Install Sophos Antivirus Software: Difference between revisions

Summary	Sophos Endpoint Protection secures your RCS owned laptop (Windows or MacOS)
Author	Maintained by Rob Shin
Help	Get help with this article
Status	Up-to-date for the 2024-2025 school year.

Latest revision as of 08:55, 16 September 2024

NOTE: This can ONLY be installed on RCS-owned devices.

Installation

Running Sophos is required on all RCS-owned computers in order to safeguard school data. We use Sophos Endpoint Protection, which can be installed via Self-Service for Mac and manually installed for Windows. On a Windows computer, please open a support ticket and we can assist.

Notifications

If Sophos detects any malicious files or PUA (potentially unwanted application), then it will notify you using your operating systems notification system.

To check on status of your device:

Click on the Sophos icon and click Open Sophos Endpoint
The dashboard will present a summary of any detections found on your device
Click into any category to see additional details
For any questions or assistance, please call x50 submit a tech support request

Navigating the Sophos Console

Admin Login

In order to make any changes to settings or to resolve notifications you must click Admin Login first.

You will then be promoted for you laptop password to continue.

Settings

Once you have authenticated through Admin Login you can click the Settings tab to view enabled settings.

Sophos Endpoint settings are managed by the RCS tech department. We do not block web pages or track your browser history. Sophos will however block malicious web traffic and downloads using its Real Time Scanning and Runtime Protection features. If Sophos does block traffic that you need to access, you may override the settings by checking the checkbox as shown below. This will allow you to disable individual or all settings for up to 4 hours.

@@ Line 1: / Line 1: @@
-{{abox
+{{AboxNew
- | name          = Use Sophos Endpoint
+| name = Install Sophos Antivirus Software
- | summary       = Sophos Endpoint Protection makes it simple to secure your Windows, Mac and Linux systems against malware and other endpoint threats.
+| learning =
- | for_employees = y
+| instruction =
- | for_students  =
+| community = x
- | for_parents   =
+| summ = Sophos Endpoint Protection secures your RCS owned laptop (Windows or MacOS)
- | cat1          = RCS software and services
+| maintained = RS
- | cat2          =
+| year = 2024-2025
- | maintained    = RS
- | year          =
 }}
+__TOC__
-<big>'''NOTE:''' This can ONLY be installed on RCS owned devices.</big>
+'''NOTE:''' This can ONLY be installed on RCS-owned devices.
+==Installation==
+Running Sophos is required on all RCS-owned computers in order to safeguard school data. We use Sophos Endpoint Protection, which can be installed via Self-Service for Mac and manually installed for Windows. On a Windows computer, please open a support ticket and we can assist.
-What is our message to users?
+==Notifications==
-==Installation==
+If Sophos detects any malicious files or PUA (potentially unwanted application), then it will notify you using your operating systems notification system.
-Running Sophos is required on all RCS owned computers. Our current version is Sophos Endpoint Protection and on a Mac can be installed via Self Service. On a Windows computer, open a tech support ticket and we will reach out to schedule an appointment for installation.
+To check on status of your device:
+#Click on the Sophos icon and click '''Open Sophos Endpoint'''
+#The dashboard will present a summary of any detections found on your device
+#Click into any category to see additional details
+#For any questions or assistance, please call '''x50''' {{tsreq}}
-See our technology usage policy for more details about why Sophos is required to be installed.
+==Navigating the Sophos Console==
-==Usage==
 ===Admin Login===
-In order to make any changes to settings or to resolve notifications you must click "Admin Login" first.
+In order to make any changes to settings or to resolve notifications you must click '''Admin Login''' first.
 [[File:SophosAdminLoginButton.png|200px]]
@@ Line 30: / Line 36: @@
 ===Settings===
-Once you have authenticated through "Admin Login" you can click the 'Settings' tab to view enabled settings.
+Once you have authenticated through '''Admin Login''' you can click the '''Settings''' tab to view enabled settings.
 [[File:SophosSettings.png|500px]]
-Sophos Endpoint settings are managed by the RCS tech department. We do not block web pages or track your browser history. Sophos will however block malicious web traffic and downloads using its '''Real Time Scanning''' and '''Runtime Protection''' features. If Sophos does block traffic that you need to access, you may override the settings by checking the checkbox as shown below. This will allow you to disable individual or all settings for up to 4 hours.
+Sophos Endpoint settings are managed by the RCS tech department. We do not block web pages or track your browser history. Sophos will however block malicious web traffic and downloads using its '''Real Time Scanning''' and '''Runtime Protection''' features. If Sophos does block traffic that you need to access, you may '''override''' the settings by checking the checkbox as shown below. This will allow you to disable individual or all settings for up to 4 hours.
 [[File:SophosSettingsOverride.png|500px]]
-===Resolving Alerts===