Get Started with Tech at RCS (LS Students): Difference between revisions
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{{abox | {{abox | ||
| name = Get started with tech at RCS? (for LS students) | | name = Get started with tech at RCS? (for LS students) | ||
| summary = The information here will guide you through | | summary = The information here will guide you through getting started with your LS child's remote learning device. | ||
| for_employees = | | for_employees = | ||
| for_students = Y | | for_students = Y | ||
| for_parents = Y | | for_parents = Y | ||
| cat1 = RCS | | cat1 = RCS Software and Services | ||
| cat2 = | | cat2 = | ||
| maintained = | | maintained = SC | ||
| year = | | year = 2022-2023 | ||
}} | }} | ||
All Lower School students will be issued a device to keep at home in the event the school needs to go remote. Students will receive a technology orientation during the first weeks of school to ensure all students are able to access their accounts throughout the year. | |||
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu] | |||
=='''Pre-K - Grade 2'''== | |||
===Equipment=== | |||
==Pre-K | '''Pre-K to Grade 2''' students will be issued an iPad to be kept at home, with a charging block, charging cable and printed copy of their Clever Badge, which will allow them to access remote learning materials. Students will use a Clever badge, in conjunction with the Clever app to log in to their devices. All students in '''Grade 1 and Grade 2''' will have an additional device in a classroom iPad charging cart. | ||
=== | ===How to Login to Clever=== | ||
The Clever badge along with the Clever App will give your student access to all of the learning platforms they will use throughout the school year. This badge can be used by your child to logon to our systems without having to remember or type a username and passphrase. All students will be provided with a printed version of their Badge during device distribution. You can also scan a digital copy of the badge if you have one available, by holding your phone with the badge open, up to the camera on your iPad. | |||
The Clever badge along with the Clever App will give your student access to all of the learning platforms they will use throughout the school year. This | |||
If you need a replacement of your child's Clever badge please request one by emailing us at support-ticket@riverdale.edu. | If you need a replacement of your child's Clever badge please request one by emailing us at support-ticket@riverdale.edu. | ||
| Line 27: | Line 28: | ||
#'''Open Clever'''<br>Open the Clever app and sign in using your Clever Badge | #'''Open Clever'''<br>Open the Clever app and sign in using your Clever Badge | ||
#'''Logon'''<br>Hold your Badge to the camera. You can also scan the Badge by holding your phone - with the Badge open - up to the camera. We | #'''Logon'''<br>Hold your Badge to the camera. You can also scan the Badge by holding your phone - with the Badge open - up to the camera. We encourage families to keep their Clever app stored in a safe accessible location for student to use | ||
=='''Grades 3 - 5'''== | |||
===Equipment=== | |||
All '''3rd to 5th Grade''' Homebase classes will have a cart of Chromebooks stored in their classrooms, and students will be assigned a device at the beginning of the year. All 3rd to 5th Grade students will have an additional device sent home during the first weeks of school in the event we need to go remote. These students will also receive login credentials to access their devices during the first weeks of school. | |||
===How to Login - Google Credentials=== | |||
All 3rd to 5th grade students will use their Riverdale credentials to log in to their Chromebooks both at school and at home. Student logins consist of their first initial of their first name, their last name, and the graduation year @riverdale.edu. | |||
=='''Remote Learning Platforms'''== | |||
In the event we have a full school closure we have established a set of system to help our students join classes remotely. This [[Help_my_lower_school_child_with_remote_learning|detailed help article]] will provide you with instructions on how to assist your child if this were to be the case. | |||
=='''Tech Orientation'''== | |||
====='''PK - 2 Grade'''===== | |||
We highly recommend that families familiarize themselves with our [https://docs.google.com/presentation/d/1N0edlnoGXJAviR0EpH4CiuicjtXSpnC3P2csRBfJVo4/edit?usp=sharing tech orientation] in an effort to support their students in the event we were to go remote. | |||
=====3rd - 5th Grade===== | |||
Students have received a tech orientation on their devices and remote learning procedures in the event the Lower School has to go remote. Review [[Help my lower school child with remote learning|the detailed help article]] on logging into digital platforms. | |||
=='''Device Replacement and Repair Policy'''== | |||
If a device is lost, stolen or destroyed/damaged beyond repair while off-campus (including at home and during transit to/from school), the family will be responsible for the full replacement cost of: | |||
*$473 for an iPad | |||
*$430 for a Chromebook. | |||
We purchase accidental damage coverage and most broken screens and other minor issues will be covered under those policies. If the damage is beyond the scope of those policies we will at our discretion and best judgement ask families to pay for the repair or a device replacement. | |||
Families are responsible for replacing broken chargers with the equivalent OEM (Apple or Lenovo) product ([mailto:support-ticket@riverdale.edu contact us for details] if you find yourself in that situation). If there is a manufacturing defect or other non-user issue, we will investigate and determine the best course of action. | |||
=='''Care for your Lower School child's iPad or Chromebook'''== | |||
For more information about how to care and maintain your device working properly please review our [[Care for my lower school child's iPad or Chromebook?|detailed help article.]] | |||
=='''Web filtering & Content'''== | |||
For the safety and security of our students, all devices managed by Riverdale are closely monitored using GoGuardian software. Parents have access to this data by using GoGuardian Parent. For more information on how to set up an account with GoGuardian Parent, review our [[Use GoGuardian Parent|detailed help article]]. | |||
==FAQ== | |||
Have questions? We have answers! Review our [[Get answers to my Lower School parent's remote learning questions|How Do I article]] that provides additional insight regarding Remote learning. | |||
<!-- | |||
ALL INFO BELOW THIS WAS USED FROM MARCH 2020 - JUNE 2021 | ALL INFO BELOW THIS WAS USED FROM MARCH 2020 - JUNE 2021 | ||
Revision as of 16:28, 12 September 2022
 | The information here will guide you through getting started with your LS child's remote learning device. |
|---|---|
 | Intended for Students and Parents |
 | Categorized under RCS Software and Services |
| File:SC.jpg | Maintained by Sammy Castro |
 | Up-to-date for the 2022-2023 school year. |
All Lower School students will be issued a device to keep at home in the event the school needs to go remote. Students will receive a technology orientation during the first weeks of school to ensure all students are able to access their accounts throughout the year.
If you have any questions that are not answered here, please contact us at support-ticket@riverdale.edu
Pre-K - Grade 2
Equipment
Pre-K to Grade 2 students will be issued an iPad to be kept at home, with a charging block, charging cable and printed copy of their Clever Badge, which will allow them to access remote learning materials. Students will use a Clever badge, in conjunction with the Clever app to log in to their devices. All students in Grade 1 and Grade 2 will have an additional device in a classroom iPad charging cart.
How to Login to Clever
The Clever badge along with the Clever App will give your student access to all of the learning platforms they will use throughout the school year. This badge can be used by your child to logon to our systems without having to remember or type a username and passphrase. All students will be provided with a printed version of their Badge during device distribution. You can also scan a digital copy of the badge if you have one available, by holding your phone with the badge open, up to the camera on your iPad.
If you need a replacement of your child's Clever badge please request one by emailing us at support-ticket@riverdale.edu.
How to login
- Open Clever
Open the Clever app and sign in using your Clever Badge - Logon
Hold your Badge to the camera. You can also scan the Badge by holding your phone - with the Badge open - up to the camera. We encourage families to keep their Clever app stored in a safe accessible location for student to use
Grades 3 - 5
Equipment
All 3rd to 5th Grade Homebase classes will have a cart of Chromebooks stored in their classrooms, and students will be assigned a device at the beginning of the year. All 3rd to 5th Grade students will have an additional device sent home during the first weeks of school in the event we need to go remote. These students will also receive login credentials to access their devices during the first weeks of school.
How to Login - Google Credentials
All 3rd to 5th grade students will use their Riverdale credentials to log in to their Chromebooks both at school and at home. Student logins consist of their first initial of their first name, their last name, and the graduation year @riverdale.edu.
Remote Learning Platforms
In the event we have a full school closure we have established a set of system to help our students join classes remotely. This detailed help article will provide you with instructions on how to assist your child if this were to be the case.
Tech Orientation
PK - 2 Grade
We highly recommend that families familiarize themselves with our tech orientation in an effort to support their students in the event we were to go remote.
3rd - 5th Grade
Students have received a tech orientation on their devices and remote learning procedures in the event the Lower School has to go remote. Review the detailed help article on logging into digital platforms.
Device Replacement and Repair Policy
If a device is lost, stolen or destroyed/damaged beyond repair while off-campus (including at home and during transit to/from school), the family will be responsible for the full replacement cost of:
- $473 for an iPad
- $430 for a Chromebook.
We purchase accidental damage coverage and most broken screens and other minor issues will be covered under those policies. If the damage is beyond the scope of those policies we will at our discretion and best judgement ask families to pay for the repair or a device replacement.
Families are responsible for replacing broken chargers with the equivalent OEM (Apple or Lenovo) product (contact us for details if you find yourself in that situation). If there is a manufacturing defect or other non-user issue, we will investigate and determine the best course of action.
Care for your Lower School child's iPad or Chromebook
For more information about how to care and maintain your device working properly please review our detailed help article.
Web filtering & Content
For the safety and security of our students, all devices managed by Riverdale are closely monitored using GoGuardian software. Parents have access to this data by using GoGuardian Parent. For more information on how to set up an account with GoGuardian Parent, review our detailed help article.
FAQ
Have questions? We have answers! Review our How Do I article that provides additional insight regarding Remote learning.