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Access Dyknow: Difference between revisions
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[https://www.youtube.com/watch?v=dEPa7xqaHeI Dyknow Attention Feature] | [https://www.youtube.com/watch?v=dEPa7xqaHeI Dyknow Attention Feature] | ||
== Fix students not showing in DyKnow? == | |||
There is a quick and easy way to make sure they are added back to DyKnow properly! The whole process takes about 5 minutes total to fix DyKnow for a whole group of students. Follow the instructions below to make sure you can monitor your students’ Chromebooks using DyKnow in the classroom: | |||
# Click '''''Show Students Not Monitored''''' in your monitoring session | |||
# Select the '''''checkbox(es)''''' next to the student(s) you want to troubleshoot | |||
# Click '''''Report Selected''''' to generate a '''''4-digit Health Check Code''''' | |||
# Enter that '''''4-digit Health Check Code''''' onto the student device via the '''''DyKnow Cloud icon''''', click the Dyknow Cloud icon, then click '''''Something not working?''''' and enter the '''''4-digit code''''' there | |||
## The '''''DyKnow Cloud''''' icon can be found by clicking on extensions in Chrome next to the address bar in the web browser | |||
## You can project the same code for all affected students and have students enter the code on their own devices according to the step above. This can save a lot of in-class time if you have several students not showing in the monitoring session | |||
# Press enter on the student’s keyboard or click '''''Okay''''' on the screen. The student’s device will now show a confirmation message and the student should appear in the monitoring session | |||