Update My Riverdale Passphrase: Difference between revisions

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{{abox
{{AboxNew
| name         = Setting / Changing Your RCS Passphrase
| name = Update Your RCS Passphrase
| summary      = Tips and requirements for coming up with your RCS Passphrase.
| learning =  
| for_employees = Y
| instruction =  
| for_students  = Y
| community = x
| for_parents  =
| summ = Find information about setting or changing your Riverdale passphrase here
| cat1          =  RCS software and services
| maintained = JK
| cat2          =
| year = 2024-2025
| maintained   = RS
| year         = 2019-2020
}}
}}
__TOC__
__TOC__
To reset your passphrase, you can visit [https://my.riverdale.edu myRiverdale].  If you are able to log in (with your own passphrase or a temporary passphrase) see the ''Setting a new passphrase before it expires section'' below.  If you do not have a working passphrase, jump down to ''Resetting a forgotten/expired passphrase section''.


'''Note: Setting your passphrase here will change it for both the domain passphrase and Google.''' This is a good thing, but because this will change your e-mail passphrase, you will need to update your account settings on any mobile devices (iPhones, iPads etc) that you use to access your Riverdale.edu e-mail and calendar. You'll also need to change settings for printing on campus. Instructions are [https://knowledge.riverdale.edu/index.php?title=Direct_Wireless_Printing/Changing_Password here].
== 🛑 Important: Before You Change Your Passphrase ==
* Updating your passphrase here will change it for both '''''the domain passphrase (WiFi/printing)''''' and '''''Google Workspace (Gmail, Drive, Docs, etc.)'''''
* You must update your '''''RCS-Community WiFi credentials''''' after changing your passphrase
* You must update your '''''Google Workspace account settings''''' on any devices (Mac, Windows, iPhones, iPads, etc) used to access your Riverdale e-mail and calendar
* You must '''''change settings for printing''''' on campus


===Getting ready before your passphrase expires===
== 🔐 Reset Your Riverdale Passphrase, you can visit [https://my.riverdale.edu myRiverdale]. ==
Visit [https://my.riverdale.edu myRiverdale] in your web browser. You can also type in https://my.riverdale.edu directly. Then follow the instructions below.
 
=== I can login to myRiverdale: ===
 
* Visit [[Update My Riverdale Passphrase#✍🏻 Setting a new passphrase before it expires|Setting a new passphrase before it expires.]]
 
=== '''I cannot login to myRiverdale:''' ===
 
* Visit [[Update My Riverdale Passphrase#⌨️ Resetting a forgotten or expired passphrase|Resetting a forgotten or expired passphrase.]]
 
== 🚦Getting ready before your passphrase expires ==
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
# Click your name at top right and select "Settings"
# Click Edit Profile at top right
# Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
# Edit your "Forgotten passphrase question" if necessary


===Setting a new passphrase before it expires===
#Log into http://my.riverdale.edu with your Riverdale credentials
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
#Click your name at top right and select '''Settings'''
# Click your name, then Settings at top right
#Click '''Edit Profile''' at top right
# Click Edit Profile
#Add your phone number in the '''Forgot Passphrase Text Message''' box at bottom right
# Fill in the fields in "Change Windows Passphrase"
#Edit your '''Forgotten passphrase question''' if necessary
# Click "Change Passphrase"
 
== ✍🏻 Setting a new passphrase before it expires ==
 
# Log into https://my.riverdale.edu with your '''''Riverdale username (ex. mvanmierlo27)''''' and '''''current''''' '''''passphrase'''''
# At top right, click your name, and then '''''Settings'''''
# Under '''''Change Password'''''. Enter your current passphrase once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least '''''12 characters''''', and must have an '''''uppercase letter''''', a '''''lowercase letter''''', and a '''''number'''''. Your passphrase (aka password) also '''''cannot contain your name or your username''''' and may not be a passphrase which you have used before.
# Click '''''Change Password'''''
 
{| class="wikitable"
|+
!Step 1
!Step 2
|-
|[[File:Okta Settings.png|left|thumb]]
|[[File:Okta Change Password.png|left|thumb]]
|}
 
== ⌨️ Resetting a forgotten or expired passphrase ==
#Visit http://my.riverdale.edu
#Click '''''Forgot Passphrase'''''
#Choose to send a text message or e-mail
#*If you choose text message, then confirm your identity using the code sent to your phone
#*If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com
#OR Answer your '''''passphrase reset question'''''
#Set your new passphrase


===Resetting a forgotten / expired passphrase===
[[Category:Family Resources]]
# Visit [http://my.riverdale.edu http://my.riverdale.edu]  
# Click "Forgot Passphrase"
# Choose to send a text message or e-mail
#* If you choose text message, then confirm your identity using the code sent to your phone
#* If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br>
# Answer your passphrase reset question
# Set your new passphrase