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Print on MacOS or Windows: Difference between revisions
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| for_students = N | | for_students = N | ||
| for_parents = | | for_parents = | ||
| cat1 = Classroom | | cat1 = Classroom Technology and Systems | ||
| cat2 = | | cat2 = | ||
| maintained = KS | | maintained = KS | ||
| year = | | year = 2021-2022 | ||
}} | }} | ||
Direct Wireless Printing allows printing from our wireless network to RCS-managed printers. It requires the user to configure the printer on their laptop. | Direct Wireless Printing allows printing from our wireless network to RCS-managed printers. It requires the user to configure the printer on their laptop. | ||
'''Note: if you are in our Employee or Student laptop programs and have a Mac, [[Enroll in Self Service|you should use Self Service to install your printers]]. | '''Note: if you are in our Employee or Student laptop programs and have a Mac, [[Enroll in Self Service|you should use Self Service to install your printers]].''' | ||
== What is Direct Wireless Printing? And where is it available? == | == What is Direct Wireless Printing? And where is it available? == | ||
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OK! Follow the instructions for your platform below. | OK! Follow the instructions for your platform below. | ||
=== On | === On macOS === | ||
Wait! Did you read the note at the top of this page? If you are in our Employee or Student laptop programs and have a Mac, [[Self_Service_-_JAMF_Software|you should use Self Service to install your printers]]. | Wait! Did you read the note at the top of this page? If you are in our Employee or Student laptop programs and have a Mac, [[Self_Service_-_JAMF_Software|you should use Self Service to install your printers]]. | ||
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'''Note''' - your printer list will not look exactly like the above.<br> | '''Note''' - your printer list will not look exactly like the above.<br> | ||
'''Note''' - If the + button is greyed out you need to click the lock icon in the bottom left and enter an admin username and password. | '''Note''' - If the + button is greyed out you need to click the lock icon in the bottom left and enter an admin username and password. | ||
<li>Do you see the "Advanced" gear at the top of the "Add" window? It looks like this: [[image:AdvancedGear.png]] If not, follow the next two steps; if so, skip ahead to step 5 | <li>Do you see the "Advanced" gear at the top of the "Add" window? It looks like this: [[image:AdvancedGear.png]] If not, follow the next two steps; if so, skip ahead to step 5 | ||
<ol> | <ol> | ||
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=== On Windows 10 === | === On Windows 10 === | ||
'''Windows 10''' users Open Devices and Printers by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Devices and Printers in the search box, tapping or clicking Settings, and then tapping or clicking Devices and Printers.<br><br>[[image:DevicesAndPrinters.JPG|thumbnail|400px]] <br clear="all"> | |||
#Click on Add a Printer <br><br>[[image:AddAPrinter.JPG|thumbnail]] <br clear="all"> | #Click on Add a Printer <br><br>[[image:AddAPrinter.JPG|thumbnail|400px]] <br clear="all"> | ||
#Select Add a network, wireless or Bluetooth printer <br><br>[[image:NetworkWirelessOrBluetooth.JPG|thumbnail]] <br clear="all"> | #Select Add a network, wireless or Bluetooth printer <br><br>[[image:NetworkWirelessOrBluetooth.JPG|thumbnail|400px]] <br clear="all"> | ||
#Click "The printer that I want wasn't listed" <br><br>[[image:NotListed.JPG|thumbnail]] <br clear="all"> | #Click "The printer that I want wasn't listed" <br><br>[[image:NotListed.JPG|thumbnail|400px]] <br clear="all"> | ||
#Select the radio button for Select shared printer by name, leave the space to type blank and click next <br><br>[[image:SelectSharedByName.JPG|thumbnail]] <br clear="all"> | #Select the radio button for Select shared printer by name, leave the space to type blank and click next <br><br>[[image:SelectSharedByName.JPG|thumbnail|400px]] <br clear="all"> | ||
#In the bottom of the box type | #In the bottom of the box type | ||
#*\\carbon.riverdale.edu\ if you are on either campus | #*\\carbon.riverdale.edu\ if you are on either campus | ||
#* then hit return <br><br>[[image:TypeYourPrintServer.JPG|thumbnail]] <br clear="all"> | #* then hit return <br><br>[[image:TypeYourPrintServer.JPG|thumbnail|400px]] <br clear="all"> | ||
#Enter your domain credentials as riverdale.edu\yourusername and your password. You must use the backslash, it is below the delete key, not the one on the same key as the question mark. Also, check the remember my credentials box. <br><br>[[image:EnterCreds.JPG|thumbnail]] <br clear="all"> | #Enter your domain credentials as riverdale.edu\yourusername and your password. You must use the backslash, it is below the delete key, not the one on the same key as the question mark. Also, check the remember my credentials box. <br><br>[[image:EnterCreds.JPG|thumbnail|400px]] <br clear="all"> | ||
#Select the printer you want to add and click Select. It will take a minute for your laptop to connect to the printer and download the driver from the print server <br><br>[[image:PickOne.JPG|thumbnail]] <br clear="all"> | #Select the printer you want to add and click Select. It will take a minute for your laptop to connect to the printer and download the driver from the print server <br><br>[[image:PickOne.JPG|thumbnail|400px]] <br clear="all"> | ||
#Click on next after the driver is downloaded and installed | #Click on next after the driver is downloaded and installed | ||
#You can set the newly added printer as your default or print a test page, then click finish <br><br>[[image:Success.JPG|thumbnail]] <br clear="all"> | #You can set the newly added printer as your default or print a test page, then click finish <br><br>[[image:Success.JPG|thumbnail|400px]] <br clear="all"> | ||
#A small number of our users require the [[Install the PaperCut Client Application?|PaperCut Client Application]] to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our [[Install the PaperCut Client Application?|installation guide]]. | #A small number of our users require the [[Install the PaperCut Client Application?|PaperCut Client Application]] to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our [[Install the PaperCut Client Application?|installation guide]]. | ||
#Unlike WebPrint you can now print web pages and anything else your little heart desires, but please print responsibly! | #Unlike WebPrint you can now print web pages and anything else your little heart desires, but please print responsibly! | ||