Setting / Changing Your RCS Passphrase

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This article is...
Summary.png Tips and requirements for coming up with your RCS Passphrase.
IntendedES.png Intended for
Employees and Students
Categories.png Categorized under
RCS software and services
RS.jpg Maintained by
Rob Shin
2019-2020.png Up-to-date for the 2019-2020 school year.

To reset your passphrase, you must visit myRiverdale. If you are able to log in (with your own passphrase or a temporary passphrase) see the Setting a new passphrase before it expires section below. If you do not have a working passphrase, jump down to Resetting a forgotten/expired passphrase section.

Note: Setting your passphrase here will change both your domain passphrase and Google Apps passphrase. This is a good thing, but because this will change your e-mail passphrase, you will need to update your account settings on any mobile devices (iPhones, iPads etc) that you use to access your e-mail and calendar. You'll also need to change settings for printing on campus. Instructions are here.

Getting ready before your passphrase expires

If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:

  1. Log into with your RCS credentials
  2. Click your name at top right and select "Settings"
  3. Click Edit Profile at top right
  4. Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
  5. Edit your "Forgotten passphrase question" if necessary

Setting a new passphrase before it expires

  1. Log into with your RCS credentials
  2. Click your name, then Settings at top right
  3. Click Edit Profile
  4. Fill in the fields in "Change Windows Passphrase"
  5. Click "Change Passphrase"

Resetting a forgotten / expired passphrase

  1. Visit
  2. Click "Forgot Passphrase"
  3. Choose to send a text message or e-mail
    • If you choose text message, then confirm your identity using the code sent to your phone
    • If you choose e-mail, then follow the instructions in the e-mail you receive from
  4. Answer your passphrase reset question
  5. Set your new passphrase