password | |||
#Your printing keychain password is now updated | |||
</onlyinclude> | |||
== Self Service App Sidebar== | |||
Within Self Service you will see a sidebar on the left where you will find links to helpful information such as this article and out ticket system. <br> [[File:Self_Service_Sidebar.png]] | |||
= Enjoy = | |||
Enjoy how easy it is to install new Software and Printers! | |||