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Access MacOS Resources in Self Service: Difference between revisions
Access MacOS Resources in Self Service (view source)
Revision as of 16:44, 6 November 2019
, 6 November 2019ââUpdate Printer Keychain Passphrase
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 | cat2     = |  | cat2     = | ||
 | maintained  = JM |  | maintained  = JM | ||
 | year     = |  | year     = 2019-2020 | ||
}} | }} | ||
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# Open Safari (enrollment works best using Safari!) | # Open Safari (enrollment works best using Safari!) | ||
# Visit http://bit.ly/RCSSelfService (or click [http://bit.ly/RCSSelfService here] if that doesn't work) | # Visit http://bit.ly/RCSSelfService (or click [http://bit.ly/RCSSelfService here] if that doesn't work) | ||
# Log in with your Riverdale username and | # Log in with your Riverdale username and passphrase | ||
#* Your computer will download a .pkg file | #* Your computer will download a .pkg file | ||
# Click the Show Downloads button | # Click the Show Downloads button | ||
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#* Wait a while. It will seem to hang, but will finally complete after a minute or two. | #* Wait a while. It will seem to hang, but will finally complete after a minute or two. | ||
# From the Finder, open the app Self Service  | # From the Finder, open the app Self Service  | ||
# Log in with your Riverdale username and | # Log in with your Riverdale username and passphrase | ||
= I'm Enrolled, What now? = | = I'm Enrolled, What now? = | ||
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* If you haven't already, Install the printer drivers | * If you haven't already, Install the printer drivers | ||
* Select a printer or copier you want to add by clicking [[File:Self_Service_Add_Printer.png]] | * Select a printer or copier you want to add by clicking [[File:Self_Service_Add_Printer.png]] | ||
* You will be prompted for your RCS Username and | * You will be prompted for your RCS Username and Passphrase (only if you don't have your printing keychain already configured) | ||
* Just like an App install, when adding printer is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png]] | * Just like an App install, when adding printer is complete you will get a "Management Notification" like this [[File:Self_Service_Notification.png]] | ||
* Send a print job | * Send a print job | ||
=== Update Printer Keychain | === Update Printer Keychain Passphrase === | ||
<onlyinclude> | <onlyinclude> | ||
If you're enrolled in | If you're enrolled in you can update your Keychain Passphrase through the Self Service app. | ||
#Open the Self Service app and log in with your RCS credentials | # Open the Self Service app and log in with your RCS credentials | ||
#Select the "Keychain" Category on the | # Select the "Keychain" Category on the right | ||
#Click the "Update RCS | # Click the "Update RCS Keychain Passphrase" policy | ||
#Follow the prompts for Username and | # Follow the prompts for Username, Passphrase, and laptop password | ||
#Your printing keychain | # Your printing keychain passphrase is now updated | ||
</onlyinclude> | </onlyinclude> | ||
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As a technology department, we constantly take precautions to protect our wireless network, school-owned devices, and most importantly YOU against any potential security risks. | As a technology department, we constantly take precautions to protect our wireless network, school-owned devices, and most importantly YOU against any potential security risks. | ||
Included with our Self Service application (a program used for installing printers and applications on Mac laptops), are additional features to help answer and address the following security issues on your laptop: | |||
*Is Sophos anti-virus installed? (it should be) | *Is Sophos anti-virus installed? (it should be) | ||
*Is FileVault enabled? (it should be -- particularly for admin employees) | *Is FileVault enabled? (it should be -- particularly for admin employees) | ||
*Is automatic login without a | *Is automatic login without a passphrase enabled? (it shouldnât be) | ||
*Are any Adware / Malware apps present? (these include MacKeeper, CleanMyMac, Mac Cleaner, and MacBooster; they DEFINITELY shouldnât be!) | *Are any Adware / Malware apps present? (these include MacKeeper, CleanMyMac, Mac Cleaner, and MacBooster; they DEFINITELY shouldnât be!) | ||