Get Started with Tech at RCS (US Students): Difference between revisions

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{{abox
{{AboxNew
| name         = Get started with tech at RCS? (for US students)
| name = Get Started with Tech at RCS (US Students)
| summary      = The information here will guide you through the process of setting up your RCS Account and your laptop.
| learning =  
| for_employees =  
| instruction =  
| for_students  = Y
| community = x
| for_parents  = Y
| summ = Guide to get started with tech as a RCS US student
| cat1          = RCS Software and Services
| maintained = MR
| cat2          =
| year = 2023-2024
| maintained   = MR
| year         = 2021-2022
}}
}}
__TOC__
The information here will guide you through the process of setting up your RCS account and your laptop.  
The information here will guide you through the process of setting up your RCS account and your laptop.  
If you have any questions that are not answered here, please {{tsreq}}.
If you have any questions that are not answered here, please {{tsreq}}.


==BYOD program for Upper School students==
==BYOD program for Upper School students==
For the 2022-2023 school year, Upper School students are expected to have either a laptop computer or an iPad.
As of the 2023-2024 school year, Upper School students are expected to have either a laptop computer or an iPad.
{|
|'''Acceptable computers for US students include''':
*2020 or newer Apple Mac laptop
*2021 or newer Apple iPad (10” or larger) with keyboard (An iPad is a NEW option for 2022)
*2020 or newer Microsoft Surface Pro, Surface Book or Surface Laptop
*2020 or newer Dell XPS laptop or convertible
*2020 or newer Windows laptop that meets the specifications listed below


In addition to the requirements below, all devices should have
'''Acceptable computers for this program include:'''
*Wi-Fi AC, also known as WiFi 5 (or better - WiFi 6 is fairly standard now)
*built-in camera and microphone


The computer’s '''minimum requirements''' are:
* 2021 or newer Apple Mac laptop
* 2021 or newer Apple iPad (10” or larger) with keyboard
* 2021 or newer Microsoft Surface Pro, Surface Book or Surface Laptop
* 2021 or newer Dell XPS laptop or convertible
* 2021 or newer Windows laptop that meets the specifications listed below


[[File:22-23 Minimum Requirements.png|700 px]]
Minimum requirements


Useful upgrades in bold:
In addition to the selections below, all devices should have


[[File:Useful device upgrades 22-23.png|700 px]]
* WiFi 5, also known as WiFi AC (or better - WiFi 6 is standard now)
* built-in camera and microphone


{| class="wikitable"
|
|Screen/Model
|CPU
|RAM
|Storage
|Other
|-
|Mac
|13”
|M1
|8GB
|256GB
|USB-C
|-
|Windows
|13”
|i5
|8GB
|256GB
|USB-C
|-
|iPad
|10.2” iPad (9th gen)
|–
|–
|128GB
|Keyboard (not bluetooth)
|}
'''Useful upgrades in bold below'''
{| class="wikitable"
|
|Screen/Model
|CPU
|RAM
|Storage
|Other
|-
|Mac
|13”
|'''M2'''
|'''16GB'''
|256GB
|USB-C
|-
|Windows
|13”
|i5
|'''16GB'''
|256GB
|USB-C
|-
|iPad
|'''iPad (10th gen)'''


|-
'''iPad Air (5th gen)'''
|In addition, '''we recommend''' all of the following:
 
*2 or 3 year insurance coverage ([https://www.squaretrade.com/ SquareTrade] is a good option for this)
'''11” iPad Pro (4th gen)'''
*3 year extended warranty (AppleCare covers this)
|–
*a protective case, sleeve, or backpack
|
*a label on the laptop with your student’s name and phone number
|'''256GB'''
|'''Apple Keyboard'''
 
'''Apple Pencil'''
|}
In addition, we recommend all of the following:


* 2 or 3 year insurance coverage ([https://www.squaretrade.com/all-plans/ SquareTrade] is an option)
* 3 year extended warranty with accidental damage coverage (AppleCare+ covers this)
* a protective case, sleeve, or backpack
* a label on the iPad/laptop with your student’s name and phone number


'''We do not recommend Chromebooks for Upper School students at this time.'''
'''We do not recommend or permit Chromebooks for Upper School students at this time.'''


If your child already has a laptop, and you’re not sure whether it’s adequate for this program, please ask your child to e-mail its specifications to Jonathan King at jking@riverdale.edu. He will be glad to answer your questions.
If your child already has a laptop or iPad, and you’re not sure whether it’s adequate for this program, please ask your child to e-mail its specifications to Jonathan King and he will be glad to answer your questions.


==RCS Account Setup==
==RCS Account Setup==
Line 78: Line 138:


==Okta Plug-In Installation==
==Okta Plug-In Installation==
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account.
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account on [https://my.riverdale.edu my.riverdale.edu].


:[[File:OKTA Banner.png|600 px]]<br clear="all">
:[[File:OKTA Banner.png|600 px]]<br clear="all">
 
Make sure you log in to [https://my.riverdale.edu my.riverdale.edu] before installing the plug-in. Once you are logged in, follow these steps when you see the message at the top of your window.
#The plug-in must be installed for the software to operate.
#The plug-in must be installed for the software to operate.
#Click on the part of the message that says "click here to install".
#Click on the part of the message that says '''''Install Plugin'''''.
#Start the installation and follow the onscreen instructions.
#Start the installation and follow the onscreen instructions.
#When the installation is complete, restart the browser.
#When the installation is complete, restart the browser.
Note: ''if you install the Okta plug-in and it still says '''Sign-in''' when you click on the browser extension, open [https://my.riverdale.edu my.riverdale.edu] in another browser tab, log in to the website with your Riverdale '''username''' and '''passphrase''', click on the extension in Chrome, and then click  '''Got it''' to start accessing your Riverdale applications.''


<!-- Commented out because we plan to discontinue this service for students in 22-23
==Self Service App (Mac Only)==
==Self Service App (Mac Only)==


Self Service is an App similar to the Mac App Store where you can install RCS Software and Printers with just the click of a button. One Stop Shop for RCS Software and Printer Installs. Click here for information on how to enroll in [[Enroll in Self Service|Self Service]].
Self Service is an App similar to the Mac App Store where you can install RCS Software and Printers with just the click of a button. One Stop Shop for RCS Software and Printer Installs. Click here for information on how to enroll in [[Enroll in Self Service|Self Service]].
NOTE: This is ONLY for Apple Devices. Not for Windows OS.
NOTE: This is ONLY for Apple Devices. Not for Windows OS.
 
-->


== RCS Technology Orientation ==
== RCS Technology Orientation ==
[https://learning.riverdale.edu/course/2522718361/materials Here is a link] to the New US Student Tech Orientation Schoology Course.  
[https://learning.riverdale.edu/course/6751702605/materials Here is a link] to the New US Student Tech Orientation Schoology Course.  
There will also be a live orientation on a yet to be determined date this Fall.
There will also be a live orientation at the Hill Campus on Tuesday, August 29th.


===Electronic Information Systems & Acceptable Use Policy===
===Electronic Information Systems & Acceptable Use Policy===
Line 109: Line 172:
*Call x50 from any campus phone.
*Call x50 from any campus phone.
*For more information about tech help, go [[Get help?|here]].
*For more information about tech help, go [[Get help?|here]].
*For more information about available software, go [[Enroll in Self Service|here]].
*For more information on remote tech support, go [[Get remote tech support|here]].
*For more information on remote tech support, go [[Get remote tech support|here]].
[[Category:Family Resources]]

Latest revision as of 09:03, 10 August 2023

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SummaryGuide to get started with tech as a RCS US student
AuthorMaintained by Matt Ringh
HelpGet help with this article
StatusUp-to-date for the 2023-2024 school year.


The information here will guide you through the process of setting up your RCS account and your laptop. If you have any questions that are not answered here, please submit a tech support request.

BYOD program for Upper School students

As of the 2023-2024 school year, Upper School students are expected to have either a laptop computer or an iPad.

Acceptable computers for this program include:

  • 2021 or newer Apple Mac laptop
  • 2021 or newer Apple iPad (10” or larger) with keyboard
  • 2021 or newer Microsoft Surface Pro, Surface Book or Surface Laptop
  • 2021 or newer Dell XPS laptop or convertible
  • 2021 or newer Windows laptop that meets the specifications listed below

Minimum requirements

In addition to the selections below, all devices should have

  • WiFi 5, also known as WiFi AC (or better - WiFi 6 is standard now)
  • built-in camera and microphone
Screen/Model CPU RAM Storage Other
Mac 13” M1 8GB 256GB USB-C
Windows 13” i5 8GB 256GB USB-C
iPad 10.2” iPad (9th gen) 128GB Keyboard (not bluetooth)

Useful upgrades in bold below

Screen/Model CPU RAM Storage Other
Mac 13” M2 16GB 256GB USB-C
Windows 13” i5 16GB 256GB USB-C
iPad iPad (10th gen)

iPad Air (5th gen)

11” iPad Pro (4th gen)

256GB Apple Keyboard

Apple Pencil

In addition, we recommend all of the following:

  • 2 or 3 year insurance coverage (SquareTrade is an option)
  • 3 year extended warranty with accidental damage coverage (AppleCare+ covers this)
  • a protective case, sleeve, or backpack
  • a label on the iPad/laptop with your student’s name and phone number

We do not recommend or permit Chromebooks for Upper School students at this time.

If your child already has a laptop or iPad, and you’re not sure whether it’s adequate for this program, please ask your child to e-mail its specifications to Jonathan King and he will be glad to answer your questions.

RCS Account Setup

The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.

Step 1: Login with your username and temporary passphrase

Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 

Step 2: Change your passphrase

After logging in you will be prompted to change your passphrase. We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in.

The passphrase must:

  • contain 12 or more characters (we recommend longer than the minimum length)
  • not contain your first name, last name or username
  • be different from a previous passphrase you've used at RCS
  • contain at least one lowercase letter, uppercase letter, digit

Step 3: Setup your account

Oktasetup.png

​ Follow the prompts to

  1. Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address".
  2. Add your mobile phone number if you want the option to reset your passphrase via text message.
  3. Choose a security question to answer if you forget your passphrase.
  4. Choose a security image.

When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process!

Okta Plug-In Installation

You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account on my.riverdale.edu.

OKTA Banner.png

Make sure you log in to my.riverdale.edu before installing the plug-in. Once you are logged in, follow these steps when you see the message at the top of your window.

  1. The plug-in must be installed for the software to operate.
  2. Click on the part of the message that says Install Plugin.
  3. Start the installation and follow the onscreen instructions.
  4. When the installation is complete, restart the browser.

Note: if you install the Okta plug-in and it still says Sign-in when you click on the browser extension, open my.riverdale.edu in another browser tab, log in to the website with your Riverdale username and passphrase, click on the extension in Chrome, and then click Got it to start accessing your Riverdale applications.


RCS Technology Orientation

Here is a link to the New US Student Tech Orientation Schoology Course. There will also be a live orientation at the Hill Campus on Tuesday, August 29th.

Electronic Information Systems & Acceptable Use Policy

Like all businesses and educational institutions, Riverdale Country School (the “School”) must monitor the use of the School’s information systems to ensure compliance with institutional policies, protect the security and maintain the efficiency of its systems, and discourage inappropriate use. All students, employees, and other authorized users (“Users”) must use the School's information technology resources (“IT Resources”) in ethical and acceptable ways to ensure that all members of the School community have access to reliable, robust IT Resources that are safe from unauthorized or malicious use. The entire Electronic Information Systems & Acceptable Use Policy document is available to read here.

Tech Support

Have a question about technology?  Try the following:

  • Submit a tech request to Web Help Desk at support.riverdale.edu.
  • Email us at support-ticket@riverdale.edu  
  • Call x50 from any campus phone.
  • For more information about tech help, go here.
  • For more information on remote tech support, go here.