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Your source for Riverdale-related technology how-tos and common answers for students, parents, and employees.

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Article Summary Cat1 Cat2 Maintained by Last edited
Access Dyknow Are your MS students having trouble staying on task when using their Chromebooks? Then check out Dyknow an online tool that allows you to curate your students digital experience. RCS Software and Services Classroom Technology and Systems‏‎ PS 2021/10/29
Access library resources How to to access all of Riverdale's print and digital resources, including eBooks, audiobooks, and interactive books, as well as free and paid subscription databases. RCS Software and Services PS 2021/10/29
Access my LS child’s digital Learning Platforms Procedure for accessing my lower school child's learning platforms Classroom Technology and Systems Remote Learning VV 2021/11/17
Access my MS/US advisees' reports? Accessing MS/US Advisee Report Cards. RCS Software and Services JD 2021/10/28
Access my domain files remotely This page describes how you can access your Riverdale server files from home. RCS Software and Services RS 2021/10/28
Access, Archive, and Restore my Past Schoology Courses? How to save past year's Schoology courses to Resources in order to access those materials for current and future courses. Classroom Technology and Systems‏‎ MR 2021/10/28
Add a Riverdale calendar (of any type -- event, room, or resource) to my own calendar How to find RCS Google Calendars, including room and cart reservations. Calendars and Scheduling JG 2021/10/28
Allow students to fill out the Essay Cover Page online This document illustrates the process of posting an Essay Cover Sheet to Schoology and the workflow for students to fill out the cover sheet and combine it with their essay. Classroom Technology and Systems PS 2021/10/29
Assess Student Learning Remotely Using SMART Notebook? Create formative assessments using SMART Notebook’s response 2 wizard and convert files from previous versions of SMART Response. Classroom Technology and Systems‏‎ MR 2021/10/28
Assess Students During Remote Learning? Here are some options for teachers looking for formative assessment tools during remote learning. Classroom Technology and Systems‏‎ MR 2021/10/28
Avoid Phishing Attacks? How To Recognize and Avoid Phishing Scams. Classroom Technology and Systems MR 2021/10/28
Bypass the web filter? If you go to a page that is blocked by URL or content, this article explains how you can request access to the site. RCS Software and Services KS 2021/10/28
Care for my lower school child's iPad or Chromebook? Tips on troubleshooting and caring for your child's LS issued device Classroom Technology and Systems Remote Learning VV 2021/10/28
Change the look of my Schoology Homepage? You can change the look of your Schoology Home Page to either display your courses, or the default “Recent Activity”. Here’s a preview of what the new “Course Dashboard” looks like. Classroom Technology and Systems MR 2021/10/28
Check my attendance record How a student checks their own attendance record RCS Software and Services JK 2021/10/28
Chromebook Printing Print using a Chromebook RCS Software and Services Google JG 2021/10/28
Create a TurnItIn submission through Schoology? Here's how to set it up so students can submit to TurnItIn via Schoology. Classroom Technology and Systems MR 2021/10/28
Create, manage and moderate a Google Group? Creating, Managing, and Moderating a Google Group Google JG 2021/10/28
Deal with a missing, lost, or stolen device? Instructions on what to do if you can't find your device. RCS Software and Services MR 2021/10/28
Direct Wireless Printing Direct Wireless Printing allows printing from our wireless network to RCS-managed printers. Classroom Technology and Systems KS 2021/10/28
Email LS parents via Veracross How to email parents via Veracross Communication VV 2021/10/28
Embed a YouTube Video in Schoology? After a long absence, the easiest way to embed YouTube videos in Schoology is working again! Classroom Technology and Systems MR 2021/10/28
Enable/disable call forwarding on my phone How to enable/disable call forward on my phone Communication Phones JG 2021/10/28
Enroll in Self Service This is a Mac-only process, for RCS employee laptops and laptops owned by current 9th and 10th graders for enrolling into Self Service system for installing RCS owned software and printers. RCS Software and Services JM 2021/10/28
Enter Interim Reports? How to enter interim reports RCS Software and Services Veracross JD 2021/10/28
Enter attendance? How to enter student attendance RCS Software and Services Veracross JD 2021/10/28
Enter lower school comments? Procedure for entering lower school comments RCS Software and Services Veracross VV 2021/10/28
Enter student updates? How to enter student updates RCS Software and Services Veracross JD 2021/10/28
Fix "Hold for Authentication" when printing This page describes how to fix a common printing error. RCS Software and Services KS 2021/10/28
Fix Problems with Third Party Apps accessing my Google Account Having trouble accessing your Google Account from Schoology, Notability, or some other application? Here is the fix. RCS Software and Services MR 2021/10/28
Follow Riverdale Country School's Acceptable Use Policy (AUP)? Electronic Information Systems Acceptable Use Policy at Riverdale Country School RCS Software and Services MR 2021/10/28
Get a list of Riverdale Google Calendars A list of most RCSs Google Calendars, links to them, and information about who manages them and who can access them. Calendars and Scheduling JG 2021/10/28
Get a loaner computer? Instructions on what to do if you need to borrow a laptop. RCS Software and Services DJS 2021/10/28
Get access to another teacher's Schoology course? If the teacher you'd like to add to your course already has a Schoology account, follow these steps. Classroom Technology and Systems‏‎‏‎ MR 2021/10/28
Get answers to LS Faculty remote learning FAQs FAQ for helping lower school faculty with remote learning Classroom Technology and Systems Remote Learning VV 2021/10/28
Get answers to my Lower School parent's remote learning questions FAQ for helping lower school parents with remote learning Classroom Technology and Systems Remote Learning VV 2021/10/28
Get help from Google Links and resources for Google Apps for Education, and other things Google can tell you. Google JG 2021/10/28
Get help? How to get Tech help. RCS Software and Services DJS 2021/10/28
Get my academic schedule in Google Calendar We create events in your Google Calendar for every single class and meeting time that shows up in your printed schedule (for MS and US courses only). Seriously. RCS Software and Services JK 2021/10/28
Get on WiFi This article explains how to get online with your devices at Riverdale. Classroom Technology and Systems‏‎‏‎ KS 2021/11/17
Get remote tech support This page is intended for students and faculty during scheduled remote learning at Riverdale. Classroom Technology and Systems JK 2021/10/28
Get started with tech at RCS? (for LS students) The information here will guide you through the process of setting up your RCS Account and your laptop. RCS Software and Services VV 2021/10/28
Get started with tech at RCS? (for MS students) The information here will guide you through the process of setting up your RCS Account and your laptop. RCS Software and Services MR 2021/10/28
Get started with tech at RCS? (for US students) The information here will guide you through the process of setting up your RCS Account and your laptop. RCS Software and Services MR 2021/10/28
Get started with tech at RCS? (for employees) The information here will guide you through the process of setting up your RCS account and your laptop. RCS Software and Services MR 2021/10/28
Google 2 Step Verification 2-step verification adds an extra layer of security. Google JG 2021/10/28
Google Account photo update The Google Account photo shows up in the upper-right of your GMail window, and presents to recipients of your emails as well as in other locations. Google Classroom Technology and Systems‏‎ JG 2021/10/28
Help my lower school child with remote learning Procedure for helping lower school students with remote learning Classroom Technology and Systems Remote Learning VV 2021/11/17
How Do I Hangouts Meet Training and Help Get Meet help and training Google Classroom Technology and Systems‏‎ JG 2021/10/28
How to Uninstall Google Drive for your Mac/PC How to Uninstall Google Drive for your Mac/PC. Google JG 2021/10/28
How to send a fax How to send a fax Communication JG 2021/10/28
IPad project sets This page will help you determine if you need a set of iPads for class projects. Classroom Technology and Systems DIS 2021/10/28
IPad, iPhone, iOS Devices RCS Software and Services DIS 2021/10/28
Improve my home office situation inexpensive items to improve your home work situation Classroom Technology and Systems‏‎‏‎ JK 2021/10/28
Install RCS-provided software on my Windows PC? Follow these directions to request software for your Windows machine. RCS Software and Services RS 2021/10/28
JRJSC Conference Room AV Instruction Guide This page will help you use the AV in the John R Johnson Student Center Conference Room (the Egg). Classroom Technology and Systems DIS 2021/10/28
Link (or "Merge") multiple sections of the same Course in Schoology? Schoology is our Learning Management System. This should get you started on the path to Schoology mastery. Classroom Technology and Systems MR 2021/11/17
List of Main Riverdale Google Groups List of Main Riverdale Google Groups. Calendars and Scheduling Google JG 2021/10/28
Live Annotate From My iPad to My Mac? With Continuity Sketch and Continuity Markup, you can use your iPad, iPhone, or iPod touch to easily insert sketches into your Mac documents, or perform live mark up of PDFs and images on your Mac. Classroom Technology and Systems‏‎ MR 2021/10/28
Logon to Zoom (for students) Logon to Zoom Zoom JG 2021/10/28
Manage Parent Teacher Conferences over Zoom? This article is for Administrative assistants scheduling Parent Teacher Conferences. Classroom Technology and Systems‏‎ MR 2021/10/28
Master remote learning? An overview of procedures for working remotely during extended school closure. Classroom Technology and Systems Remote Learning PS 2021/10/29
MiCollab Quick Guide How to use the MiCollab Phone App. Phones Communication JG 2021/10/28
Mitel 6930 Quick Guide Mitel 6930 Quick Guide Phones Communication JG 2021/10/28
New Okta End User Dashboard How to use the New Okta End User Dashboard. RCS Software and Services JG 2021/10/28
Organize My Google Drive Is it taking you way too long to find something on Google Drive? Then check out the infographic below to tackle the world of Google Drive Organization and File Naming. RCS Software and Services Classroom Technology and Systems‏‎ PS 2021/10/29
PA Paging System How to use the PA system. Communication Communication JG 2021/10/28
Participate in the Employee Laptop Program? This program exists to encourage and empower creative education and more flexible computing. RCS Software and Services MR 2021/10/28
Perform a Tune-up on my Mac Show some love to your Mac by giving it a tune-up OR visit the help desk and we’re happy to help you out! Google RS 2021/10/28
Phonak Audio Systems RCS Software and Services Classroom Technology and Systems‏‎ DIS 2021/10/28
Place a lunch order for my Lower School child How to register and submit your child's weekly lunch order Classroom Technology and Systems Remote Learning JM 2021/10/28
Post on blogs.riverdale.edu? blogs.riverdale.edu is the official blogging site for Riverdale Country School. It is a WordPress blog. RCS Software and Services MR 2021/10/28
Print at Riverdale How to Print at Riverdale RCS Software and Services KS 2021/10/28
Project in the classroom/theater? How to connect your device to RCS projectors and displays. RCS Software and Services DIS 2021/10/28
Raise/lower the sound when I connect to the projector? This page will help you adjust the volume (and troubleshoot sound issues) while connected to a projector. Classroom Technology and Systems DIS 2021/10/28
Record my Screen? A screencast is a digital recording of computer screen output, also known as a video screen capture, often containing audio narration. Classroom Technology and Systems MR 2021/11/17
Remove RCS management tools from a device instructions to prep devices for personal use Classroom Technology and Systems JM 2021/10/28
Replacing a Chromebook Stylus and/or Charger Where to purchase replacements Classroom Technology and Systems Chromebooks DJS 2021/10/28
Reserve a room or resource in Google Calendar How to reserve a room or resource (including a laptop or iPad cart) in Google Calendar. Calendars and Scheduling JG 2021/10/28
Resolve Self Service Notifications This is a Mac-only process, for RCS employee laptops. RCS Software and Services JM 2021/10/28
Restore Google data? If your Google user data is deleted or corrupted, you can restore it immediately. RCS Software and Services JG 2021/10/28
Schedule Parent-Teacher Conferences with Zoom Video Conferencing? This article is for Administrative assistants scheduling Parent Teacher Conferences. Classroom Technology and Systems‏‎ MR 2021/10/28
Science AV room Instruction Guide This page will help you use the AV Equipment in the Weinstein Science Building AV room. Classroom Technology and Systems DIS 2021/10/28
Secure and prevent a catastrophe with my laptop, ChromeBook, and phone? How to prevent harm to your devices. Classroom Technology and Systems MR 2021/11/17
Send a broadcast message using School Messenger? The School Messenger System allows school administrators to communicate announcements to members of the RCS community through an automated voice messaging system. Communication JG 2021/10/28
Send an Email on behalf of a Google Group (to reflect the group's email address.) Learn how to send as a Google Group reflecting the groups email address. Google Communication JG 2021/10/28
Set a Good Passphrase? Tips and requirements for coming up with your RCS Passphrase. Classroom Technology and Systems MR 2021/10/28
Set up Saavas EasyBridge? Saavas EasyBridge provides user management and roster synchronization tools to Riverdale in order to simplify access to Pearson products and content. RCS Software and Services VV 2021/10/28
Set up a Chromebook Some getting started tips on Chromebooks. Classroom Technology and Systems Chromebooks PS 2021/11/17
Set up for Hybrid Learning Information on the new technology introduced to classrooms on the Hill campus Classroom Technology and Systems PS 2021/10/29
Set up my RCS issued technology? The information here will guide you through the process of setting up your RCS issued devices. RCS Software and Services JM 2021/10/28
Setting / Changing Your RCS Passphrase Tips and requirements for coming up with your RCS Passphrase. RCS Software and Services RS 2021/11/03
Sign in to Adobe Creative Cloud Instructions on how to sign into Adobe Creative Cloud desktop app to install Adobe Creative Cloud products when assigned by the tech department. RCS Software and Services JM 2021/10/28
Start a Zoom meeting quickly, and invite participants? This article is for Administrative assistants, Admins, and Faculty. Classroom Technology and Systems‏‎ MR 2021/10/28
Stop the Sophos Endpoint Notification on Mac OS (Catalina)? How to stop continuing requests for Sophois Endpoint security permissions in System Preferences. RCS Software and Services MR 2021/10/28
Stop using Microsoft Office or upgrade to the latest version How to stop using Microsoft Office RCS Software and Services JK 2021/10/28
Submit Handwritten Work to Schoology This article will help you to submit handwritten work to a Schoology Assignment using your iPhone or Android Phone. This is particularly useful for Math, Science, and Visual Arts. Classroom Technology and Systems‏‎ MR 2021/11/17
Submit a COVID test result, COVID vaccination, flu vaccination, or Informed Consent forms Directions on how to submit your covid or flu test results via the Portal RCS Software and Services JD 2021/11/19
Submit a Check Request for pre-approved Technology purchases? Instructions on how to access the RCS "Check Request Form", how to complete the form, attach receipts, and submit for payment. Classroom Technology and Systems‏‎ MR 2021/10/28
Submit a Ticket Follow these directions to submit a ticket in our helpdesk system RCS Software and Services DJS 2021/10/28
Submit a technology purchase or upgrade request? Instructions on how to request new, upgraded, renewed technology hardware or services RCS Software and Services JK 2021/10/28
Submit an entry to STOPit Classroom Technology and Systems VV 2021/10/28
Submit student work through Seesaw Procedure for helping lower school students with remote learning Classroom Technology and Systems Remote Learning VV 2021/10/28
Submit student work via schoology Procedure for helping lower school student with remote learning Classroom Technology and Systems Remote Learning VV 2021/10/28
Take my data with me when I leave RCS? There is a lot of work done in Google Apps that graduating seniors, and staff leaving Riverdale, would like to "take with them". This article explains how you can accomplish this. RCS Software and Services JK 2021/10/28
Teach remotely at the lower school Procedure for teaching remotely at the lower school Classroom Technology and Systems VV 2021/10/28
Turn my iPad into a SMART Notebook remote control? Instructions on how to control SMART Notebook on your laptop from your iPad. Classroom Technology and Systems‏‎ MR 2021/10/28
Turn off email notifications from Google Groups? Reduce or Stop Google Group Email From Invading Your Inbox. RCS Software and Services MR 2021/10/29
Understand the user account lifecycle Hiring a new employee? Go to the section of this document that corresponds with his/her start date. Wondering about a new/visiting/exchange student? Those details are here as well. RCS Software and Services RS 2021/10/28
Uninstall from Self Service This is a Mac-only process, for RCS employee laptops and laptops owned by current 9th and 10th graders for enrolling into Self Service system for installing RCS owned software and printers. RCS Software and Services JM 2021/10/28
Update my voicemail greetings? How to setup and access your voicemail. RCS Software and Services Communication JG 2021/10/28
Use AV Equipment in Arts and Drama Classrooms Classroom Technology and Systems DIS 2021/10/28
Use DigiExam? DigiExam is a browser-based exam tool which allows teachers to create and distribute an exam, and allows students to take the exam securely on their own device without that student having access to tools and web content which the teacher wishes to prohibit. Classroom Technology and Systems‏‎ MR 2021/10/28
Use GoGuardian Parent The information here will guide you through the process of setting up GoGuardian Parent on your mobile devce RCS Software and Services JM 2021/11/02
Use Google Calendar Appointment Slots + Google Meet for Remote 1:1 Meetings with Students How to create a bookable appointment calendar with video conferencing. RCS Software and Services MR 2021/10/28
Use Google Drive File Stream (GDFS) Google File Stream Google Classroom Technology and Systems‏‎ JG 2021/10/28
Use Google Hangouts Meet for Remote Learning? An overview of procedures for working remotely during extended school closure. Classroom Technology and Systems PS 2021/10/29
Use RCS Google Groups? Use RCS Google Groups Communication Google JG 2021/10/28
Use RCS Shoebox? This page is for Riverdale-specific information about the setup and use of Shoebox for archiving documents, images, and videos. RCS Software and Services DIS 2021/10/28
Use Ruvna as an Admin Ruvna replaces your paper and clipboard rosters during times of crisis. This article takes you through login and use. RCS Software and Services Communication JG 2021/10/28
Use Ruvna in an emergency Ruvna replaces your paper and clipboard rosters during times of crisis. This article takes you through login and use. RCS Software and Services Communication JG 2021/10/28
Use Schoology Schoology is our Learning Management System. This should get you started on the path to Schoology mastery. Classroom Technology and Systems MR 2021/11/17
Use Schoology's HTML5 recorder? An overview of procedures for working remotely during extended school closure. Classroom Technology and Systems Remote Learning MR 2021/10/29
Use Schoology/Logging In Schoology is our Learning Management System. This should get you started on the path to Schoology mastery. Classroom Technology and Systems‏‎ MR 2021/10/28
Use Sophos to protect a computer Sophos Endpoint Protection makes it simple to secure your Windows, Mac and Linux systems against malware and other endpoint threats. RCS Software and Services RS 2021/10/28
Use Video Conferencing for Remote Learning? How to use Google Meet Google Communication JG 2021/10/28
Use Zoom Video Conferencing for Remote Learning? Zoom is a remote conferencing program similar to Google Hangouts Meet. It provides a remote learning service that provides audio, video, content sharing, annotation, video clip sharing, breakout rooms, polling, recording and more. Classroom Technology and Systems‏‎ MR 2021/10/28
Use a Chromebook effectively Some getting started tips on Chromebooks. Classroom Technology and Systems‏‎ Chromebooks PS 2021/10/29
Use a Mac a Riverdale This page summarizes how to use a managed Mac at Riverdale Country School. RCS Software and Services JM 2021/10/28
Use an Apple TV Apple TVs are deployed in some classrooms on both campuses. They allow for wireless projection from your Mac Laptop, iPad, and iPhone. RCS Software and Services JM 2021/10/28
Use myRiverdale (aka Okta)? Provides secure identity management and single sign-on to many RCS applications and services. RCS Software and Services JG 2021/10/28
Use remote learning procedures (for faculty) An overview of procedures for working remotely during extended school closure. Classroom Technology and Systems Remote Learning MR 2021/11/17
Use remote learning procedures (for students) An overview of procedures for working remotely during extended school closure. Classroom Technology and Systems MR 2021/11/17
Use student "Exam Accounts" Using Exam accounts to restrict student web and app access during exams. Classroom Technology and Systems‏‎ MR 2021/10/28
Use the Google Drive Assignments App in Schoology? Schoology is our Learning Management System. This should get you started on the path to Schoology mastery. Classroom Technology and Systems‏‎ MR 2021/11/17
Use the Hill MPR A/V System? The Hill Multi Purpose Rooms are primarily used as a single meeting space with two projectors and screens displaying a single presentation source connected to one of three possible input panels on the West, Center and East locations; or through Apple TV. RCS Software and Services DIS 2021/10/28
Use the Hill MS Testing or US Major Student Deadlines Calendar The Testing and Major Student Deadlines Calendars are our list of all major assessments for Hill students. We use them to help balance our students' major commitments. Calendars and Scheduling JG 2021/10/28
Use the Hill Writing Center appointments calendar This calendar allows you to book an appointment in the Writing Center. Calendars and Scheduling JG 2021/10/28
Use the Hill and River Visitor Calendars When a visitor is scheduled to arrive on the Hill or River campus someone(the person arranging this meeting) needs to put it in the correct calendar. Calendars and Scheduling JG 2021/10/28
Use the Lindy Large Format Printer? How to print posters and large format photos RCS Software and Services MR 2021/10/28
Use the Room Wizards outside conference rooms? RoomWizard is a web-based meeting room scheduling system that allows you to book rooms and meeting spaces. Calendars and Scheduling‏ JG 2021/10/28
Use the blue Snowball microphone A short description with instructions about the Blue Snowball microphone and its incredible usefulness Classroom Technology and Systems DIS 2021/11/17
View Lower School lunch orders via Nutrislice This page describes how to digitally view your Homebase cohort's lunch orders. Classroom Technology and Systems JM 2021/10/28
Yet Another Mail Merge Instructions How to use Yet Another Mail Merge in Google sheets RCS Software and Services JG 2021/10/28

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