Remove RCS Device Management Tools: Difference between revisions

From howdoi
Line 37: Line 37:
# Select '''Update & Security'''
# Select '''Update & Security'''
# In the left hand menu, click on '''Recovery'''
# In the left hand menu, click on '''Recovery'''
# On right side under '''Reset this PC''', click on '''Get started'''
# On the right side under '''Reset this PC''', click on '''Get started'''
# Choose '''Keep my files'''
# Choose '''Keep my files'''
# Click on '''Change settings'''
# Click on '''Change settings'''

Revision as of 09:04, 11 May 2020

This article is...
Summary.pnginstructions to prep devices for personal use
IntendedE.pngIntended for
Employees
Categories.pngCategorized under
Classroom Technology and Systems
JM.jpgMaintained by
Jeremy Martinez
2019-2020.pngin need of review.



Mac

Uninstall Self Service

Please follow these instructions to Uninstall Self Service from your RCS Mac laptop.

Wipe and reinstall fresh macOS

If you are interested in an "out of box" experience, after backing up your data, please follow these detailed instructions from Apple on How to reinstall macOS from macOS Recovery.

Note: All of the data on your Mac will be erased!

Windows

Your laptop must be reset to factory default settings, which provides the new "out of box" experience. Please feel free to book Rob Shin's calendar if you'd like to work through this process with a technician. The procedure performed will be as follows:

Back Up All of Your Files

It is essential to back up all of your files because there's always a risk of losing data when making a major change to the system.

  • Google Drive
  • My Documents folder
  • Pictures
  • Music

Perform Factory Reset (Windows 10)

  1. Plug in the charger so the laptop is running off wall power
  2. Click the Start button
  3. Type Settings and hit Enter
  4. Select Update & Security
  5. In the left hand menu, click on Recovery
  6. On the right side under Reset this PC, click on Get started
  7. Choose Keep my files
  8. Click on Change settings
  9. Toggle the radio button to Off for the Preinstalled apps
  10. Hit Next and confirm to proceed with the factory reset

iPad

Please see this article for information about how to prepare your school-managed iPad for return to Riverdale.

Chromebook

JG: we will have to remove management, I presume they'll have to powerwash it and start over.