Install Sophos Antivirus Software: Difference between revisions

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<big>'''NOTE:''' This can ONLY be installed on RCS owned devices.</big>
'''NOTE:''' This can ONLY be installed on RCS-owned devices.
==Installation==
Running Sophos is required on all RCS-owned computers in order to safeguard school data. Our current version is Sophos Endpoint Protection and on a Mac can be installed via Self Service. On a Windows computer, open a tech support ticket and we will reach out to schedule an appointment for installation.
 
==Notifications==
If Sophos detects any malicious files or PUA (potentially unwanted application), then it will notify you using your operating systems notification system.
 
To check on status of your device:


What is our message to users?
#Click on the Sophos icon and click '''Open Sophos Endpoint'''
==Installation==
#The dashboard will present a summary of any detections found on your device
Running Sophos is required on all RCS owned computers. Our current version is Sophos Endpoint Protection and on a Mac can be installed via Self Service. On a Windows computer, open a tech support ticket and we will reach out to schedule an appointment for installation.
#Click into any category to see additional details
#For any questions or assistance, please call '''x50''' {{tsreq}}


See our technology usage policy for more details about why Sophos is required to be installed.
==Navigating the Sophos Console==


==Usage==
===Admin Login===
===Admin Login===
In order to make any changes to settings or to resolve notifications you must click "Admin Login" first.  
In order to make any changes to settings or to resolve notifications you must click "Admin Login" first.
 
[[File:SophosAdminLoginButton.png|200px]]
[[File:SophosAdminLoginButton.png|200px]]


You will then be promoted for you laptop password to continue.
You will then be promoted for you laptop password to continue.
[[File:SophosAdminLoginPassword.png|400px]]
[[File:SophosAdminLoginPassword.png|400px]]


===Settings===
===Settings===
Once you have authenticated through "Admin Login" you can click the 'Settings' tab to view enabled settings.


[[File:SophosSettings.png|500px]]
[[File:SophosSettings.png|500px]]
Sophos Endpoint settings are managed by the RCS tech department. We do not block web pages or track your browser history. Sophos will however block malicious web traffic and downloads using its '''Real Time Scanning''' and '''Runtime Protection''' features. If Sophos does block traffic that you need to access, you may override the settings by checking the checkbox as shown below. This will allow you to disable individual or all settings for up to 4 hours.


[[File:SophosSettingsOverride.png|500px]]
[[File:SophosSettingsOverride.png|500px]]
===Resolving notifications===
Case by case tech outreach

Revision as of 22:06, 15 March 2020

This article is...
Summary.pngSophos Endpoint Protection makes it simple to secure your Windows, Mac and Linux systems against malware and other endpoint threats.
IntendedE.pngIntended for
Employees
Categories.pngCategorized under
RCS software and services
RS.jpgMaintained by
Rob Shin
File:.pngin need of review.



NOTE: This can ONLY be installed on RCS-owned devices.

Installation

Running Sophos is required on all RCS-owned computers in order to safeguard school data. Our current version is Sophos Endpoint Protection and on a Mac can be installed via Self Service. On a Windows computer, open a tech support ticket and we will reach out to schedule an appointment for installation.

Notifications

If Sophos detects any malicious files or PUA (potentially unwanted application), then it will notify you using your operating systems notification system.

To check on status of your device:

  1. Click on the Sophos icon and click Open Sophos Endpoint
  2. The dashboard will present a summary of any detections found on your device
  3. Click into any category to see additional details
  4. For any questions or assistance, please call x50 submit a tech support request

Navigating the Sophos Console

Admin Login

In order to make any changes to settings or to resolve notifications you must click "Admin Login" first.

SophosAdminLoginButton.png

You will then be promoted for you laptop password to continue.

SophosAdminLoginPassword.png

Settings

Once you have authenticated through "Admin Login" you can click the 'Settings' tab to view enabled settings.

SophosSettings.png

Sophos Endpoint settings are managed by the RCS tech department. We do not block web pages or track your browser history. Sophos will however block malicious web traffic and downloads using its Real Time Scanning and Runtime Protection features. If Sophos does block traffic that you need to access, you may override the settings by checking the checkbox as shown below. This will allow you to disable individual or all settings for up to 4 hours.

SophosSettingsOverride.png