Fix Google Drive Issues in Schoology: Difference between revisions

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{{~~abox~~

{{AboxNew

| name = Fix ~~Problems with Third Party Apps accessing my~~ Google ~~Account~~

| name = Fix Google Drive Issues in Schoology

~~| summary = Having trouble accessing your Google Account from~~ Schoology~~, Notability, or some other application? Here is the fix.~~

| learning = x

| ~~for_employees~~ = Y

| instruction = x

| ~~for_students~~ = Y

| community =

| ~~for_parents~~ =

| summ = Fix Google Drive Issues in Schoology

| ~~cat1 = RCS software and services~~

| maintained = MR

~~| cat2~~ =

| year = 2025-2026

| maintained = MR

| year = ~~2019~~-~~2020~~

}}

__TOC__

If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix:

If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.

== Use Google Chrome ==

This is the simplest sure-fire way for students and faculty to be able to access Google Drive Resources in Schoology. When the Google resource page loads, users will be prompted to authenticate to their RCS Google account.

===Troubleshooting in Chrome===

If you or your students ever have any issues with Schoology's Google Drive Assignments App in Chrome, this will resolve them (in most cases):

#Click the 3 dots in the top-right corner of Chrome and select Settings

#On the left side of the screen, click Advanced

#In the menu that appears below Advanced, select Reset Settings

#In the middle of the screen, click Restore settings to their original defaults

#Click Reset settings

* Note! This will disable extensions, but will not affect bookmarks or passwords. You can go into extensions and enable them one-by-one.

== Removing Access ==

If you prefer to make this ~~work in~~ a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari"

If you prefer to make this use a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:

#In your Google account, click the grid in the upper-right.

#In your Google account, click the '''''grid''''' in the upper-right.

#Select "Account".

#Select '''''[https://myaccount.google.com/ Account]'''''

#Select Security

#Select '''''Security'''''

#Under the heading "Third-party apps with account access", select "Manage third-party access".

#Under the heading '''''Third-party apps with account access''''', select '''''Manage third-party access'''''

#Under Apps connected to your account, open "Manage Apps".

#Under Apps connected to your account, open '''''Manage Apps'''''.

#Under "Third-party apps with account access" select the app that is giving you trouble (e.g. Schoology) and click "Remove Access".

#Under '''''Third-party apps with account access''''' select the app that is giving you trouble (e.g. Schoology) and click '''''Remove Access'''''.

== Granting Access and Reconnecting ==

If the issue was with Schoology, go back to Schoology, and connect again:

~~For~~ Teachers ~~in Schoology~~

=== Teachers ===

#In your course, click Add Materials.

#In your course, click '''''Add Materials'''''

#Select Add Assignment.

#Select '''''Add Assignment'''''

#Launch the Google Drive Assignment app.

#Launch the '''''Google Drive Assignment''''' app

#Connect to your Google account.

~~For~~ Students ~~in Schoology~~

#In your course, ~~go to~~ the assignment.

=== Students ===

#Select Submit Assignment.

#In your course, open the '''''assignment'''''

#Select '''''Submit Assignment'''''

#Connect to your Google account.

== Fixing "Access Denied" Message on iPadOS ==

Enable '''''Cross-Site Tracking''''' in your web browser or in '''''Settings''''' on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.

For Chrome:

* Go to '''''Settings'''''

* Go to '''''Chrome'''''

* Toggle '''''Enable cross site tracking'''''

For Safari:

* Go to '''''Settings'''''

* Go to '''''Safari'''''

* Un-toggle '''''Prevent cross site tracking'''''

@@ Line 1: / Line 1: @@
-{{abox
+{{AboxNew
- | name          = Fix Problems with Third Party Apps accessing my Google Account
+| name = Fix Google Drive Issues in Schoology
- | summary       = Having trouble accessing your Google Account from Schoology, Notability, or some other application? Here is the fix.
+| learning = x
- | for_employees = Y
+| instruction = x
- | for_students  = Y
+| community =
- | for_parents   =
+| summ = Fix Google Drive Issues in Schoology
- | cat1          =  RCS software and services
+| maintained = MR
- | cat2          =
+| year = 2025-2026
- | maintained    = MR
- | year          = 2019-2020
 }}
+__TOC__
-If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix:
+If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.
 == Use Google Chrome ==
 This is the simplest sure-fire way for students and faculty to be able to access Google Drive Resources in Schoology. When the Google resource page loads, users will be prompted to authenticate to their RCS Google account.
+===Troubleshooting in Chrome===
+If you or your students ever have any issues with Schoology's Google Drive Assignments App in Chrome, this will resolve them (in most cases):
+#Click the 3 dots in the top-right corner of Chrome and select Settings
+#On the left side of the screen, click Advanced
+#In the menu that appears below Advanced, select Reset Settings
+#In the middle of the screen, click Restore settings to their original defaults
+#Click Reset settings
+* Note! This will disable extensions, but will not affect bookmarks or passwords. You can go into extensions and enable them one-by-one.
 == Removing Access ==
-If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari"
+If you prefer to make this use a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:
-#In your Google account, click the grid in the upper-right.
+#In your Google account, click the '''''grid''''' in the upper-right.
-#Select "Account".
+#Select '''''[https://myaccount.google.com/ Account]'''''
-#Select Security
+#Select '''''Security'''''
-#Under the heading "Third-party apps with account access", select "Manage third-party access".
+#Under the heading '''''Third-party apps with account access''''', select '''''Manage third-party access'''''
-#Under Apps connected to your account, open "Manage Apps".
+#Under Apps connected to your account, open '''''Manage Apps'''''.
-#Under "Third-party apps with account access" select the app that is giving you trouble (e.g. Schoology) and click "Remove Access".
+#Under '''''Third-party apps with account access''''' select the app that is giving you trouble (e.g. Schoology) and click '''''Remove Access'''''.
 == Granting Access and Reconnecting ==
 If the issue was with Schoology, go back to Schoology, and connect again:
-For Teachers in Schoology
+=== Teachers ===
-#In your course, click Add Materials.
+#In your course, click '''''Add Materials'''''
-#Select Add Assignment.
+#Select '''''Add Assignment'''''
-#Launch the Google Drive Assignment app.
+#Launch the '''''Google Drive Assignment''''' app
 #Connect to your Google account.
-For Students in Schoology
-#In your course, go to the assignment.
+=== Students ===
-#Select Submit Assignment.
+#In your course, open the '''''assignment'''''
+#Select '''''Submit Assignment'''''
 #Connect to your Google account.
+== Fixing "Access Denied" Message on iPadOS ==
+Enable '''''Cross-Site Tracking''''' in your web browser or in '''''Settings''''' on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.
+For Chrome:
+* Go to '''''Settings'''''
+* Go to '''''Chrome'''''
+* Toggle '''''Enable cross site tracking'''''
+For Safari:
+* Go to '''''Settings'''''
+* Go to '''''Safari'''''
+* Un-toggle '''''Prevent cross site tracking'''''