Update Your RCS Passphrase: Difference between revisions

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(→‎Setting a new passphrase before it expires: Changed language to match the current Okta "password reset" language (not "Change Windows Passphrase"), and added screenshots.)
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===Getting ready before your passphrase expires===
===Getting ready before your passphrase expires===
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
 
# Click your name at top right and select "Settings"
#Log into http://my.riverdale.edu with your RCS credentials
# Click Edit Profile at top right
#Click your name at top right and select "Settings"
# Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
#Click Edit Profile at top right
# Edit your "Forgotten passphrase question" if necessary
#Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
#Edit your "Forgotten passphrase question" if necessary


===Setting a new passphrase before it expires===
===Setting a new passphrase before it expires===
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
[[File:Okta Settings.png|left|thumb]]
# Click your name, then Settings at top right
<br />
# Click Edit Profile
 
# Fill in the fields in "Change Windows Passphrase"
#Log into http://my.riverdale.edu with your RCS credentials
# Click "Change Passphrase"
#Click your name, then Settings at top right
#Click Edit Profile
#Enter your current password once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least '''12 characters''', and must have an '''uppercase letter''', a '''lowercase letter''', and a '''number or symbol'''. Your passphrase (password) also '''''cannot contain your name, or your username''''', and may not be a passphrase which you have used before.
#Click "Change Password"
 
[[File:Okta Change Password.png|left|thumb]]
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


===Resetting a forgotten / expired passphrase===
===Resetting a forgotten / expired passphrase===
# Visit [http://my.riverdale.edu http://my.riverdale.edu]
 
# Click "Forgot Passphrase"
#Visit http://my.riverdale.edu
# Choose to send a text message or e-mail
#Click "Forgot Passphrase"
#* If you choose text message, then confirm your identity using the code sent to your phone
#Choose to send a text message or e-mail
#* If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br>
#*If you choose text message, then confirm your identity using the code sent to your phone
# Answer your passphrase reset question
#*If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br>
# Set your new passphrase
#Answer your passphrase reset question
#Set your new passphrase

Revision as of 13:23, 3 November 2021

This article is...
Summary.pngTips and requirements for coming up with your RCS Passphrase.
IntendedES.pngIntended for
Employees and Students
Categories.pngCategorized under
RCS Software and Services
RS.jpgMaintained by
Rob Shin
2021-2022.pngin need of review.


To reset your passphrase, you can visit myRiverdale. If you are able to log in (with your own passphrase or a temporary passphrase) see the Setting a new passphrase before it expires section below. If you do not have a working passphrase, jump down to Resetting a forgotten/expired passphrase section.

Note: Setting your passphrase here will change it for both the domain passphrase and Google. You will need to update your account settings on any mobile devices (iPhones, iPads, etc) that you use to access Riverdale e-mail and calendar. You'll also need to change settings for printing on campus; instructions are here.

Getting ready before your passphrase expires

If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:

  1. Log into http://my.riverdale.edu with your RCS credentials
  2. Click your name at top right and select "Settings"
  3. Click Edit Profile at top right
  4. Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
  5. Edit your "Forgotten passphrase question" if necessary

Setting a new passphrase before it expires

Okta Settings.png


  1. Log into http://my.riverdale.edu with your RCS credentials
  2. Click your name, then Settings at top right
  3. Click Edit Profile
  4. Enter your current password once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least 12 characters, and must have an uppercase letter, a lowercase letter, and a number or symbol. Your passphrase (password) also cannot contain your name, or your username, and may not be a passphrase which you have used before.
  5. Click "Change Password"
Okta Change Password.png










Resetting a forgotten / expired passphrase

  1. Visit http://my.riverdale.edu
  2. Click "Forgot Passphrase"
  3. Choose to send a text message or e-mail
    • If you choose text message, then confirm your identity using the code sent to your phone
    • If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com
      OR
  4. Answer your passphrase reset question
  5. Set your new passphrase
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