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==Authenticated users only== | ==Authenticated users only== | ||
Students without a school account (with a personal zoom account or no account) will see a message saying that the meeting is restricted to “authenticated users”. If you see such a message, simply follow the on-screen directions to “Sign In to Join”. | Students without a school account (with a personal zoom account or no account) will see a message saying that the meeting is restricted to “authenticated users”. If you see such a message, simply follow the on-screen directions to “Sign In to Join”. | ||
*On a Mac/Windows | |||
[[File:Screen Shot 2021-02-19 at 8.26.18 AM.png|thumb|alt=|none|300x300px]] | |||
*On a Chromebook | |||
[[File:Screen Shot 2021-02-17 at 12.39.08 PM.png|thumb|alt=|none|300x300px]] | [[File:Screen Shot 2021-02-17 at 12.39.08 PM.png|thumb|alt=|none|300x300px]] | ||
==FIRST: To activate your account, YOU MUST follow these directions just once== | ==FIRST: To activate your account, YOU MUST follow these directions just once== | ||
===Web Portal | ===Web Portal Sign-On=== | ||
* Go to https://riverdale.zoom.us/signin in your web browser. | |||
*Go to https://riverdale.zoom.us/signin in your web browser. | |||
*Select your Riverdale email address or sign on to your RCS Google Account. | |||
**Note: Those of you who have an existing (free) Zoom account will receive a confirmation email from Zoom requesting to switch it to Riverdale's new Zoom account. | |||
[[File:Screen Shot 2021-02-18 at 5.15.34 PM.png|thumb|alt=|none|300x300px]] | |||
==AFTER you have Activated your account== | |||
You can logon to Zoom on the web https://riverdale.zoom.us or the [https://zoom.us/download Zoom desktop client] using the '''“Sign in with Google”''' option when available. | |||
===Zoom application Sign-On=== | |||
* You can get access to the full Zoom features by [https://zoom.us/download installing the desktop client] and [https://zoom.us/download mobile app]. | |||
* Select Sign In. | |||
* Enter riverdale and select Continue. Your default browser will open to the Google sign in. | |||
[[File:Screen Shot 2021-02-18 at 11.23.47 AM.png|thumb|alt=|none|300x300px]] | |||
*Select Sign in with Google. | |||
[[File:Screen_Shot_2021-02-18_at_5.29.58_PM.png|thumb|alt=|none|300x300px]] | |||
* Select your Riverdale email address or sign on to your RCS Google Account. | * Select your Riverdale email address or sign on to your RCS Google Account. | ||
== | ==Questions and Answers== | ||
; How do I reach tech support? | |||
: You can email support-ticket@riverdale.edu. | |||
; How do I install Zoom desktop client and Zoom mobile app? | |||
:: There are two convenient options to download Zoom client for meetings. | |||
:: Install client from Zoom Download Center | |||
:: From a Zoom meeting invite, download and run Zoom | |||
; Do I need to install the Zoom desktop or mobile client to participate in a Zoom meeting? | |||
: Full Zoom features are available with the install of Zoom desktop client and Zoom mobile app, however it is not required to participate in a Zoom meeting. | |||
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