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Enable/disable call forwarding on my phone: Difference between revisions

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==What is Call Forward==
==Call Forward==
Call Forward redirects incoming calls to your voice mailbox (by default) or to an alternate number. Choose from the following Call Forward options:
Call Forward redirects incoming calls to your voice mailbox (by default) or to an alternate number. Choose from the following Call Forward options:


• Call Forward – Always redirects all incoming calls
*''Call Forward – Always:'' redirects all incoming calls
 
*''Call Forward – No Answer:'' redirects calls if you don’t answer after the programmed number of rings (1–10)
• Call Forward – No Answer redirects calls if you don’t answer after the programmed number of rings (1 – 10)
*''Call Forward – Busy:'' redirects calls when all lines are busy.
 
• Call Forward – Busy redirects calls when all lines are busy.


All Call Forward options are OFF by default. You can turn on Call Forward No Answer and Call Forward Busy at the same time.
All Call Forward options are OFF by default. You can turn on ''Call Forward No Answer'' and ''Call Forward Busy'' at the same time.


Note: You cannot change your Call Forward settings while on a call.
Note: You cannot change your Call Forward settings while on a call.


=='''Program Call Forward'''==
==Program Call Forward==


===6930 Phones===
===6930 Phones===
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*Click on '''Phone (bottom bar) > Settings (Gear icon in the upper-right) > Call rules and voicemail > Forward all calls''' and make sure the option is clicked on. To modify the destination of forwarded calls click on the option and select '''Forward the Call''' from the dropdown for Incoming Calls. Make sure to save all changes before exiting the Settings.
*Click on '''Phone (bottom bar) > Settings (Gear icon in the upper-right) > Call rules and voicemail > Forward all calls''' and make sure the option is clicked on. To modify the destination of forwarded calls click on the option and select '''Forward the Call''' from the dropdown for Incoming Calls. Make sure to save all changes before exiting the Settings.
{{Communication}}
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