Find a Lost or Stolen Device: Difference between revisions
No edit summary |
|||
| Line 1: | Line 1: | ||
{{abox | |||
| name = Deal with a missing, lost, or stolen device | |||
| summary = Instructions on what to do if you can't find your device. | |||
| for_employees = y | |||
| for_students = y | |||
| for_parents = | |||
| cat1 = RCS Software and Services | |||
| cat2 = | |||
| maintained = MR | |||
| year = 2017-2018 | |||
}} | |||
If you can't locate your device, '''immediately report it to us.''' It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give a thief time to exploit it. | If you can't locate your device, '''immediately report it to us.''' It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give a thief time to exploit it. | ||
Revision as of 17:42, 4 October 2017
 | Instructions on what to do if you can't find your device. |
|---|---|
 | Intended for Employees and Students |
 | Categorized under RCS Software and Services |
 | Maintained by Matt Ringh |
 | in need of review. |
If you can't locate your device, immediately report it to us. It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give a thief time to exploit it.
Report
Directly notify someone from the Tech Department -- by phone (x50) or in person. Please don't leave a message; actually talk with someone so you know we're working on it. to report your device missing. Choose ticket type "Tech support (exact) > Loss or physical damage." You may also want to request a loaner in your report.
Locate
Apple Devices
- To find your missing devices, sign in to the Find My iPhone app on any iOS device, or sign into https://www.icloud.com/#find.
Windows or Android Device
- With Prey Project: Visit https://panel.preyproject.com/devices and log in to see your device's location.
- With Android Device Manager: Visit https://www.google.com/android/devicemanager and log in to see your device's location.