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Access MacOS Resources in Self Service: Difference between revisions
Access MacOS Resources in Self Service (view source)
Revision as of 16:44, 6 November 2019
, 6 November 2019ââUpdate Printer Keychain Passphrase
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 | cat2     = |  | cat2     = | ||
 | maintained  = JM |  | maintained  = JM | ||
 | year     = |  | year     = 2019-2020 | ||
}} | }} | ||
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# Open Safari (enrollment works best using Safari!) | # Open Safari (enrollment works best using Safari!) | ||
# Visit http://bit.ly/RCSSelfService (or click [http://bit.ly/RCSSelfService here] if that doesn't work) | # Visit http://bit.ly/RCSSelfService (or click [http://bit.ly/RCSSelfService here] if that doesn't work) | ||
# Log in with your Riverdale username and | # Log in with your Riverdale username and passphrase | ||
#* Your computer will download a .pkg file | #* Your computer will download a .pkg file | ||
# Click the Show Downloads button | # Click the Show Downloads button | ||
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#* Wait a while. It will seem to hang, but will finally complete after a minute or two. | #* Wait a while. It will seem to hang, but will finally complete after a minute or two. | ||
# From the Finder, open the app Self Service  | # From the Finder, open the app Self Service  | ||
# Log in with your Riverdale username and | # Log in with your Riverdale username and passphrase | ||
= I'm Enrolled, What now? = | = I'm Enrolled, What now? = | ||
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* If you haven't already, Install the printer drivers | * If you haven't already, Install the printer drivers | ||
* Select a printer or copier you want to add by clicking [[File:Self_Service_Add_Printer.png]] | * Select a printer or copier you want to add by clicking [[File:Self_Service_Add_Printer.png]] | ||
* You will be prompted for your RCS Username and | * You will be prompted for your RCS Username and Passphrase (only if you don't have your printing keychain already configured) | ||
* Just like an App install, when adding printer is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png]] | * Just like an App install, when adding printer is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png]] | ||
* Send a print job | * Send a print job | ||
=== Update Printer Keychain | === Update Printer Keychain Passphrase === | ||
<onlyinclude> | <onlyinclude> | ||
If you're enrolled in you can update your Keychain | If you're enrolled in you can update your Keychain Passphrase through the Self Service app. | ||
# Open the Self Service app and log in with your RCS credentials | # Open the Self Service app and log in with your RCS credentials | ||
# Select the "Keychain" Category on the right | # Select the "Keychain" Category on the right | ||
# Click the "Update RCS | # Click the "Update RCS Keychain Passphrase" policy | ||
# Follow the prompts for Username and | # Follow the prompts for Username, Passphrase, and laptop password | ||
# Your printing keychain | # Your printing keychain passphrase is now updated | ||
</onlyinclude> | </onlyinclude> | ||
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*Is Sophos anti-virus installed? (it should be) | *Is Sophos anti-virus installed? (it should be) | ||
*Is FileVault enabled? (it should be -- particularly for admin employees) | *Is FileVault enabled? (it should be -- particularly for admin employees) | ||
*Is automatic login without a | *Is automatic login without a passphrase enabled? (it shouldnât be) | ||
*Are any Adware / Malware apps present? (these include MacKeeper, CleanMyMac, Mac Cleaner, and MacBooster; they DEFINITELY shouldnât be!) | *Are any Adware / Malware apps present? (these include MacKeeper, CleanMyMac, Mac Cleaner, and MacBooster; they DEFINITELY shouldnât be!) | ||