Difference between revisions of "Get on WiFi"

From howdoi
Jump to navigation Jump to search
Line 76: Line 76:
  
 
=== I have a guest/visitor coming to RCS, how can I arrange wireless access? ===
 
=== I have a guest/visitor coming to RCS, how can I arrange wireless access? ===
The RCS-Guest network is similar to going to Starbucks, just fill out the web form for 24 hours of access. If a longer time is required, please submit a tech request.
+
The RCS-Guest network is similar to going to Starbucks, just fill out the web form for 48 hours of access. If a longer time is required, please submit a tech request.
  
 
== How do I connect to one of the RCS wireless networks? ==
 
== How do I connect to one of the RCS wireless networks? ==
Line 112: Line 112:
 
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
 
| style="padding:2px 15px;" align="center" | [[Image:Check mark small.png|20px]]
 
|}
 
|}
 
Instructions follow for connecting to available networks from the most common mobile devices and operating systems.
 
* [[Wireless_Network/Connect_from_Android|Android]]
 
* [[Wireless_Network/Connect_from_BlackBerry|BlackBerry]]
 
* [[Wireless_Network/Connect_from_iOS|iOS Devices (iPhone, iPad, iTouch)]]
 
* [[Wireless_Network/Connect_from_Mac OS X|Mac OS X]]
 
* [[Wireless_Network/Connect_from_Windows|Windows]]
 
  
 
== Something isn't working... ==
 
== Something isn't working... ==

Revision as of 09:56, 20 September 2021

This article is...
Summary.png This article explains how to get online with your devices at Riverdale.
IntendedES.png Intended for
Employees and Students
Categories.png Categorized under
Classroom Technology and Systems‏‎‏‎
KS.jpg Maintained by
Kent Seidler
2019-2020.png in need of review.



Learn how to use our WiFi networks.

What WiFi networks are available, who can use them and what can I do?

Wireless Networks and Supported Services
Access to:
User Group Network Name (SSID) Authentication Speed/ Bandwidth Internet RCS
WebDAV
RCS
Printing
All RCS Guests RCS-Guest Captive Portal Low Check mark small.png Red x small.png Red x small.png
Employees and Students RCS-Community WPA2 Enterprise with
Domain Credentials
Medium Check mark small.png Check mark small.png Check mark small.png

Which network should I use?

RCS-Community will provide the best experience and bandwidth. They require you to use your RCS domain username and passphrase to connect to a WPA2 Enterprise network.

The RCS-Guest network makes basic wireless access available to guests and members of our community whose devices do not support logins requiring a domain username and passphrase (this is quite rare these days) . The rate limit on these connections will allow checking email and basic web surfing, but other functions may feel very slow.

What does Internet access mean? Can I do ANYTHING I want?

In order to protect you, your computer, other computers, and our network from a variety of security issues, we do put some minor limitations on your access to the Internet. These limitations will not interfere with typical Internet usage, but if you do find that there is an RCS-related service you are unable to use successfully due to wireless network restrictions, please submit a tech support request.

In addition, the total speed that all users at RCS at one time combined is fixed. Sites like YouTube can be very useful for learning, but use up much of the bandwidth, or internet speed, available. Everyone in our community is urged to use their judgment and "think before you stream". If too many users access video at the same time on a wireless network, the internet will get slow for all.

Will I have to go through a proxy or web filter?

Proxy: We use silent proxy technology, so you don't need to configure your computer in any way to access the Internet. This also means that you MUST go through our web filter.

Web filter: All computers, whether a managed, wired computer, your own wireless laptop or other wireless device, have their Internet traffic passed through a web filter. We try to be as unobtrusive, and permissive, as possible, but it is likely that you will encounter a Warn or Block page at some point. If you believe that a web site is being improperly categorized:

We review these requests quickly and will override the filter if warranted.

Where can I access these networks on the Hill and River campuses?

During the late summer of 2015 we completed full upgrade of the WiFi system on the Hill and River campuses in all school buildings. You may find a useful signal in nearby exterior locations, but there are few outdoor access points. If you find weak signal in an RCS building, please submit a tech support request to help us improve the availability of the wireless network.

Guest and visitor information for wireless access

I'm a guest/visitor to RCS, how can I access the wireless network?

Welcome to RCS! Select the RCS-Guest network from the list of available networks and fill out the web form to gain network access.

I have a guest/visitor coming to RCS, how can I arrange wireless access?

The RCS-Guest network is similar to going to Starbucks, just fill out the web form for 48 hours of access. If a longer time is required, please submit a tech request.

How do I connect to one of the RCS wireless networks?

It is generally easy to connect to our networks from any device that has wireless access. The Table below shows which devices we support and which networks they can use.

Supported Devices Table
Supported devices:
User Group Network Name (SSID) Authentication iOS Mac OS X Windows Android
All RCS Users RCS-Guest Captive Portal Check mark small.png Check mark small.png Check mark small.png Check mark small.png
Students RCS-Community Domain Credentials Check mark small.png Check mark small.png Check mark small.png Check mark small.png

Something isn't working...

Please see our troubleshooting section if you are having issues accessing the Internet through an RCS wireless network.

I'm interested in the technical details.

Awesome! Our wireless network is running on Aruba Mobility Master controllers with access points terminating on Managed Devices on each campus. If you connect to one of the WPA2-Enterprise networks, your credentials are passed to a cluster of ClearPass Policy Manager servers that handle RADUIS authentication. After connecting to the appropriate wireless network, all of your network traffic passes through two different firewalls: the Aruba controllers and a Palo Alto next generation firewall and web filter. This makes your computer very, very safe at Riverdale! All of your computer's network traffic passes through our Palo Alto firewall to monitor and filter your Internet access.

Article Summary
Use Schoology Schoology is our Learning Management System. This should get you started on the path to Schoology mastery.
Get access to another teacher's Schoology course? If the teacher you'd like to add to your course already has a Schoology account, follow these steps.
Access, Archive, and Restore my Past Schoology Courses? How to save past year's Schoology courses to Resources in order to access those materials for current and future courses.
Use Schoology/Logging In Schoology is our Learning Management System. This should get you started on the path to Schoology mastery.
Use a Chromebook effectively Some getting started tips on Chromebooks.
Set up a Chromebook Some getting started tips on Chromebooks.
Link (or "Merge") multiple sections of the same Course in Schoology? Schoology is our Learning Management System. This should get you started on the path to Schoology mastery.
Organize My Google Drive Is it taking you way too long to find something on Google Drive? Then check out the infographic below to tackle the world of Google Drive Organization and File Naming.
Use the Google Drive Assignments App in Schoology? Schoology is our Learning Management System. This should get you started on the path to Schoology mastery.
Record my Screen? A screencast is a digital recording of computer screen output, also known as a video screen capture, often containing audio narration.
Secure and prevent a catastrophe with my laptop, ChromeBook, and phone? How to prevent harm to your devices.
Use remote learning procedures (for faculty) An overview of procedures for working remotely during extended school closure.
Submit Handwritten Work to Schoology This article will help you to submit handwritten work to a Schoology Assignment using your iPhone or Android Phone. This is particularly useful for Math, Science, and Visual Arts.
Use Google Hangouts Meet for Remote Learning? An overview of procedures for working remotely during extended school closure.
Use remote learning procedures (for students) An overview of procedures for working remotely during extended school closure.
Help my lower school child with remote learning Procedure for helping lower school students with remote learning
Teach remotely at the lower school Procedure for teaching remotely at the lower school
Get remote tech support This page is intended for students and faculty during scheduled remote learning at Riverdale.
Master remote learning? An overview of procedures for working remotely during extended school closure.
Use Schoology's HTML5 recorder? An overview of procedures for working remotely during extended school closure.
Get answers to my Lower School parent's remote learning questions FAQ for helping lower school parents with remote learning
Get answers to LS Faculty remote learning FAQs FAQ for helping lower school faculty with remote learning
Submit student work through Seesaw Procedure for helping lower school students with remote learning
Remove RCS management tools from a device instructions to prep devices for personal use
Use the blue Snowball microphone A short description with instructions about the Blue Snowball microphone and its incredible usefulness
Use AV Equipment in Arts and Drama Classrooms
Submit student work via schoology Procedure for helping lower school student with remote learning
Submit an entry to STOPit
Place a lunch order for my Lower School child How to register and submit your child's weekly lunch order
View Lower School lunch orders via Nutrislice This page describes how to digitally view your Homebase cohort's lunch orders.
Access my LS child’s digital Learning Platforms Procedure for accessing my lower school child's learning platforms
Care for my lower school child's iPad or Chromebook? Tips on troubleshooting and caring for your child's LS issued device
Allow students to fill out the Essay Cover Page online This document illustrates the process of posting an Essay Cover Sheet to Schoology and the workflow for students to fill out the cover sheet and combine it with their essay.
Change the look of my Schoology Homepage? You can change the look of your Schoology Home Page to either display your courses, or the default “Recent Activity”. Here’s a preview of what the new “Course Dashboard” looks like.
Create a TurnItIn submission through Schoology? Here's how to set it up so students can submit to TurnItIn via Schoology.
Assess Students During Remote Learning? Here are some options for teachers looking for formative assessment tools during remote learning.
Direct Wireless Printing Direct Wireless Printing allows printing from our wireless network to RCS-managed printers.
Embed a YouTube Video in Schoology? After a long absence, the easiest way to embed YouTube videos in Schoology is working again!
Assess Student Learning Remotely Using SMART Notebook? Create formative assessments using SMART Notebook’s response 2 wizard and convert files from previous versions of SMART Response.
Use student "Exam Accounts" Using Exam accounts to restrict student web and app access during exams.
Avoid Phishing Attacks? How To Recognize and Avoid Phishing Scams.
IPad project sets This page will help you determine if you need a set of iPads for class projects.
Improve my home office situation inexpensive items to improve your home work situation
JRJSC Conference Room AV Instruction Guide This page will help you use the AV in the John R Johnson Student Center Conference Room (the Egg).
Live Annotate From My iPad to My Mac? With Continuity Sketch and Continuity Markup, you can use your iPad, iPhone, or iPod touch to easily insert sketches into your Mac documents, or perform live mark up of PDFs and images on your Mac.
Manage Parent Teacher Conferences over Zoom? This article is for Administrative assistants scheduling Parent Teacher Conferences.
Raise/lower the sound when I connect to the projector? This page will help you adjust the volume (and troubleshoot sound issues) while connected to a projector.
Replacing a Chromebook Stylus and/or Charger Where to purchase replacements
Schedule Parent-Teacher Conferences with Zoom Video Conferencing? This article is for Administrative assistants scheduling Parent Teacher Conferences.
Science AV room Instruction Guide This page will help you use the AV Equipment in the Weinstein Science Building AV room.
Set a Good Passphrase? Tips and requirements for coming up with your RCS Passphrase.
Set up for Hybrid Learning Information on the new technology introduced to classrooms on the Hill campus
Start a Zoom meeting quickly, and invite participants? This article is for Administrative assistants, Admins, and Faculty.
Access Dyknow Are your MS students having trouble staying on task when using their Chromebooks? Then check out Dyknow an online tool that allows you to curate your students digital experience.
Google Account photo update The Google Account photo shows up in the upper-right of your GMail window, and presents to recipients of your emails as well as in other locations.
How Do I Hangouts Meet Training and Help Get Meet help and training
Phonak Audio Systems
Turn my iPad into a SMART Notebook remote control? Instructions on how to control SMART Notebook on your laptop from your iPad.
Use DigiExam? DigiExam is a browser-based exam tool which allows teachers to create and distribute an exam, and allows students to take the exam securely on their own device without that student having access to tools and web content which the teacher wishes to prohibit.
Use Google Drive File Stream (GDFS) Google File Stream
Use Zoom Video Conferencing for Remote Learning? Zoom is a remote conferencing program similar to Google Hangouts Meet. It provides a remote learning service that provides audio, video, content sharing, annotation, video clip sharing, breakout rooms, polling, recording and more.
Submit a Check Request for pre-approved Technology purchases? Instructions on how to access the RCS "Check Request Form", how to complete the form, attach receipts, and submit for payment.