Resolve Self Service Notifications: Difference between revisions
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== Update macOS == | == Update macOS == | ||
Please Update your device to macOS | Please Update your device to the latest version of macOS using the Mac App Store. | ||
== Malware detected == | == Malware detected == | ||
Your computer may be infected with adware or malware. The RCS tech dept recommends bringing your laptop to help desk hours for assistance. https://www.malwarebytes.com/ | Your computer may be infected with adware or malware. The RCS tech dept recommends bringing your laptop to help desk hours for assistance. https://www.malwarebytes.com/ | ||
Revision as of 13:10, 8 March 2018
Below are a list of notifications and our recommendations to resolve them.
Install Sophos
Your computer does not have Sophos Anti-virus installed. The RCS tech dept recommends installing Sophos via Self-Service.
Enable Find my Mac
We require Find My Mac to be enabled for all Employee Laptop Program laptops. Please enable Find My Mac by following the directions from apple or dial x50 and we can help you.
Disable auto login
Your computer has Automatic Login enabled. Please disable this feature as this poses a security risk to your personal and RCS related information. https://support.apple.com/en-us/HT201476
Enable FileVault
As an admin your must have FileVault enabled. Please enable this feature as this poses a security risk to your personal and RCS related information. https://support.apple.com/en-us/HT204837
Reboot your computer
This computer hasnt been restarted in more than two weeks. For optimal performance RCS Tech recommends you reboot your computer at least once per week. https://support.apple.com/kb/PH25410
Update macOS
Please Update your device to the latest version of macOS using the Mac App Store.
Malware detected
Your computer may be infected with adware or malware. The RCS tech dept recommends bringing your laptop to help desk hours for assistance. https://www.malwarebytes.com/