Send a Fax with RingCentral: Difference between revisions

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| name = Send a Fax with HelloFax
| name = Send a Fax with RingCentral
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| community = x
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| summ = Send a fax using one of our RCS tools, HelloFax
| summ = Send a fax using one of our RCS tools, RingCentral
| maintained = JM
| maintained = BC
| year = 2024-2025
| year = 2024-2025
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RCS retired all physical fax machines on both campuses in May of 2014 and moved to a more modern, fully Internet-based faxing service called HelloFax.com.
=How to Send Faxes Using RingCentral=


==Who can fax? ==
RingCentral offers a convenient way to send faxes directly from your computer or mobile device.


We support faxing for work purposes. If you need to send a single fax (for RCS), you can ask an AA for assistance. If you need to send more than the very occasional fax, {{tsreq}} and we can set you up with an account.  
*Log in to Your RingCentral Account
*Visit the RingCentral website or open the RingCentral app on your device.


Unfortunately, we cannot support ANY private faxing. Really. Everything that is sent and received is tracked and recorded. If you want to do personal, non-work related faxing, we’d encourage you to either open your OWN hellofax.com account (where you get a few pages of free faxing) or use any of the many paid-for services to fax (Internet based, and at Kinko's etc.)
Access the Fax Feature
Web: Look for the "FaxOut" icon or a similar option in your RingCentral dashboard.
Mobile: Tap the "+" button and select "New Fax."
Enter Recipient Information
Phone Number: Input the recipient's fax number in the "To" field.
Contact List: If the recipient is already in your contacts, you can select them from the list.
Attach Your Document
Upload: Click the "Attach" button and select the file you want to fax from your computer or device.
Drag and Drop: You can also drag and drop the file directly into the designated area.
Customize the Fax (Optional)
Cover Page: Choose a cover page template or create a custom one.
Notes: Add any additional notes or information you want to include.
Send the Fax
Click the "Send Now" button to transmit the fax immediately.
If you prefer to schedule the fax for a later time, select the "Send Later" option and choose a date and time.
Additional Tips:


== Sign in to HelloFax ==
RingCentral plans allow you to send faxes directly from your email. Simply compose a new email, enter the recipient's fax number in the "To" field, and attach your document.
 
Fax Broadcasting: If you need to send the same fax to multiple recipients, you can use the fax broadcasting feature.
HelloFax allows you to send a fax through the web instead of with a physical fax machine.
Fax History: You can view a history of your sent and received faxes in your RingCentral account.
 
# Visit [https://www.hellofax.com/ HelloFax.com] and click "Sign up with Google." <br>
# HelloFax should auto log you in using your RCS credentials. If not, enter your RCS credentials, including your FULL email address (yourusername@riverdale.edu).
 
== Send a fax in web interface ==
{|
|-
|
| * Click Send a Fax in the left column
# Upload one or more files you would like to fax by clicking the "Upload Files" button or by dragging files directly into the "Drag files here" box.
# Enter the fax number and/or email address to which you would like to send your file(s).  
#* Remember to put a 1 in front for US faxing!
# If you want to enter a cover page including a To, From and Message, click #Cover Page.
# Click "Send it now" You will receive a confirmation email that your fax has been sent.
 
|}
 
== Send a fax using email ==
 
*[http://faq.hellofax.com/knowledgebase/articles/123562-how-do-i-send-a-fax-using-email%20 Fax using email]
 
== How do I get my physical paper into digital form? ==
 
*All of our copiers on both campuses support high-speed, multi-page scanning to email or USB stick. Any employee can use the copiers to scan a document for faxing.
 
== How do I view, download or print a document that was sent to me? ==
 
*Find the email from HelloFax containing the [http://faq.hellofax.com/knowledgebase/articles/133295-how-do-i-view-download-or-print-a-document-that-w notification].
 
== Notes ==
* You MUST enter the country code, even when faxing the US! So put a 1 in front!
* Once you logon to HelloFax once, your browser will remember it and you can just load hellofax.com and go straight to your account
* None of our incoming fax numbers are changing.

Revision as of 06:51, 25 September 2024

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SummarySend a fax using one of our RCS tools, RingCentral
AuthorMaintained by Brian Clough
HelpGet help with this article
StatusUp-to-date for the 2024-2025 school year.


How to Send Faxes Using RingCentral

RingCentral offers a convenient way to send faxes directly from your computer or mobile device.

  • Log in to Your RingCentral Account
  • Visit the RingCentral website or open the RingCentral app on your device.

Access the Fax Feature Web: Look for the "FaxOut" icon or a similar option in your RingCentral dashboard. Mobile: Tap the "+" button and select "New Fax." Enter Recipient Information Phone Number: Input the recipient's fax number in the "To" field. Contact List: If the recipient is already in your contacts, you can select them from the list. Attach Your Document Upload: Click the "Attach" button and select the file you want to fax from your computer or device. Drag and Drop: You can also drag and drop the file directly into the designated area. Customize the Fax (Optional) Cover Page: Choose a cover page template or create a custom one. Notes: Add any additional notes or information you want to include. Send the Fax Click the "Send Now" button to transmit the fax immediately. If you prefer to schedule the fax for a later time, select the "Send Later" option and choose a date and time. Additional Tips:

RingCentral plans allow you to send faxes directly from your email. Simply compose a new email, enter the recipient's fax number in the "To" field, and attach your document. Fax Broadcasting: If you need to send the same fax to multiple recipients, you can use the fax broadcasting feature. Fax History: You can view a history of your sent and received faxes in your RingCentral account.

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