View source for Use myRiverdale (aka Okta)?

{{abox
 | name          = Use myRiverdale (aka Okta)?
 | summary       = Provides secure identity management and single sign-on to many RCS applications and services.
 | for_employees = Y
 | for_students  = Y
 | for_parents   = 
 | cat1          =  RCS Software and Services
 | cat2          =
 | maintained    = JG
 | year          = 2021-2022
}}
          
[[File:MyRiverdale-logo.png]] '''now uses''' [[File:Okta.png|150px]]
<BR>Okta is the software service that has replaced our previous myRiverdale (my.riverdale.edu) portal. It's now what you'll find when you visit my.riverdale.edu. <BR><BR>

==Okta Mobile App==

'''Do not use a web browser to access Okta on your mobile device.''' Instead, use the mobile applications for [https://itunes.apple.com/us/app/okta-mobile/id580709251?mt=8 iPad/iPhone] and [https://play.google.com/store/apps/details?id=com.okta.android.mobile.oktamobile Android] devices. Both apps are free.

With the mobile app, users can access the applications in their Dashboard and reset their Okta passphrase.

::*When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your "passphrase".  For "site name", enter "Riverdale".
::*Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions.

==First, clear your browser cache==

We urge you to clear your web browser cache before visiting the new myRiverdale for the first time. Here’s how to do that:
* Mac 
** [https://support.google.com/accounts/answer/9098093?co=GENIE.Platform=Desktop&hl=en&visit_id=636773009260035788-3511233481&rd=1 Chrome]
** [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Firefox]
** [https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac Safari]
* Windows 
** [https://support.google.com/accounts/answer/9098093?co=GENIE.Platform=Desktop&hl=en&visit_id=636773009260035788-3511233481&rd=1 Chrome]
** [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Firefox]
** [https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history Microsoft Edge]

== Logging into myRiverdale ==

* Go to [http://my.riverdale.edu my.riverdale.edu]. You will be redirected to [http://riverdale.okta.com riverdale.okta.com]. This is totally fine and totally safe. (You can also just go straight to riverdale.okta.com.)

* Enter your RCS Username and passphrase. <br><br> 
[[File:login.png|alt=|none|thumb|400x400px]]

== First time login ==
If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process. 

#Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address"
#Add your mobile phone number if you want the option to reset your passphrase via text message
#Choose a security question to answer if you forget your passphrase.
#Choose a security image.

[[File:Portal step2.png|alt=|none|thumb|400x400px]]

When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen.

[[File:Create account.png|alt=|none|thumb|400x400px]]

Now you have successfully created your account and will be logged into the application!

== The Welcome Screen ==
* Now that you have logged in, you will see the Dashboard. You will also see a message that says "Welcome to your Okta homepage". 

[[File:Screen Shot 2021-10-05 at 11.14.14 AM.png|alt=|none|thumb|400x400px]]

* Okta provides links to help files and "how-to" videos here that you may find helpful to use. [https://support.okta.com/help/s/end-user-adoption-toolkit/end-user-training?language=en_US Click Here]

== The Okta Dashboard ==
* Please Click on '''"Try the new dasboard"'''
[[File:Screen Shot 2021-10-05 at 11.30.56 AM.png|alt=|none|thumb|400x400px]]

=== The New Dashboard ===
* For an enhanced experience, the new dashboard also comes with a new Okta Browser Plugin. All existing capabilities of the plugin are available in the redesigned Okta Browser Plugin. Main changes include:
** Tab sidebar moved to the left
** Navigation changed
[[File:Screen Shot 2021-10-05 at 11.35.09 AM.png|alt=|none|thumb|600x600px]]

* To view your account settings. 
[[File:Screen Shot 2021-10-05 at 11.47.08 AM.png|alt=|none|thumb|400x400px]]
[[File:Screen Shot 2021-10-05 at 1.19.29 PM.png|alt=|none|thumb|400x400px]]

===Installing the Okta plugin===
With the Okta Browser Plugin you automatically initiate an Okta sign-in to a broad range of applications that would otherwise require you to manually enter your credentials. For more info [https://help.okta.com/eu/en-us/Content/Topics/end-user/plugin-overview.htm click here]. 

# Click on the part of the message that says '''"click here to install"'''.  
# After starting the installation, follow the onscreen instructions. 
# When the installation is complete you will need to restart the browser. 
# If you use more than one browser, you will need to install the plug-in in each browser. 

::'''Note''':''Each web browser has its own slightly different method of installing the plug-in.''

After installing the Okta plug-in, a folder called '''"My Applications"''' will be added to the Bookmarks toolbar. This folder contains bookmarks for all of the applications in your dashboard.<BR>

[[File:Myapps.png|thumbnail|400 px]]<br clear="all">

Click on the triangle to view the contents of the '''"My Applications"''' folder<BR><BR>
[[File:Bookmarks.png|thumbnail|400 px]]<br clear="all">

A right click (two finger click, for you laptop users) on the My Applications folder will allow you to rename it. For instance, you could call it "Riverdale Applications."

These bookmarks provide you with a quick and easy way to access applications in Okta, without going to the dashboard.<BR><BR>

'''For more info on the plug-ins''' [https://support.okta.com/entries/27598176-About-the-Browser-Plugin%20here click here]

==Opening an application from the dashboard==

The Dashboard contains all of the links to applications that were accessible through the my.riverdale portal. To login to any of these applications simply click its icon.<br><br>[[File:Dashboard2 (1).png|thumbnail|400 px]]<br clear="all">

The first time you login to an application you may be asked to enter your passphrase. Do this and click the green "Sign In" button.<br><br>[[File:creds.png|thumbnail|400 px]]<br clear="all">
After logging in you may see a window pop up that asks if you were successfully logged in.  Click "yes". Your username and passphrase will be stored so that in the future you will be automatically logged in. <br><br>[[File:signedin.png|thumbnail|400 px]]<br clear="all">

==Organizing apps/Creating Tabs==
The Dashboard view can be customized by rearranging the order in which apps appear or by creating Tabs to organize apps under different headings.  

[[File:Dashboard2 (1).png|thumbnail|400 px]]<br clear="all">

===Reordering applications===
Simply click on the application you wish to move, and drag/drop it into the new position.

[[File:Moving.png|thumbnail|400 px]]<br clear="all">

===Creating a new tab===

Click the '''"+"''' next to the existing tab<BR>

[[File:Newtab.png|thumbnail|400 px]]<br clear="all">
Then enter a name for the new tab<BR>

[[File:Newtab personal.png|thumbnail|400 px]]<br clear="all">


To add applications to the new tab, simply drag/drop apps from an existing tab into the new one.

===Hiding applications===

We recommend creating a tab to store applications you don't need/ use.


===Changing a passphrase for an application===
#click on the "gear" icon in the upper right-hand corner of the application button
#enter the new passphrase
#click "Save"

[[File:gearicon2.png|thumbnail|400 px]]<br clear="all">

[[File:Change.png|thumbnail|400 px]]<br clear="all">


===Automatically launching applications when you sign-in to Okta:===
#click on the "gear" icon in the right-hand corner of the application button
#check the box that says "Automatically launch this app when I sign into Okta"
#click "Save"
[[File:Launch.png|thumbnail|400 px]]<br clear="all">
''For directions on how to add your own applications to the Okta dashboard, click''' '''[https://riverdale.okta.com/help/user/home#select-apps here]'''<br/>

==Need further help?==
Okta provides some great help pages [https://riverdale.okta.com/help/user/home here]. You can also {{tsreq}}.<BR><BR>