Update My Riverdale Passphrase: Difference between revisions

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| instruction =  
| instruction =  
| community = x
| community = x
| summ = Find information about setting or changing your RCS passphrase here
| summ = Find information about setting or changing your Riverdale passphrase here
| maintained = RS
| maintained = JK
| year = 2024-2025
| year = 2024-2025
}}
}}
__TOC__
__TOC__


To reset your passphrase, you can visit [https://my.riverdale.edu myRiverdale].  If you are able to log in (with your own passphrase or a temporary passphrase) see the [[#Setting a new passphrase before it expires]] section below. If you do not have a working passphrase, jump down to [[#Resetting a forgotten or expired passphrase]] section.
== 🛑 Important: Before You Change Your Passphrase ==
* Updating your passphrase here will change it for both '''''the domain passphrase (WiFi/printing)''''' and '''''Google Workspace (Gmail, Drive, Docs, etc.)'''''
* You must update your '''''RCS-Community WiFi credentials''''' after changing your passphrase
* You must update your '''''Google Workspace account settings''''' on any devices (Mac, Windows, iPhones, iPads, etc) used to access your Riverdale e-mail and calendar
* You must '''''change settings for printing''''' on campus


'''Note: Setting your passphrase here will change it for both the domain passphrase and Google.''' You will need to update your account settings on any mobile devices (iPhones, iPads, etc) that you use to access Riverdale e-mail and calendar. You'll also need to change settings for printing on campus; instructions are [https://knowledge.riverdale.edu/index.php?title=Direct_Wireless_Printing/Changing_Password here].
== 🔐 Reset Your Riverdale Passphrase, you can visit [https://my.riverdale.edu myRiverdale]. ==
Visit [https://my.riverdale.edu myRiverdale] in your web browser. You can also type in https://my.riverdale.edu directly. Then follow the instructions below.


===Getting ready before your passphrase expires===
=== I can login to myRiverdale: ===
 
* Visit [[Update My Riverdale Passphrase#✍🏻 Setting a new passphrase before it expires|Setting a new passphrase before it expires.]]
 
=== '''I cannot login to myRiverdale:''' ===
 
* Visit [[Update My Riverdale Passphrase#⌨️ Resetting a forgotten or expired passphrase|Resetting a forgotten or expired passphrase.]]
 
== 🚦Getting ready before your passphrase expires ==
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:


#Log into http://my.riverdale.edu with your RCS credentials
#Log into http://my.riverdale.edu with your Riverdale credentials
#Click your name at top right and select '''Settings'''
#Click your name at top right and select '''Settings'''
#Click '''Edit Profile''' at top right
#Click '''Edit Profile''' at top right
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#Edit your '''Forgotten passphrase question''' if necessary
#Edit your '''Forgotten passphrase question''' if necessary


===Setting a new passphrase before it expires===
== ✍🏻 Setting a new passphrase before it expires ==
[[File:Okta Settings.png|left|thumb]]
<br />
 
#Log into http://my.riverdale.edu with your RCS credentials
#Click your name, then '''Settings''' at top right
#Click '''Edit Profile'''
#Enter your current password once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least '''12 characters''', and must have an '''uppercase letter''', a '''lowercase letter''', and a '''number or symbol'''. Your passphrase (password) also '''''cannot contain your name, or your username''''', and may not be a passphrase which you have used before.
#Click "Change Password"
 
[[File:Okta Change Password.png|left|thumb]]


<br clear="all">
# Log into https://my.riverdale.edu with your '''''Riverdale username (ex. mvanmierlo27)''''' and '''''current''''' '''''passphrase'''''
# At top right, click your name, and then '''''Settings'''''
# Under '''''Change Password'''''. Enter your current passphrase once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least '''''12 characters''''', and must have an '''''uppercase letter''''', a '''''lowercase letter''''', and a '''''number'''''. Your passphrase (aka password) also '''''cannot contain your name or your username''''' and may not be a passphrase which you have used before.
# Click '''''Change Password'''''


===Resetting a forgotten or expired passphrase===
{| class="wikitable"
|+
!Step 1
!Step 2
|-
|[[File:Okta Settings.png|left|thumb]]
|[[File:Okta Change Password.png|left|thumb]]
|}


== ⌨️ Resetting a forgotten or expired passphrase ==
#Visit http://my.riverdale.edu
#Visit http://my.riverdale.edu
#Click "Forgot Passphrase"
#Click '''''Forgot Passphrase'''''
#Choose to send a text message or e-mail
#Choose to send a text message or e-mail
#*If you choose text message, then confirm your identity using the code sent to your phone
#*If you choose text message, then confirm your identity using the code sent to your phone
#*If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br>
#*If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com
#Answer your passphrase reset question
#OR Answer your '''''passphrase reset question'''''
#Set your new passphrase
#Set your new passphrase


[[Category:Family Resources]]
[[Category:Family Resources]]