Difference between revisions of "Get started with tech at RCS? (for LS students)"

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  | for_students  = Y
 
  | for_students  = Y
 
  | for_parents  = Y
 
  | for_parents  = Y
  | cat1          = RCS software and services
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  | cat1          = RCS Software and Services
 
  | cat2          =
 
  | cat2          =
  | maintained    = VI
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  | maintained    = VV
 
  | year          = 2021-2022
 
  | year          = 2021-2022
 
}}
 
}}
  
All First thru Fifth Grade students at the Lower School will have a device to use throughout the school day.  Students will receive a tech orientation during the first weeks of school to ensure they are able to access their accounts throughout the school year. If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu].
 
  
==Grades 1 - 2==
+
All Lower School students will be issued a device to keep at home in the event that a cohort, class or the school needs to quarantine.  Students in Grade 3, 4, and 5 will receive a technology orientation during the first weeks of school to ensure all students are able to access their accounts throughout the year. Families of students in Grade PK - 2 will receive a technology orientation to review in the event their child need to quarantine throughout the school year.
All 1st and 2nd Grade Homebase classes will have a cart of iPads stored in their classrooms, and students will be assigned a device at the beginning of the year.
 
  
===Clever Badge===
+
'''We ask that all RCS families submit a technology pledge upon receiving their devices.'''  You can find our technology pledge below, or [https://docs.google.com/forms/d/e/1FAIpQLScBhd6MzewM18gPl3O8ZRQp7R4VtJKeGEUdJeBFgKTQBuLS7Q/viewform?usp=sf_link by clicking here.]
The Clever badge along with the Clever App, will give your student access to all of the learning platforms needed for Remote Learning. This Badge can be used by your child to logon to our systems without having to remember or type a username and passphrase.  We strongly suggest you make a printed version of the Badge as your child will need it each time they access any learning platforms used for remote learning. If you don’t have a printer,
+
 
 +
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]
 +
=='''Pre-K - Grade 2'''==
 +
 
 +
===Equipment===
 +
'''Pre-K to Kindergarten''' students will be issued an iPad with a charging cable to keep at home in the event we need to transition to remote learning.  
  
*you could have a photo printing service make a 3x5 photo and mail it to you
+
'''1st and 2nd Grade''' classes will be issued an iPad with a charging cable.  While charging cables can stay at home, the iPad will travel to and from school on a daily basis. Pre-K to Grade 2 students will use a Clever badge, in conjunction with the Clever app to log in to their devices.
*you can scan the Badge by holding your phone - with the Badge open - up to the camera on your iPad/Chromebook
+
===How to Login to Clever===
 +
The Clever badge along with the Clever App will give your student access to all of the learning platforms they will use throughout the school year. This Badge can be used by your child to logon to our systems without having to remember or type a username and passphrase.  All students will be provided with a printed version of their Badge during device distribution. You can also scan a digital copy of the badge if you have one available, by holding your phone with the Badge open, up to the camera on your iPad/Chromebook.
  
You should have received your child's Clever badge via email from the Technology Department.  If you have not received, or need a replacement of your child's Clever badge please request one by emailing us at support-ticket@riverdale.edu.
+
If you need a replacement of your child's Clever badge please request one by emailing us at support-ticket@riverdale.edu.
  
===Written Instructions===
+
====How to login====
  
 
#'''Open Clever'''<br>Open the Clever app and sign in using your Clever Badge
 
#'''Open Clever'''<br>Open the Clever app and sign in using your Clever Badge
#'''Logon'''<br>Hold your Badge to the camera.  You can also scan the Badge by holding your phone - with the Badge open - up to the camera.  We strongly suggest you make a printed version of the Badge as your child will need it each time they access any learning platforms needed for remote learning.
+
#'''Logon'''<br>Hold your Badge to the camera.  You can also scan the Badge by holding your phone - with the Badge open - up to the camera.  We encourage families to keep their Clever app stored in a safe accessible location for student to use
#'''Select desired app'''<br>Once signed in, click the desired app.  You will be prompted to open the desired app
+
 
 +
=='''Grades 3 - 5'''==
 +
 
 +
===Equipment===
 +
All '''3rd to 5th Grade''' Homebase classes will have a cart of Chromebooks stored in their classrooms, and students will be assigned a device at the beginning of the year.  All 3rd to 5th Grade students will have an additional device sent home during the first weeks of school in the event they need to quarantine.  These students will also receive login credentials to access their devices during the first weeks of school. 
 +
 
 +
===How to Login - Google Credentials===
 +
All 3rd to 5th grade students will use their Riverdale credentials to log in to their Chromebooks both at school and at home. Student logins consist of their first initial of their first name, their last name, and the graduation year @Riverdale.edu. 
 +
 
 +
=='''Digital Learning Platforms'''==
 +
'''All students''' will have access to a variety of Digital Learning Platforms to use throughout the school year.  For detailed information on how to login to these platforms please review our  [[Access my LS child’s digital Learning Platforms#Early Learning|LS Digital Learning Platforms article]]
 +
=='''Use the device for Remote Learning'''==
 +
Please review our [[Help my lower school child with remote learning|help my lower school child with remote learning]] article for practical information about HOW your child will use their device for remote learning, and how you can support them.
 +
=='''Device Replacement and Repair Policy'''==
 +
If a device is lost, stolen or destroyed/damaged beyond repair while off-campus (including at home and during transit to/from school), the family will be responsible for the full replacement cost of:
  
==Grades 3 - 5==
+
*$473 for an iPad
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins. 
+
*$430 for a Chromebook.
  
===New Device Unboxing===
+
We purchase accidental damage coverage and most broken screens and other minor issues will be covered under those policies. If the damage is beyond the scope of those policies we will at our discretion and best judgement ask families to pay for the repair or a device replacement.
Welcome to your new Lenovo 500e Chromebook!  Watch this short video to learn more about your new device!<br>
 
[[File:Chromebook Unboxing V3.mp4]]
 
  
===New User Passphrase Setup===
+
Families are responsible for replacing broken chargers with the equivalent OEM (Apple or Lenovo) product ([mailto:support-ticket@riverdale.edu contact us for details] if you find yourself in that situation). If there is a manufacturing defect or other non-user issue, we will investigate and determine the best course of action.
'''Please complete these steps on a device OTHER than your child's Chromebook.'''
 
  
====Video Instructions====
+
=='''Care for your Lower School child's iPad or Chromebook'''==
[[File:LS New User PW Reset.mp4|thumb|alt=|none]]
+
For more information about how to care and maintain your device working properly please review our [[Care for my lower school child's iPad or Chromebook?|detailed help article.]]
 +
=='''Web filtering & Content'''==
 +
For the safety and security of our students, all devices managed by Riverdale are closely monitored using GoGuardian software.  Parents have access to this data by using GoGuardian Parent. For more information on how to set up an account with GoGuardian Parent, review our [[Use GoGuardian Parent|detailed help article]].
 +
=='''Technology Orientation'''==
  
====Written Instructions====
+
===Pre-K - 2===
On a device other than your child's Chromebook:
+
The following technology orientation has been compiled to assist you in supporting your child in the event they need to quarantine.
  
#Logon: Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 
+
[https://docs.google.com/presentation/d/1N0edlnoGXJAviR0EpH4CiuicjtXSpnC3P2csRBfJVo4/edit#slide=id.g8fb8c51ebc_0_100 Pre-K - Grade 2 Technology Orientation]
#Change your passphrase: We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in. The passphrase must:
 
##contain 12 or more characters (we recommend longer than the minimum length)
 
##contain at least one lowercase letter, uppercase letter, digit
 
##not contain your first name, last name or username
 
##be different from a previous passphrase you've used at RCS
 
#Follow the prompts to:
 
##Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address".
 
##Add your mobile phone number if you want the option to reset your passphrase via text message.
 
##Choose a security question to answer if you forget your passphrase.
 
##Choose a security image.
 
  
<br />[[File:Oktasetup.png|400 px|right]]When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process!
+
===Grades 3 - 5===
<br clear="all">
+
Students in Grade 3, 4, and 5 will receive a technology orientation during the first weeks of school to ensure all students are able to access their accounts throughout the year. The following technology orientation has been compiled to assist you in supporting your child in the event they need to quarantine.
  
===Login to your new Chromebook===
+
[https://docs.google.com/presentation/d/1Y9nXjCcqQM1tH1JlBYzRj3XaMatb_JuYIbFl5SUpQVM/edit#slide=id.g8fb8c51ebc_0_100 Grade 3 Technology Orientation]
Using the RCS Username and passphrase you just setup, login to your your new device
 
  
===Okta Plug-In Installation===
+
[https://docs.google.com/presentation/d/1_083tNq9_slciNlGAdLSJwiFUM8xT8P_4sqPxBiLjjY/edit#slide=id.g81ef208d7a_0_0 Grade 4 - 5 Technology Orientation]
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account.
 
  
:[[File:OKTA Banner.png|600 px]]
+
=='''Technology Pledge'''==
 +
We ask that all families submit a technology pledge upon receiving their RCS issued device.    
  
#The plug-in must be installed for the software to operate.
+
You can access our technology pledge through the technology orientation, or [https://docs.google.com/forms/d/e/1FAIpQLScBhd6MzewM18gPl3O8ZRQp7R4VtJKeGEUdJeBFgKTQBuLS7Q/viewform?usp=sf_link by clicking this link.]   
#Click on the part of the message that says "click here to install".
+
==FAQ==
#Start the installation and follow the onscreen instructions.
+
Have questions? We have answers! Review our [[Get answers to my Lower School parent's remote learning questions|How Do I article]] that provides additional insight regarding Remote learning.
#When the installation is complete, restart the browser.
 
  
<br />
 
==Technology Orientation==
 
All 1st thru 5th Grade students will receive a Technology Orientation during the first weeks of School.  Third thru Fifth Grade students will be asked to submit a technology pledge
 
  
*Select the orientation that corresponds with you child's grade level
+
<!--
*Review the slides with you child and watch the embedded videos
 
*Complete the Technology Pledge at the end of the slideshow by submitting a response to the corresponding Google form.
 
  
  
  
 +
ALL INFO BELOW THIS WAS USED FROM MARCH 2020 - JUNE 2021
  
<!-- The information here will guide you through the process of setting up your RCS account and your laptop.  
+
The information here will guide you through the process of setting up your RCS account and your laptop.  
 
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu].
 
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu].
 
==Grades PK - 2==
 
==Grades PK - 2==
Line 104: Line 106:
  
 
==Grades 3 - 5==
 
==Grades 3 - 5==
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.   
+
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.   
  
 
===New Device Unboxing===
 
===New Device Unboxing===
Line 155: Line 157:
 
*Complete the Technology Pledge at the end of the slideshow by submitting a response to the corresponding Google form.
 
*Complete the Technology Pledge at the end of the slideshow by submitting a response to the corresponding Google form.
  
[https://docs.google.com/presentation/d/1N0edlnoGXJAviR0EpH4CiuicjtXSpnC3P2csRBfJVo4/edit?usp=sharing Pre-K thru 2nd Grade Orientation]
+
[https://docs.google.com/presentation/d/1N0edlnoGXJAviR0EpH4CiuicjtXSpnC3P2csRBfJVo4/edit?usp=sharing Pre-K to 2nd Grade Orientation]
  
 
[https://docs.google.com/presentation/d/1Y9nXjCcqQM1tH1JlBYzRj3XaMatb_JuYIbFl5SUpQVM/edit?usp=sharing 3rd Grade Orientation]
 
[https://docs.google.com/presentation/d/1Y9nXjCcqQM1tH1JlBYzRj3XaMatb_JuYIbFl5SUpQVM/edit?usp=sharing 3rd Grade Orientation]

Latest revision as of 10:04, 20 September 2021

This article is...
Summary.png The information here will guide you through the process of setting up your RCS Account and your laptop.
IntendedSP.png Intended for
Students and Parents
Categories.png Categorized under
RCS Software and Services
VV.jpg Maintained by
Vanessa Vazquez
2021-2022.png Up-to-date for the 2021-2022 school year.



All Lower School students will be issued a device to keep at home in the event that a cohort, class or the school needs to quarantine. Students in Grade 3, 4, and 5 will receive a technology orientation during the first weeks of school to ensure all students are able to access their accounts throughout the year. Families of students in Grade PK - 2 will receive a technology orientation to review in the event their child need to quarantine throughout the school year.

We ask that all RCS families submit a technology pledge upon receiving their devices. You can find our technology pledge below, or by clicking here.

If you have any questions that are not answered here, please contact us at support-ticket@riverdale.edu

Pre-K - Grade 2

Equipment

Pre-K to Kindergarten students will be issued an iPad with a charging cable to keep at home in the event we need to transition to remote learning.

1st and 2nd Grade classes will be issued an iPad with a charging cable. While charging cables can stay at home, the iPad will travel to and from school on a daily basis. Pre-K to Grade 2 students will use a Clever badge, in conjunction with the Clever app to log in to their devices.

How to Login to Clever

The Clever badge along with the Clever App will give your student access to all of the learning platforms they will use throughout the school year. This Badge can be used by your child to logon to our systems without having to remember or type a username and passphrase. All students will be provided with a printed version of their Badge during device distribution. You can also scan a digital copy of the badge if you have one available, by holding your phone with the Badge open, up to the camera on your iPad/Chromebook.

If you need a replacement of your child's Clever badge please request one by emailing us at support-ticket@riverdale.edu.

How to login

  1. Open Clever
    Open the Clever app and sign in using your Clever Badge
  2. Logon
    Hold your Badge to the camera. You can also scan the Badge by holding your phone - with the Badge open - up to the camera. We encourage families to keep their Clever app stored in a safe accessible location for student to use

Grades 3 - 5

Equipment

All 3rd to 5th Grade Homebase classes will have a cart of Chromebooks stored in their classrooms, and students will be assigned a device at the beginning of the year. All 3rd to 5th Grade students will have an additional device sent home during the first weeks of school in the event they need to quarantine. These students will also receive login credentials to access their devices during the first weeks of school.

How to Login - Google Credentials

All 3rd to 5th grade students will use their Riverdale credentials to log in to their Chromebooks both at school and at home. Student logins consist of their first initial of their first name, their last name, and the graduation year @Riverdale.edu.

Digital Learning Platforms

All students will have access to a variety of Digital Learning Platforms to use throughout the school year. For detailed information on how to login to these platforms please review our LS Digital Learning Platforms article

Use the device for Remote Learning

Please review our help my lower school child with remote learning article for practical information about HOW your child will use their device for remote learning, and how you can support them.

Device Replacement and Repair Policy

If a device is lost, stolen or destroyed/damaged beyond repair while off-campus (including at home and during transit to/from school), the family will be responsible for the full replacement cost of:

  • $473 for an iPad
  • $430 for a Chromebook.

We purchase accidental damage coverage and most broken screens and other minor issues will be covered under those policies. If the damage is beyond the scope of those policies we will at our discretion and best judgement ask families to pay for the repair or a device replacement.

Families are responsible for replacing broken chargers with the equivalent OEM (Apple or Lenovo) product (contact us for details if you find yourself in that situation). If there is a manufacturing defect or other non-user issue, we will investigate and determine the best course of action.

Care for your Lower School child's iPad or Chromebook

For more information about how to care and maintain your device working properly please review our detailed help article.

Web filtering & Content

For the safety and security of our students, all devices managed by Riverdale are closely monitored using GoGuardian software. Parents have access to this data by using GoGuardian Parent. For more information on how to set up an account with GoGuardian Parent, review our detailed help article.

Technology Orientation

Pre-K - 2

The following technology orientation has been compiled to assist you in supporting your child in the event they need to quarantine.

Pre-K - Grade 2 Technology Orientation

Grades 3 - 5

Students in Grade 3, 4, and 5 will receive a technology orientation during the first weeks of school to ensure all students are able to access their accounts throughout the year. The following technology orientation has been compiled to assist you in supporting your child in the event they need to quarantine.

Grade 3 Technology Orientation

Grade 4 - 5 Technology Orientation

Technology Pledge

We ask that all families submit a technology pledge upon receiving their RCS issued device.

You can access our technology pledge through the technology orientation, or by clicking this link.

FAQ

Have questions? We have answers! Review our How Do I article that provides additional insight regarding Remote learning.