This article is...
Summary.pngInstructions on how to sign into Adobe Creative Cloud desktop app to install Adobe Creative Cloud products when assigned by the tech department.
IntendedES.pngIntended for
Employees and Students
Categories.pngCategorized under
RCS software and services
JM.jpgMaintained by
Jeremy Martinez
2019-2020.pngin need of review.



What is Adobe CC

Adobe Creative Cloud is a set of applications and services from Adobe Systems that gives subscribers access to a collection of software used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.

Requesting Adobe CC Apps

Please submit a tech support request if you need access to any or all of the Adobe Creative Cloud Apps (Photoshop, Illustrator, Acrobat, etc).

Creative Cloud Desktop App

Installation

Mac (Only)

  • NOTE: If installation fails through Self Service please scroll to next section to manually download and install the Adobe Creative Cloud App.
  1. Use Self Service to install in the Adobe Creative Cloud App.
     
  2. Once complete, launch the App from the Applications Folder

Windows (and Mac)

  1. Sign into Adobe.com by clicking "Sign in with Google"
     
    1. Once you click to 'Continue' you will be auto redirected
    2. Note: if you already have a Adobe ID with the same email address you will be prompted to choose "Enterprise ID"
  2. After redirection, you will arrive at a Google sign in screen
     
    1. Enter your RCS credentials and click next or Select your Google account from the list
  3. Once you are successfully logged in, you can select "Open" under the "Your Services" Section
     
  4. Next navigate to 'All Your Apps' to see a list of what you can install.
     
  5. Next, Click the blue "Download" button under the Creative Cloud App
     
  6. Once the download is complete, install and launch the App.

Adobe Creative Cloud App

On first launch, log into the Adobe Creative Cloud app

  1. Sign into Adobe.com using your RCS Email Address as the Adobe ID
     
    1. Once you click 'Continue' you will be auto redirected
       
    2. Note: if you already have a Adobe ID with the same email address you will be prompted to choose "Enterprise ID"
  2. After redirection, you will arrive at a Google sign in screen
     
    1. Enter your RCS credentials and click next or Select your Google account from the list
  3. Once signed in select the Apps Section to see a list of apps available for install
     

Installing Creative Cloud Apps

Note: You must be signed into the the Adobe Creative Cloud app in order to see downloads.

  1. Once signed in select the Apps Section to see a list of apps available for install
     
  2. Click Install or Update next to the app you would like to install and the download will begin