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Riverdale-related technology how-tos and common answers for students, parents, and employees.  
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[[Edit Guide|JK and SDC's Edit Guide]]
Try searching our documentation using the Search box at the top of the howdoi page. Still can't find the information you need? You can always submit a ticket, dial x50 from a campus phone, or find a member of the Tech Team. We are here to help!


== All Articles ==
===Learning Resources===


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== Getting started ==
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Latest revision as of 22:21, 27 September 2023


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Try searching our documentation using the Search box at the top of the howdoi page. Still can't find the information you need? You can always submit a ticket, dial x50 from a campus phone, or find a member of the Tech Team. We are here to help!

Learning Resources

Article Summary
Access Adobe Creative Cloud Access Adobe Creative Cloud apps on your RCS devices
Access Adobe Express With Adobe Express you can make quick graphics, slides, and videos
Access Canva Make posters, presentations, and more for your classes
Access Class Schedules in Google Calendar See your class schedule in Google Calendar
Access DigiExam DigiExam is a browser-based secure exam too which allows teachers to create and distribute an assessment
Access GeoGebra GeoGebra is a gree online tools for graphing, geometry, regression, and probability
Access Library Resources Find and use Riverdale library resources
Access Lucidchart and Lucidspark Create flowcharts and digital collaboration spaces
Access NoodleTools NoodleTools is citation management software for research projects
Access Offline Google Drive Files Choose what files you would like to access offline from Google Drive
Access Padlet Collaborative discussion boards for your classes
Access Riverdale Newspaper Subscriptions Access the NYTimes and WSJ for your work at Riverdale
Access Schoology Schoology is our LMS, use this article to learn about settings, configurations, and more
Access Sora Library Resources Access Sora Riverdale and Hudson Valley library resources
Access Sphero App on Chromebooks Install and access the Sphero app to control Sphero robots
Access WeVideo WeVideo allows you to record, edit, make, and share videos for class or projects
Access and Use Google Meet Google Meet is video conferencing software used at the Hill and River campuses
Access myRiverdale Access many of our RCS applications with a single log-on
Capture Leica Microscope Photos Leica DM500 microscope allows you to capture photos and stream microscope slide content
Capture and Record Screen Content How to capture and record screen content on multiple device platforms.
Create Tech Support Tickets Create and submit tech support tickets for requests, questions, and more
Fix Google Drive Issues in Schoology Fix Google Drive Issues in Schoology
Follow Riverdale Country School's Acceptable Use Policy (AUP) Follow Riverdale Country School's AUP
Get Riverdale Tech Help Get tech help at school
Join Class Meeting Links Join recurring class meeting links from Google Calendar or Veracross
Live Annotate From My iPad to My Mac? With Continuity Sketch and Continuity Markup, you can use your iPad, iPhone, or iPod touch to easily insert sketches into your Mac documents, or perform live mark up of PDFs and images on your Mac.
Print Using Lindy Large Format Printer How to print posters and large format photos
Print at Riverdale Print at Riverdale from your devices
Replace Chromebook Accessories Order replacement chargers and styluses for your Chromebook
Request Access to Blocked Websites Request access to blocked websites (GoGuardian and Fortinet)
Restore Google Data How to recover deleted or corrupted files on Google Drive
Set Up a Chromebook Some tips to get started with your RCS Chromebook
Set up Savvas EasyBridge? Savvas EasyBridge provides user management and roster synchronization tools to Riverdale in order to simplify access to Pearson products and content.
Submit Student Work in Seesaw Procedure for helping lower school students with remote learning
Use 3D Printers at RCS Use 3D Printers at RCS for your teaching and classes
Use Laptop Carts and Classroom Macs Using managed MacOS devices at Riverdale Country School

Instructional Resources

Article Summary
Access Academic Testing Calendars The Testing and Major Student Deadlines Calendars are our list of all major assessments for Hill students
Access Adobe Creative Cloud Access Adobe Creative Cloud apps on your RCS devices
Access Adobe Express With Adobe Express you can make quick graphics, slides, and videos
Access Blooket Engaging games and quizzes for your class
Access Canva Make posters, presentations, and more for your classes
Access Class Schedules in Google Calendar See your class schedule in Google Calendar
Access DigiExam DigiExam is a browser-based secure exam too which allows teachers to create and distribute an assessment
Access Dyknow Curate online classroom experiences for MS students
Access Existing Schoology Courses Get access to another teacher's Schoology course
Access Flip Facilitate engaging online discussions for your classes
Access GeoGebra GeoGebra is a gree online tools for graphing, geometry, regression, and probability
Access Library Resources Find and use Riverdale library resources
Access Lucidchart and Lucidspark Create flowcharts and digital collaboration spaces
Access Nearpod Make interactive and engaging presentations for your classes
Access NoodleTools NoodleTools is citation management software for research projects
Access Offline Google Drive Files Choose what files you would like to access offline from Google Drive
Access Padlet Collaborative discussion boards for your classes
Access Pear Deck with Google Slides Pear Deck makes your Google Slides interactive to use in the classroom
Access Riverdale Newspaper Subscriptions Access the NYTimes and WSJ for your work at Riverdale
Access SMART Notebook Request, install, and activate SMART Notebook
Access SMART Notebook on iPadOS Instructions on how to use SMART Notebook on your iPad
Access Schoology Schoology is our LMS, use this article to learn about settings, configurations, and more
Access Sora Library Resources Access Sora Riverdale and Hudson Valley library resources
Access Swank and Kanopy Stream films in class using Swank and Kanopy
Access Turnitin Draft Coach Run originality reports on Google Docs
Access WeVideo WeVideo allows you to record, edit, make, and share videos for class or projects
Access and Use Google Meet Google Meet is video conferencing software used at the Hill and River campuses
Access myRiverdale Access many of our RCS applications with a single log-on
Add Google Meet Video Conferencing to every occurance of a class in Google Calendar? Create a link in your Google Calendar Course events, for students and faculty to join using Google Meet Video Conferencing.
Add Recurring Meeting Links to Veracross How to create recurring meeting links and add them to Veracross classes
Adjust Audio Levels on Projectors Raise or lower the volume when using an RCS projector
Capture Leica Microscope Photos Leica DM500 microscope allows you to capture photos and stream microscope slide content
Capture and Record Screen Content How to capture and record screen content on multiple device platforms.
Copy and Restore Past Schoology Courses Copy and use past Schoology resources
Create Google Appointment Calendars Google appointment calendars can facilitate scheduling meetings with community members on and off campus
Create Google Doc Assignments in Schoology Quickly create Google Doc assignment templates for your students to use in Schoology
Create Tech Support Tickets Create and submit tech support tickets for requests, questions, and more
Create a Schoology Turnitin Assignment Setup a Schoology assignment that will run originality reports
Enter Interim Student Reports How to enter interim student updates on Veracross
Enter Lower School Comments Enter lower school student comments in Veracross
Enter Student Attendance Enter class attendance on Veracross
Enter Student Updates Enter student updates in Veracross
Fix Google Drive Issues in Schoology Fix Google Drive Issues in Schoology
Follow Riverdale Country School's Acceptable Use Policy (AUP) Follow Riverdale Country School's AUP
Get Riverdale Tech Help Get tech help at school
Join Class Meeting Links Join recurring class meeting links from Google Calendar or Veracross
Link Multiple Class Sections in Schoology Handle multiple sections of the same class easier by linking them in Schoology
Live Annotate From My iPad to My Mac? With Continuity Sketch and Continuity Markup, you can use your iPad, iPhone, or iPod touch to easily insert sketches into your Mac documents, or perform live mark up of PDFs and images on your Mac.
Manage Remote Parent-Teacher Conferences (MS/US) How to use Google Meet for Riverdale Parent-Teacher conferences
Print Using Lindy Large Format Printer How to print posters and large format photos
Print at Riverdale Print at Riverdale from your devices
Project in Art and Theatre Classrooms How to use the AV setup in arts and drama classrooms on the hill campus
Project in RCS Classrooms Connect your device to RCS projectors and displays
Project in Science AV Room Use the AV equipment in the science building AV room
Project in the Hill Campus MPR Read below for information on using the AV system in the Hill MPR
Project with AirPlay (Apple TV) AirPlay allows you to wirelessly project you MacOS or iOS devices in RCS academic spaces
Request Access to Blocked Websites Request access to blocked websites (GoGuardian and Fortinet)
Request Pro Accounts for Kahoot and Quizlet Request an account upgrade for more features
Restore Google Data How to recover deleted or corrupted files on Google Drive
Set up Savvas EasyBridge? Savvas EasyBridge provides user management and roster synchronization tools to Riverdale in order to simplify access to Pearson products and content.
Submit Student Work in Seesaw Procedure for helping lower school students with remote learning
Submit Technology Check Requests Submit check requests for pre-approved school technology and services
Submit Technology Purchase and Upgrade Requests Instructions on how to request new, upgraded, renewed technology hardware or services
Use 3D Printers at RCS Use 3D Printers at RCS for your teaching and classes
Use Exam Accounts Using Exam accounts to restrict student web and app access during exams.
Use In-Class Microphones How to use and setup in-class microphones for remote teaching
Use Laptop Carts and Classroom Macs Using managed MacOS devices at Riverdale Country School
Use Phonak Classroom Speakers Quick guide to using Phonak speakers in the classroom for speaker amplification

Community Resources

Article Summary
Access Academic Testing Calendars The Testing and Major Student Deadlines Calendars are our list of all major assessments for Hill students
Access GoGuardian Parent A guide for accessing and setting up GoGuardian Parent on your mobile device
Access JotForm Access and use JotForm for sending and collecting different forms
Access Library Resources Find and use Riverdale library resources
Access MS and US Advisor Reports Accessing MS/US Advisor Report Cards
Access MacOS Resources in Self Service Add printers, apps, and more on RCS managed employee Apple MacOS computers
Access MiCollab Quick start guide for MiCollab, the campus phone system
Access Microsoft Office 365 Request access to Microsoft Office 365 for your RCS devices
Access Offline Google Drive Files Choose what files you would like to access offline from Google Drive
Access RCS Hill and River Visitor Calendars When a visitor is scheduled to arrive on the Hill or River campus someone(the person arranging this meeting) needs to put it in the correct calendar.
Access Riverdale Newspaper Subscriptions Access the NYTimes and WSJ for your work at Riverdale
Access Ruvna for Emergencies (Admins) Ruvna is used for attendance during fire drills, school emergencies, and other times of crisis
Access Ruvna for Emergencies (Employees) Ruvna is used during drills, emergencies, and other times of crisis at school
Access Sora Library Resources Access Sora Riverdale and Hudson Valley library resources
Access and Add Riverdale Calendars Access and Add Riverdale Calendars
Access and Use Google Meet Google Meet is video conferencing software used at the Hill and River campuses
Access myRiverdale Access many of our RCS applications with a single log-on
Access the Riverdale Handbook Instructions for families to access the handbook
Add Google Meet Video Conferencing to every occurance of a class in Google Calendar? Create a link in your Google Calendar Course events, for students and faculty to join using Google Meet Video Conferencing.
Add Recurring Meeting Links to Veracross How to create recurring meeting links and add them to Veracross classes
Adjust Audio Levels on Projectors Raise or lower the volume when using an RCS projector
Apple and Windows Device Security Recommendations Recommendations for Apple and Windows devices at Riverdale
Avoid Phishing Attacks Identify, avoid and prevent phishing attacks
Capture and Record Screen Content How to capture and record screen content on multiple device platforms.
Care for LS Device Tips on troubleshooting and caring for your child's LS issued device
Check my attendance record Students can check their attendance record in Veracross
Connect My Device to WiFi Connect your device to WiFi on campus
Create Google Appointment Calendars Google appointment calendars can facilitate scheduling meetings with community members on and off campus
Create Mail Merge Learn about mail merge tools commonly used at Riverdale
Create Tech Support Tickets Create and submit tech support tickets for requests, questions, and more
Create a Strong Passphrase How to create a strong and secure passphrase
Email LS Parents in Veracross How to email LS parents via Veracross
Enable Zoom Screen Sharing on MacOS Allow screen sharing on Zoom for your MacOS device
Enable/disable call forwarding on my phone How to enable/disable call forward on my phone
Export Files, Folders and Data from RCS Accounts For students and employees leaving Riverdale, make sure you take the data you need with you!
Find a Lost or Stolen Device Instructions on what to do if you lose your device
Follow Riverdale Country School's Acceptable Use Policy (AUP) Follow Riverdale Country School's AUP
Get Riverdale Tech Help Get tech help at school
Get Started with Tech at RCS (Employees) Guide to get started with tech as a RCS Employee
Get Started with Tech at RCS (LS Students) Guide to get started with tech as a RCS LS student
Get Started with Tech at RCS (MS Students) Guide to get started with tech as a RCS MS student
Get Started with Tech at RCS (US Students) Guide to get started with tech as a RCS US student
Get a list of Riverdale Google Calendars Access Riverdale Google Calendars
Get a loaner computer? Get a loaner computer
Install Sophos Antivirus Software Sophos Endpoint Protection secures your RCS owned laptop (Windows or MacOS)
Learn About Riverdale Google Groups Find a list of the main RCS Google Groups here
Live Annotate From My iPad to My Mac? With Continuity Sketch and Continuity Markup, you can use your iPad, iPhone, or iPod touch to easily insert sketches into your Mac documents, or perform live mark up of PDFs and images on your Mac.
Manage Emails from Google Groups Reduce or stop Google group emails from invading your inbox
Manage Google Groups Create, manage, and moderate Google Groups
Manage MyKidsSpending Accounts Add funds to student accounts to reload your balance
Manage Remote Parent-Teacher Conferences (MS/US) How to use Google Meet for Riverdale Parent-Teacher conferences
Open Local Office Files in Google Chrome Access many of our RCS applications with a single log-on
Participate in the Employee Laptop Program Information regarding the laptop program for employees
Prepare Apple Device for Return A quick guide for erasing and resetting your device for return
Print Using Lindy Large Format Printer How to print posters and large format photos
Print at Riverdale Print at Riverdale from your devices
Project in Art and Theatre Classrooms How to use the AV setup in arts and drama classrooms on the hill campus
Project in RCS Classrooms Connect your device to RCS projectors and displays
Project in Science AV Room Use the AV equipment in the science building AV room
Project in the Hill Campus MPR Read below for information on using the AV system in the Hill MPR
Project with AirPlay (Apple TV) AirPlay allows you to wirelessly project you MacOS or iOS devices in RCS academic spaces
Remove RCS Device Management Tools How to prepare your computer for personal use
Remove RCS Management Software (Apple Devices) Remove Self Service management software from RCS owned devices
Report Student Absences or Transportation Changes How to report an absence or transportation changes using the Parent Portal
Request Access to Blocked Websites Request access to blocked websites (GoGuardian and Fortinet)
Reserve Meeting Spaces in Google Calendar Reserve rooms or resources using your RCS Google Calendar
Resolve Printing Errors on MacOS Resolve printing errors and issues on MacOS
Resolve Self Service Notifications Get rid of Self Service notifications and warnings on your MacOS device
Restore Google Data How to recover deleted or corrupted files on Google Drive
Review and update my employee information Employees can review and update their information
Schedule Delegate Video Calls Schedule video calls in Google Meet and Zoom for other people
Schedule Recurring Meetings in Google Calendar Schedule recurring meetings for the 8-day RCS calendar
Send Email on behalf of a Google Group Send Email on behalf of a Google Group
Send a Fax with HelloFax Send a fax using one of our RCS tools, HelloFax
Set Up RCS Apple Devices This article will help you set up your RCS Apple laptop or tablet
Set Up a Chromebook Some tips to get started with your RCS Chromebook
Set up Savvas EasyBridge? Savvas EasyBridge provides user management and roster synchronization tools to Riverdale in order to simplify access to Pearson products and content.
Setup Multi-Factor Authentication (MFA) at RCS Setup multi-factor authentication for your RCS account
Submit Student Forms (Medical, Trip, Interval) Directions on submitting student forms using the Parent Portal
Submit Student Work in Seesaw Procedure for helping lower school students with remote learning
Submit Technology Check Requests Submit check requests for pre-approved school technology and services
Submit Technology Purchase and Upgrade Requests Instructions on how to request new, upgraded, renewed technology hardware or services
Tune-up a MacOS Device Refresh your MacOS device and help it run better
Understand Account Lifecycles Learn about the steps we take to create accounts for new employees
Update Google Account Photo How to update your Google
Update Your RCS Passphrase Find information about setting or changing your RCS passphrase here
Update my voicemail greetings? How to enable/disable call forward on my phone
Use AV in the JRJSC Conference Room (The Egg) Read this article for information about the AV setup in the JRJSC conference room (the Egg)
Use Autocrat with Google Sheets Use Autocrat to generate documents, PDFs, and emails with spreadsheets
Use Exam Accounts Using Exam accounts to restrict student web and app access during exams.
Use In-Class Microphones How to use and setup in-class microphones for remote teaching
Use Mitel 6930 Office Phone Quick guide for using the Mitel 6930 Office Phone
Use Riverdale Google Groups Use RCS Google Groups
Veracross Parent Portal FAQ Frequently asked questions about the Veracross Parent Portal

Family Resources

Article Summary
Access GoGuardian Parent A guide for accessing and setting up GoGuardian Parent on your mobile device
Access MS and US Advisor Reports Accessing MS/US Advisor Report Cards
Access the Riverdale Handbook Instructions for families to access the handbook
Care for LS Device Tips on troubleshooting and caring for your child's LS issued device
Check my attendance record Students can check their attendance record in Veracross
Follow Riverdale Country School's Acceptable Use Policy (AUP) Follow Riverdale Country School's AUP
Get Riverdale Tech Help Get tech help at school
Get Started with Tech at RCS (LS Students) Guide to get started with tech as a RCS LS student
Get Started with Tech at RCS (MS Students) Guide to get started with tech as a RCS MS student
Get Started with Tech at RCS (US Students) Guide to get started with tech as a RCS US student
Manage MyKidsSpending Accounts Add funds to student accounts to reload your balance
Report Student Absences or Transportation Changes How to report an absence or transportation changes using the Parent Portal
Setup Multi-Factor Authentication (MFA) at RCS Setup multi-factor authentication for your RCS account
Submit Student Forms (Medical, Trip, Interval) Directions on submitting student forms using the Parent Portal
Tune-up a MacOS Device Refresh your MacOS device and help it run better
Update Your RCS Passphrase Find information about setting or changing your RCS passphrase here
Veracross Parent Portal FAQ Frequently asked questions about the Veracross Parent Portal