Veracross Parent Portal FAQ: Difference between revisions

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A: Go to https://portals.veracross.com/riverdale/parent.  

Please do not share your credentials with anyone, including your children. Information in the Portal is confidential.

A: Click on the Can't access your account? link and follow the instructions.

A: When you are logged into the Veracross Parent Portal, click on the yellow “View/Submit Attendance or Dismissal Change Request” button:

Please note that requests for late/early dismissals for medical appointments should be made as soon as possible.

A: When you are logged into the Veracross Parent Portal, click on the yellow “View/Submit Attendance or Dismissal Change Request” button.

Click here for a video that walks you through submitting a LS transportation change: https://www.youtube.com/watch?v=fnotdsd62E4&feature=youtu.be

A: Log onto the Veracross Parent Portal. During the times the online scheduling system is open and accepting P-T conference signups, a yellow button will appear at the top of the page that will allow you to enter the online scheduling system. Please note that the button will not be visible outside of the sign-up window.  

Identify the child whose teachers you would like to schedule a conference with and click View Teacher. Select an available date and time for your conference from the drop-down menu. Confirm that time by clicking the Reserve Time button. Your time will be shown in the Conference Schedule section. If you later determine that you need to change your time, you can go through the same process, choosing a different time from the drop-down menu. Your new time will show under the Conference Schedule section.

If you have any questions about the process, send an e-mail to ptconferencesupport@riverdale.edu.

A: All emails sent using Veracross distribution lists, including those from the Parents Association, can be found in the Veracross Parent Portal. Once you are logged on, click the My Messages button on the top right.

Messages are archived, beginning with the ones most recently sent. You can also see the messages sent from specific people (such as your child’s dean) by clicking on the People tab.  

A: Once you are logged on to the Veracross Parent Portal., click the Update Household Profile button on the top right (under My Messages).

Here, you can review and update the following:

* You can also indicate your online directory preferences by clicking on the Directory Preferences tab in the upper right corner. Here, you can decide what information is displayed to other parents in the Parent Portal. Please note that if you choose not to display your address or email, other parents may be unable to contact you or your child for things like playdates and party invitations.

A: While you are logged on to the Veracross Parent Portal, click on the PA Affinity Group Opt-in button in the Parents Association section.

A: While you are logged on to the Veracross Parent Portal, click on the Online Billing button in the My Household section.

From here, you will be able to view invoices and make online payments. Bills are posted monthly. If you have any billing issues, please contact Sonny Collado at 718-519-2708 or scollado@riverdale.edu.

A: While you are logged on to the Veracross Parent Portal, click on either the Student Directory or the Household Directory buttons under the School Links section.

Use the Student Directory to look up information for a specific student, or to get information for your child’s entire grade/homebase.  

There is also a “Nearby Student Households (<1 mile)” directory that can be useful if you want to carpool, find a potential playdate within walking distance, etc.

A: While you are logged on to the Veracross Parent Portal, click on the Faculty/Staff Directory under the School Links section (midway down on the right).

You can search the directory by first or last name. In addition to a lovely photo of the teacher, you will find their email address and their work phone number (if they have one).

A: While you are logged on to the Veracross Parent Portal, go to the My Children section on the left-hand side, below the Upcoming Events section. For the child whose report you would like to review, click on the Links tab (to the right). From here, you can click on the current report to review and/or print it. You can also click the link to Past-Years Report Cards and Progress Reports to choose any of the earlier reports you would like to review and/or download.

A: While you are logged onto the Parent Portal, click the purple Subscribe to School & Athletic Calendars or Subscribe to My Calendar buttons under My Household.

These buttons give you the choice to subscribe to My Household Calendar, which includes events that pertain to all the children in your household. If you have a child in each division, you will see many more events than if you just have children in one division.  

Clicking on any of the links will prompt you to subscribe to that calendar in your default calendar application. If you use Google Calendar, check the box at the top (Subscribe Using Google Calendar) to have all subscription links use Google Calendar automatically.

A: You can click on event listings to get additional details such as a contact person, RSVP information, a live-streaming link (when applicable), etc.

[[Category:Family Resources]]