Get answers to my Lower School parent's remote learning questions

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This article is...
Summary.pngFAQ for helping lower school parents with remote learning
IntendedP.pngIntended for
Parents
Categories.pngCategorized under
Classroom Technology and Systems and Remote Learning
File:SC.jpgMaintained by
Sammy Castro
2022-2023.pngUp-to-date for the 2022-2023 school year.



How do we login to my child’s Chromebook?

Your 3rd, 4th or 5th grade students should login to their Chromebook using their RCS credentials (username and passphrase).

**Please note that only RCS Accounts can login to RCS Chromebooks and PK-2nd grade students do not have RCS Accounts

How do we access the Remote Learning Schedule document on my child’s device?

Students can access the Remote Learning Schedule (RLS) documents by signing into either Seesaw or Schoology, depending on the grade level.

Is our RCS device setup to do Zoom meetings?

All RCS distributed Chromebooks and iPads have the zoom app pre-installed. You can locate the Zoom application on the iPad home screen. This article provides step by step instructions on how to join a zoom meeting from your child’s chromebook.

How do we access my child’s RCS Account on a device we own?

Your 3rd, 4th and 5th grade child can access their RCS Account by opening an Internet browser and going to https://my.riverdale.edu. For more information on what resources they have available on their Riverdale page, read our how do I article on accessing digital learning platforms.

How do we get more help?

There are several ways that you can get in touch with us if you or your student(s) are having problems accessing their lessons or our digital tools:

In both cases, your request will go into our support queue and we’ll get back to you as quickly as possible.

Issues logging into Clever?

Sometimes there are too many Clever tabs open in Safari. Please close all open tabs and then try logging into Clever again. See instruction below for closing safari tabs on an iPad.

IPad - Browse open tabs.png