Use Mitel 6930 Office Phone: Difference between revisions

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{{abox
{{AboxNew
| name         = Mitel 6930 Quick Guide
| name = Use Mitel 6930 Office Phone
| summary      = Mitel 6930 Quick Guide
| learning =  
| for_employees = y
| instruction =  
| for_students  = y
| community = x
| for_parents  =  
| summ = Quick guide for using the Mitel 6930 Office Phone
| cat1          = Phones
| maintained = BC
| cat2          = Communication
| year = 2024-2025
| maintained   = JG
| year         = 2021-2022
}}
}}
 
__TOC__
 


=Mitel System 6930 Phone=
=Mitel System 6930 Phone=
Line 23: Line 20:


=Basic call handling=
=Basic call handling=
* Making a call¶
* Making a call
** Lift the handset or press the Speaker/Handset key, and dial the number.
** Lift the handset or press the Speaker/Handset key, and dial the extension.
** Tap the Line programmable key and dial the number.
** To make an a call to an outside line dial 1 followed by the 10-digit phone number.


=Ending a call=
=Ending a call=
* Place the handset back in its cradle, tap the End Call softkey, or press the Goodbye button (red phone icon).
* Place the handset back in its cradle, tap the End Call soft key or the red phone icon.


=Answering a call=
=Answering a call=
* Lift the handset or press the Speaker/Handset key for handsfree operation.
* Lift the handset or press the Speaker/Handset key for handsfree operation.


=Redialing=
=Redialing=
* Tap the Redial softkey once or press the key twice to call the last dialed number as displayed on the Home screen¶
* Tap the Redial soft key once to call the last dialed number as displayed on the Home screen.
* Press the key once to access the Call History application with a list of recently dialed numbers. Swipe up and down to scroll through the entries, select the entry, and tap the Dial softkey to redial the selected number.
* Press the Call History key to select from a list of recent outgoing and incoming calls.


=Muting=
=Muting=
* Press the key while on an active call to mute the microphone for your handset, headset or speaker. Press the key again to unmute the audio.
* Press the key while on an active call to mute the microphone for your handset, headset or speaker. Press the key again to unmute the audio.


=Holding and resuming=
=Holding and resuming=
* To place an active call on hold, press the key. A (hold) icon flashes on the applicable Line key.
* To place an active call on hold, press the pause key. A (hold) icon flashes on the applicable Line key.
* To resume the call, press the key again or tap the respective Line key.
* To resume the call, press the key again or tap the respective Line key.
** Note:For details on all the available features and options,
** Note:For details on all the available features and options.


=How to adjust the ring tone=
=How to adjust the ring tone=
* Press the SETTINGS Key (Gear shape icon)
* Press the SETTINGS Key (Gear shape icon)
* Navigate to AUDIO --> RING TONES and then press SELECT¶
* Navigate to AUDIO --> RING TONES and then press SELECT
* Press the Right navigation key to select a ring tone for Internal calls and/or External calls¶
* Press the Right navigation key to select a ring tone for Internal calls and/or External calls


=How to check voicemails=
=How to check voicemails=
* There is a message button on phone¶
* Press the voicemail button and enter PIN when prompted.
* Voicemails are sent to emails as attachments or as a web link.
* Voicemails are sent to emails as attachments or as a web link.
* MiCollab mobile device app*¶
* Login into RingCentral on a browser on in the app.
* Micollab sign into web browser*¶
*'available upon request'


=Transferring a call=
=Transferring a call=
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* The active call is placed on hold.
* The active call is placed on hold.
* Enter the transfer recipient’s number.  
* Enter the transfer recipient’s number.  
* Press the Transfer softkey or hang up the handset to complete an unattended call transfer
* Press the Transfer softkey or hang up the handset to complete an unattended call transfer or Wait for an answer, consult, and then press the Transfer softkey or hang up the handset to complete an attended transfer.
or Wait for an answer, consult, and then press the Transfer softkey or hang up the handset to complete an attended transfer.  


=For More Details=
=For More Details=
If you would like to explore more of the phone’s functions, click here for the online tutorial. Thank you.
* [https://www.mitel.com/document-center/devices-and-accessories/ip-phones/6900-series/6900-ip-phones/minet-1,-d-,4/en/mivoice-6930-ip-phone-quick-reference-guide 6930 ip phone quick reference guide]
* [https://www.mitel.com/support/learning-center/mivoice-business/6930-ip-phone 6930 ip phone video guides]
* [http://training.mitel.com/cw/WebSite/techTraining/OnlineTutorials/Mitel%206900_Series_FeatureTeacher_output/story_html5.html Mitel Feature Teacher]

Latest revision as of 14:20, 21 August 2024

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SummaryQuick guide for using the Mitel 6930 Office Phone
AuthorMaintained by Brian Clough
HelpGet help with this article
StatusUp-to-date for the 2024-2025 school year.

Mitel System 6930 Phone

  • This is the new 6930 mitel phone that has been rollout out with the phone system. Below will be a few quick features.
  • Miltel 6930 Phone: Designed from the ground up to provide an exceptional HD audio experience via its speech optimi.

Screen Shot 2019-08-16 at 9.10.52 AM.png


The Home screen

  • The Home screen is displayed when the phone is in the idle state. The Home screen displays status indicators, user directory number, avatar, last dialed number, time, date and list of programmable softkeys.

Basic call handling

  • Making a call
    • Lift the handset or press the Speaker/Handset key, and dial the extension.
    • To make an a call to an outside line dial 1 followed by the 10-digit phone number.

Ending a call

  • Place the handset back in its cradle, tap the End Call soft key or the red phone icon.

Answering a call

  • Lift the handset or press the Speaker/Handset key for handsfree operation.

Redialing

  • Tap the Redial soft key once to call the last dialed number as displayed on the Home screen.
  • Press the Call History key to select from a list of recent outgoing and incoming calls.

Muting

  • Press the key while on an active call to mute the microphone for your handset, headset or speaker. Press the key again to unmute the audio.

Holding and resuming

  • To place an active call on hold, press the pause key. A (hold) icon flashes on the applicable Line key.
  • To resume the call, press the key again or tap the respective Line key.
    • Note:For details on all the available features and options.

How to adjust the ring tone

  • Press the SETTINGS Key (Gear shape icon)
  • Navigate to AUDIO --> RING TONES and then press SELECT
  • Press the Right navigation key to select a ring tone for Internal calls and/or External calls

How to check voicemails

  • Press the voicemail button and enter PIN when prompted.
  • Voicemails are sent to emails as attachments or as a web link.
  • Login into RingCentral on a browser on in the app.

Transferring a call

  • Ensure you are on active call with the party you wish to transfer.
  • Press the Transfer softkey.
  • The active call is placed on hold.
  • Enter the transfer recipient’s number.
  • Press the Transfer softkey or hang up the handset to complete an unattended call transfer or Wait for an answer, consult, and then press the Transfer softkey or hang up the handset to complete an attended transfer.

For More Details

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