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Email LS Parents in Veracross: Difference between revisions

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  | cat1          =  Communication
  | cat1          =  Communication
  | cat2          =
  | cat2          =
  | maintained    = VI
  | maintained    = VV
  | year          = 2018-2019
  | year          = 2021-2022
}}
}}


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To send an email to a set of parents associated with a specific class via the Veracross teacher portal:
To send an email to a set of parents associated with a specific class via the Veracross teacher portal:


# Locate the class who's parents you want to email
#Locate the class who's parents you want to email
# Hover over the Contact Tab
#Hover over the Contact Tab
# Click "Email parents"
#Click "Email parents"


[[File:Veracross-Email LS Parents.png]]
[[File:Veracross-Email LS Parents.png]]


If setup correctly on your computer a new compose message window will open in your preferred email client with the appropriate email distribution list in the to section. This means you are sending your email via your RCS Gmail account.  If this is not the case and you would like it to be, please dial x50 or {{tsreq}}.
If setup correctly on your computer a new compose message window will open in your preferred email client with the appropriate email distribution list in the to section. This means you are sending your email via your RCS Gmail account.  If this is not the case and you would like it to be, please dial x50 or {{tsreq}}.
==Email both cohorts of parents in a specific class==
To send an email to both cohorts of parents associated with a specific class via the Veracross teacher portal:
#Locate the cohort who's parents you want to email
#Hover over the Contact Tab
#Right Click on the "Email parents" link to open an email draft in a new tab
#Follow the first 3 steps listed above
#Add both distribution lists to the "to" section of your email draft. '''DO NOT USE CC or BCC''': Using CC or BCC will not allow the emails to be sent to both cohorts of families. Please ensure that both distribution lists are listed in the TO section.
#Once sent all families will receive the message and will only be able to reply to you.
#*Homebase teachers using your class email to send this message will ensure that you AND your co-teacher will receive a reply from families
[[File:Distribution lists 1.png|frameless|448x448px]]
'''Here is a quick video''' that might give more information
[[File:Emailing_Families.mov|frameless]]


==Send email based on grade level==
==Send email based on grade level==
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;Fifth Grade
;Fifth Grade
:[mailto:riverdale.g_parents_w_students_in_grade_5@mail.veracross.com riverdale.g_parents_w_students_in_grade_5@mail.veracross.com]
:[mailto:riverdale.g_parents_w_students_in_grade_5@mail.veracross.com riverdale.g_parents_w_students_in_grade_5@mail.veracross.com]
;Sixth Grade
:[mailto:riverdale.g_parents_w_students_in_grade_6@mail.veracross.com riverdale.g_parents_w_students_in_grade_6@mail.veracross.com]
;Seventh Grade
:[mailto:riverdale.g_parents_w_students_in_grade_7@mail.veracross.com riverdale.g_parents_w_students_in_grade_7@mail.veracross.com]
;Eighth Grade
:[mailto:riverdale.g_parents_w_students_in_grade_8@mail.veracross.com riverdale.g_parents_w_students_in_grade_8@mail.veracross.com]
;Ninth Grade
:[mailto:riverdale.g_parents_w_students_in_grade_9@mail.veracross.com riverdale.g_parents_w_students_in_grade_9@mail.veracross.com]
;Tenth Grade
:[mailto:riverdale.g_parents_w_students_in_grade_10@mail.veracross.com riverdale.g_parents_w_students_in_grade_10@mail.veracross.com]
;Eleventh Grade
:[mailto:riverdale.g_parents_w_students_in_grade_11@mail.veracross.com riverdale.g_parents_w_students_in_grade_11@mail.veracross.com]
;Twelfth Grade
:[mailto:riverdale.g_parents_w_students_in_grade_12@mail.veracross.com riverdale.g_parents_w_students_in_grade_12@mail.veracross.com]


==Facts about emailing via Veracross==
==Facts about emailing via Veracross==
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;When parents reply to the email sent, will it come to my email?
;When parents reply to the email sent, will it come to my email?
:Yes, if you send it from your gmail account, your information will be in the reply-to address
:Yes, if you send it from your gmail account, your information will be in the reply-to address
; Do I have 2 emails now?
;Do I have 2 emails now?
:No, you will only use your gmail account to send and receive email
:No, you will only use your gmail account to send and receive email
;Can we use our group email to send and receive emails via Veracross?
;Can we use our group email to send and receive emails via Veracross?
:Veracross RESENDS the email with whatever reply-to address YOU have on the original email that you sent to the Distribution Group. When sending an email, make sure to change the sender information to your group address. 3ch-class@riverdale.edu, the replies will go there. Veracross does NOT receive ANY email whatsoever.
:Veracross RESENDS the email with whatever reply-to address YOU have on the original email that you sent to the Distribution Group. When sending an email, make sure to change the sender information to your group address. 3ch-class@riverdale.edu, the replies will go there. Veracross does NOT receive ANY email whatsoever.
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