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Participate in the Employee Laptop Program: Difference between revisions

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  | for_students  = N
  | for_students  = N
  | for_parents  =  
  | for_parents  =  
  | cat1          =  Classroom technology and systems
  | cat1          =  RCS Software and Services
  | cat2          =
  | cat2          =  
  | maintained    = MR
  | maintained    = MR
  | year          = 2018-2019
  | year          = 2021-2022
}}
}}
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'''You only need to request a new laptop if we've NOT contacted you about this already. If we said you're getting one, you're all set.'''
This program exists to encourage and empower creative education and more flexible computing. Self-managed laptops empower our teachers to incorporate new ideas and methods of teaching and learning as quickly as they discover them, and empower our administrators to untether themselves from their desks. And while the Tech Department can provide high reliability and availability on centrally managed computers, we can also be a bottleneck to productivity and creativity while our employees wait for software to be tested and installed.  
This program exists to encourage and empower creative education and more flexible computing. Self-managed laptops empower our teachers to incorporate new ideas and methods of teaching and learning as quickly as they discover them, and empower our administrators to untether themselves from their desks. And while the Tech Department can provide high reliability and availability on centrally managed computers, we can also be a bottleneck to productivity and creativity while our employees wait for software to be tested and installed.  


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Are you a Riverdale teacher, part or full time? You need a laptop, tablet computer, or other mobile device for classroom use -- for attendance, projection, interactivity, or anything else you do with a computer in a classroom.  
Are you a Riverdale teacher, part or full time? You need a laptop, tablet computer, or other mobile device for classroom use -- for attendance, projection, interactivity, or anything else you do with a computer in a classroom.  


Are you an administrator or administrative staff? In many cases you can choose to use either a self-managed laptop or an RCS-managed desktop.
Are you an administrator or administrative staff? In most cases you will use a self-managed laptop and in very limited circumstances an RCS-managed desktop.


We're sorry but we do not currently provide laptops to members of Finance, Development, Security, Maintenance, Food Services, Housekeeping, Grounds, Coaches, or other staff positions.
We're sorry but we do not currently provide laptops to members of Security, Maintenance, Food Services, Housekeeping, Grounds, Coaches, or other staff positions.


==Available models==
==Available models==
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! &nbsp; !! Model &nbsp;&nbsp;!! Operating system
! &nbsp; !! Model &nbsp;&nbsp;!! Operating system
|-  
|-  
| ChromeBook*  || Lenovo 500e (81ES) ||  Chrome OS
| ChromeBook*  || Lenovo ||  Chrome OS
|-  
|-  
| Mac laptop*  ||  MacBook Air ||  macOS
| Mac laptop*  ||  MacBook Air ||  macOS
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|}
|}


*Exact specifications will vary depending on availability at time of purchase. Full details and models are available in the sign-up form.
*Exact specifications will vary depending on availability at time of purchase.  


Riverdale will pay for the base-level models of the above. In certain cases, when required for curricular work, Riverdale will pay for upgrades to these computers. Unfortunately you cannot pay for your own upgrades (e.g. if you want a faster computer but it is not required for your work) due to ownership and tax implications.
Riverdale will pay for the base-level models of the above. In certain cases, when required for curricular work, Riverdale will pay for upgrades to these computers. Unfortunately you cannot pay for your own upgrades (e.g. if you want a faster computer but it is not required for your work) due to ownership and tax implications.
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''* we expect a laptop to last 4-5 years, so replacement or repair of your laptop during that time will be capped at the cost of a new laptop; if you cost us more during that period you will be issued an older laptop instead of a new one''
''* we expect a laptop to last 4-5 years, so replacement or repair of your laptop during that time will be capped at the cost of a new laptop; if you cost us more during that period you will be issued an older laptop instead of a new one''


''** we '''require''' that you have Find My Mac or another tracking software installed and operational at all times. Go [[Laptop_security|here]] for information on installing tracking software."
''** we '''require''' that you have Find My Mac or another tracking software installed and operational at all times. Go [https://howdoi.riverdale.edu/wiki/Secure_and_prevent_a_catastrophe_with_my_laptop,_ChromeBook,_and_phone%3F#1.29_Enable_device_tracking here] for information on installing tracking software."''
    
    
Repeated cases of damage or replacement may result in termination of participation in this program, in which case you would have to bring your own laptop.  
Repeated cases of damage or replacement may result in termination of participation in this program, in which case you would have to bring your own laptop.  
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{| class="wikitable"
{| class="wikitable"
|-  
|-  
! &nbsp; !! School &nbsp;&nbsp;!! Recipient
! &nbsp; !! School &nbsp;&nbsp;!! Employee
|-  
|-  
| Initial setup  ||  ||  all  
| Initial setup  ||  ||  all  
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|-  
|-  
| Ongoing software maintenance  ||    ||  all
| Ongoing software maintenance  ||    ||  all
|-
|Authorizing payment for repairs
|all
|none
|-  
|-  
| Warranty arrangements  ||  partial  ||  partial
| Warranty arrangements  ||  partial  ||  partial
|-  
|-  
| Insurance arrangements  ||  partial  ||  partial
| Insurance arrangements  ||  partial  ||  partial
|-
| Expedited shipping costs  ||    ||  all*
|-
|-
| Data recovery costs ||  || all**
| Data recovery costs ||  || all*
|-
|-
|}
|}


''* standard shipping is covered by warranty/insurance provider; expedited shipping will get your laptop repaired faster; since you'll have a loaner it shouldn't be necessary to expedite''
''* since you'll be backing up your laptop regularly and following [[Laptop,_tablet,_and_phone_security_and_catastrophe_prevention|our protocols]], there shouldn't be any need for forensic data recovery; if there is, you'll need to pay for it''


''** since you'll be backing up your laptop regularly and following [[Laptop,_tablet,_and_phone_security_and_catastrophe_prevention|our protocols]], there shouldn't be any need for forensic data recovery; if there is, you'll need to pay for it
One purpose of this program is to empower its participants. Riverdale’s technology staff will provide initial training for all participants. Best practices in maintenance will be taught and encouraged. Riverdale’s technicians will consult on how to resolve technical problems, and can walk you through them at a help desk or by appointment. In some limited cases Riverdale will not perform technical support, maintenance, or repair of these laptops.


One purpose of this program is to empower its participants. Riverdale’s technology staff will provide initial training for all participants. Best practices in maintenance will be taught and encouraged. Riverdale’s technicians will consult on how to resolve technical problems, and can walk you through them at a help desk or by appointment. '''In most cases Riverdale will not perform technical support, maintenance, or repair of these laptops.''' Those things are up to you.  
Riverdale will provide a loaner laptop to an employee whose laptop requires repair or replacement. Depending on the circumstances (think vacation), it may be the employee's responsibility to pack, send, and track their own laptop, as well as to set up the loaner for use. Generally, Riverdale will handle those logistics however.  


Riverdale will provide a loaner laptop to an employee whose laptop requires repair or replacement. It is the employee's responsibility to pack, send, and track their own laptop, as well as to set up the loaner for use.
Depending on his/her level of existing computer knowledge, a participant may be required to attend some amount of training.
 
Depending on his/her level of existing computer knowledge, a participant may be required to attend one week of professional development during the Summer Technology Institute as a condition of participation. This week will not be stipended.


==Warranty and insurance information==
==Warranty and insurance information==
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==When are laptops handed out?==
==When are laptops handed out?==


Laptops for new employees are sent out in the summer (for Administration or if programmatically necessary for Faculty) or can be picked up at RCS in person.  
Laptops for new employees will be handed out at New Faculty Tech Orientation. Dates, times, and locations are listed in the table below.
{| class="wikitable"
|-
! New Faculty Tech Orientation (Division) &nbsp; !! Date  !! Loacation
|-
| Lower School || Monday, August 19th (as part of LS New Faculty Orientation || River Campus - Room TBD
|-
| Upper School/Middle School  ||  Wednesday, August 21st, from 8:30am to 10:30am || Mayo Lab (Hill Campus).


Laptops for current employees are typically upgraded in June or August. But if you don't already have one, or if you need an early upgrade, submit the form via the link at bottom and we'll get one to you as soon as we can.
|-
|}


==Training==
==Training==


Riverdale is committed to providing introductory training directly to program participants.  
Riverdale is committed to providing introductory training directly to program participants.  
Participants may attend one or both days of Riverdale's Laptop Bootcamp sessions, during which they set up their laptop and learn about RCS systems. Subsequent training is provided in training sessions and through Lynda at Riverdale's cost. Additional training can be purchased by the participant from a vendor if desired.


Please note: Riverdale cannot support long-term personal training or in-depth support for laptop recipients. Our goal is to empower our teachers to self-manage their laptops. Riverdale Tech Department members will provide ongoing consultation services, but substantial technical support from us will not be possible.
Please note: Riverdale cannot support long-term personal training or in-depth support for laptop recipients. Our goal is to empower our teachers to self-manage their laptops. Riverdale Tech Department members will provide ongoing consultation services, but substantial technical support from us will not be possible.
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=== Getting Started Site ===
=== Getting Started Site ===


We have created a website that will help you get started with your Riverdale account and the common systems we use. If you are new to Riverdale, [http://rcsquickstart.weebly.com/ this] is a great place to start.
We have created a website that will help you get started with your Riverdale account and the common systems we use. If you are new to Riverdale, [https://howdoi.riverdale.edu/wiki/Get_started_with_tech_at_RCS%3F this] is a great place to start.


=== Laptop Bootcamp ===
=== New Faculty Tech Orientation ===


These sessions are intended to quickly review basic laptop setup, then introduce you to effective ways of working and teaching with your laptop. This summer, Bootcamp will be offered on 2 dates: August 21, from 9:00 - 2:00, and then again on August 22, 9:00 - 2:00. You can sign up for either or both days [https://docs.google.com/forms/d/e/1FAIpQLSf-EucwTkFwENSNezlT65MFnplgaj0-PhQuHvTan3OL2S2tCw/viewform here].
These sessions are intended to quickly review basic laptop setup, then introduce you to effective ways of working and teaching with your laptop.  
{| class="wikitable"
|-
! New Faculty Tech Orientation (Division) &nbsp; !! Date  !! Loacation
|-
| Lower School || Monday, August 19th (as part of LS New Faculty Orientation || River Campus - Room TBD
|-  
| Upper School/Middle School  ||  Wednesday, August 21st, from 8:30am to 10:30am || Mayo Lab (Hill Campus).
 
|-
|}


=== Tech Helpdesk ===
=== Tech Helpdesk ===
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==Curricular integration==
==Curricular integration==


Riverdale expects its investment in laptops to enhance integration of technology into the curriculum. Participants are expected to develop curricular materials or plans to initiate or improve integration of technology in their teaching. To support their implementation, participants are expected to meet with RCS technology coordinators several times yearly while enrolled in this program.
Riverdale expects its investment in laptops to enhance integration of technology into the curriculum. Participants are expected to develop curricular materials or plans to initiate or improve integration of technology in their teaching. To support their implementation, participants are expected to meet with RCS Academic Technology Specialists several times yearly while enrolled in this program.


==Connecting to Riverdale’s resources==
==Connecting to Riverdale’s resources==
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You should store your Riverdale files in [https://drive.google.com/ Google Drive]; that way they'll always be available to you, from any computer.
You should store your Riverdale files in [https://drive.google.com/ Google Drive]; that way they'll always be available to you, from any computer.


Remote access to all employee files stored in Riverdale servers is available as well.  Please see [[Remote File Access | these instructions]] for remote access setup. But we strongly recommend using [[Google_Drive|Google Drive]] instead.
Because Riverdale owns the laptops, our licensing permits us to install any software running on Riverdale campus computers. A list of campus software is available in [[Self_Service_-_JAMF_Software|Self Service]], which you should install (if you have a Mac).
 
Because Riverdale owns the laptops, our licensing permits us to install any software running on Riverdale campus computers. A list of campus software is available in [[Self_Service_-_JAMF_Software|Self Service]], which you should install.
 
If you find that you require other software, you can discuss its academic necessity with the Technology Department. Riverdale may agree to purchase software for your use. You are also free to purchase any software for yourself.
 
==What happens to my desktop computer?==
Classroom desktop computers no longer exist, in almost every case.
 
Computer labs, faculty workspaces, and offices have not been changed (except by request of those in them!). As laptop use grows, we anticipate gradual reduction in the number of wired desktops available in common faculty work-spaces and offices.


Are you an Administrator or Administrative Staff? If you receive a laptop we will remove your desktop. Trust us, you don't want to manage both.
If you find that you require other software, please complete the [https://form.asana.com/?hash=cce1b05135fe9331d7507c776696521dc266093187336f960bbe90ccc7aa4f6c&id=1154346820636856 Technology Purchase or Upgrade Request Form]. Riverdale may agree to purchase software for your use. You are also free to purchase any software for yourself.


==Can I buy a personal laptop through this program?==
==Can I buy a personal laptop through this program?==
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==The bottom line==
==The bottom line==
Faculty must use self-managed laptops. Administrators and Administrative Staff can opt into this program. If you're not faculty, and you're not comfortable taking on a self-managed laptop, you should not opt into this program.
Faculty must use self-managed laptops. The vast majority of Administrators and Administrative Staff do as well, and others can opt into this program.


== What should I do if I'm upgrading or returning my laptop? ==
== What should I do if I'm upgrading or returning my laptop? ==
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==How do I request a laptop?==
==How do I request a laptop?==


===New Employees===
Fill out [https://docs.google.com/forms/d/e/1FAIpQLSfoPmLrOHthD9YDlURwcrh89dc7bOhiI3Iqg-S1qAuTz8_udw/viewform?usp=sf_link this form].
===Current employees===
===Current employees===
{{TSREQ}} like this:<br>
[https://support.riverdale.edu/ Submit a Tech request] like this:<br>
[[File:WHD ELP.png|link=https://support.riverdale.edu]]
[[File:Screen Shot 2018-06-25 at 12.20.22 PM.png|400 px]]
 
===New employees===
[http://rcsquickstart.weebly.com/ Start here]
 
==What should I do once I get a laptop?==
 
[http://rcsquickstart.weebly.com/3---security-settings.html Go here for setup instructions].
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