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Remove RCS Management Software (Apple Devices): Difference between revisions

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{{abox
{{AboxNew
| name         = Unenroll in Self Service
| name = Remove RCS Management Software (Apple Devices)
| summary      = This is a Mac-only process, for RCS employee laptops and laptops owned by current 9th and 10th graders for enrolling into Self Service system for installing RCS owned software and printers.
| learning =  
| for_employees = y
| instruction =  
| for_students  = y
| community = x
| for_parents  =  
| summ = Remove Self Service management software from RCS owned devices
| cat1          = RCS software and services
| maintained = JM
| cat2          =
| year = 2024-2025
| maintained   = JM
| year         = 2018-2019
}}
}}
__TOC__


<big>'''NOTE:''' This is ONLY for Apple Devices! Not for Windows OS!</big>
<big>'''NOTE:''' This is ONLY for Apple Devices! Not for Windows OS!</big>


= When should you unenroll =
==When should you uninstall==
You should only unenroll from RCS Self Service if your device device will never be used on the RCS network again for example, you are getting a new computer.  
You should only uninstall Self Service if your device device will never be used on the RCS network again for example, you are getting a new computer or are leaving RCS.


= How to unenroll =
==How to uninstall==
The best way yo unenroll is to:
The best way to uninstall is to use the ''Uninstall'' policy from within Self Service.
# Open "terminal.app" from /Applications/Utilities or search Spotlight for "terminal"
This policy will:
# Once terminal is open type in <br><br>sudo jamf removeFramework<br><br>
 
# You will then be prompted to enter the password for the current logged in user
*Remove and Jamf files and processes from your computer; i.e., Self Service.app
## Note: this account must be an Administrator account
*Remove any MDM Profiles installed by Jamf on your computer
# Once complete you will be unenrolled from our system
*Delete your computer record from Jamf Pro Server
 
'''To Run the policy:'''
 
#Open ''Self Service'' from your ''Applications'' folder
#Login and navigate to the ''Uninstall'' category on the left
#Run the ''Uninstall Self Service'' policy and follow prompts
 
::[[File:UnenrollSelfService.png|300px]]

Latest revision as of 11:28, 8 August 2024

NOTE: This is ONLY for Apple Devices! Not for Windows OS!

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SummaryRemove Self Service management software from RCS owned devices
AuthorMaintained by Jeremy Martinez
HelpGet help with this article
StatusUp-to-date for the 2024-2025 school year.

When should you uninstall

You should only uninstall Self Service if your device device will never be used on the RCS network again for example, you are getting a new computer or are leaving RCS.

How to uninstall

The best way to uninstall is to use the Uninstall policy from within Self Service. This policy will:

  • Remove and Jamf files and processes from your computer; i.e., Self Service.app
  • Remove any MDM Profiles installed by Jamf on your computer
  • Delete your computer record from Jamf Pro Server

To Run the policy:

  1. Open Self Service from your Applications folder
  2. Login and navigate to the Uninstall category on the left
  3. Run the Uninstall Self Service policy and follow prompts
 
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