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Veracross Parent Portal FAQ: Difference between revisions
→Q: Where do I update my family's information?
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Messages are archived, beginning with the ones most recently sent. You can also see the messages sent from specific people (such as your child’s dean) by clicking on the People tab. | Messages are archived, beginning with the ones most recently sent. You can also see the messages sent from specific people (such as your child’s dean) by clicking on the People tab. | ||
=== Q: Where do I update my family's information | === Q: Where do I update my family's information? === | ||
A: Once you are logged on to the [https://portals.veracross.com/riverdale/parent '''''Veracross Parent Portal''''',] click the '''''Update Household Profile''''' button on the top right (under '''''My Messages'''''). | A: Once you are logged on to the [https://portals.veracross.com/riverdale/parent '''''Veracross Parent Portal''''',] click the '''''Update Household Profile''''' button on the top right (under '''''My Messages'''''). | ||
Here, you can review and update the following: | Here, you can review and update the following: | ||
* Medical information (medical profiles, household doctors and dentists, medical notification recipients) | * Medical information (medical profiles, household doctors and dentists, medical notification recipients) | ||
* Family information (relationship changes; address; household members’ personal info, such as cell phone numbers, gender, preferred names) | * Family information (relationship changes; address; household members’ personal info, such as cell phone numbers, gender, pronouns, preferred names) | ||
* Household contacts (emergency contacts, pickup authorizations, report card recipients) | * Household contacts (emergency contacts, pickup authorizations, report card recipients) | ||
* Please note that some changes (address, phone number, business info, name, emergency contacts, preferred names, additions or deletions to information) must be reviewed by the Parent Database Coordinator in order for them to be uploaded into the student's record. For legal name changes, parents must also submit legal documents showing that change. | * Please note that some changes (address, phone number, business info, name, emergency contacts, preferred names, additions or deletions to information) must be reviewed by the Parent Database Coordinator in order for them to be uploaded into the student's record. For legal name changes, parents must also submit legal documents showing that change. | ||
* You can also indicate your online directory preferences by clicking on the Directory Preferences tab in the upper right corner. Here, you can decide what information is displayed to other parents in the Parent Portal. Please note that if you choose not to display your address or email, other parents may be unable to contact you or your child for things like playdates and party invitations. | * You can also indicate your [https://portals.veracross.com/riverdale/parent/directory-preferences?portal_context=family_profile online directory preferences by clicking on the Directory Preferences tab in the upper right corner]. Here, you can decide what information is displayed to other parents in the Parent Portal, including your student's information display in the Parent Portal. Please note that if you choose not to display your address or email, other parents may be unable to contact you or your child for things like playdates and party invitations. | ||
=== Q: How do I opt into Parent Affinity Groups? === | === Q: How do I opt into Parent Affinity Groups? === | ||
A: While you are logged on to the '''''[https://portals.veracross.com/riverdale/parent Veracross Parent Portal]''''', click on the '''''PA Affinity Group Opt-in''''' button in the Parents Association section. | A: While you are logged on to the '''''[https://portals.veracross.com/riverdale/parent Veracross Parent Portal]''''', click on the '''''PA Affinity Group Opt-in''''' button in the Parents Association section. | ||
=== Q: Where can I find my billing statements? === | === Q: Where can I find my billing statements? === | ||