Set up Savvas EasyBridge?

This article is...

	Pearson EasyBridge provides user management and roster synchronization tools to Riverdale in order to simplify access to Pearson products and content.
	Intended for Employees and Students
	Categorized under RCS software and services
	Maintained by Vanessa Vazquez
	in need of review.

Pearson EasyBridge is an automatically configured portal that allows teachers and students to access any and all Pearson products from one page. RCS sets up students, teachers, classes and enrollments automatically and you just have to logon using myRiverdale.

Adding additional Programs to Pearson Realize

The directions below will guide you in adding additional Pearson products to your Pearson EasyBridge account

• Login to "Pearson EasyBridge" from MyRiverdale
  

• Select "Pearson Realize" from the list of programs shown. Note: You may have to setup Realize first, please go through the setup screens if needed.
  

• Click on the user menu at the top of the page. Select "settings" from the drop-down menu.
  

• Click the "My Programs" tab
• Select the additional programs you wish to add
• Make sure to "save" your changes
  

Troubleshooting Teacher/Student accounts

Teachers/Students - Google IDP Error

• Use Riverdale Google credentials to login to Pearson EasyBridge.
• Login using the Pearson EasyBridge icon on MyRiverdale page.

Error: app_not_configured_for_user

This error will be displayed if teachers use incorrect credentials to login to Pearson EasyBridge. To correct this error:

• Ensure Google Chrome is not auto-filling the incorrect login credentials
• Log out of all other Google Accounts

Teacher - No classes enrolled

The following errors will be displayed if:

• Classes have not been assigned to a teacher account

To correct this error:

• Submit a Tech ticket explaining the error and the tech team will contact you regarding the issue

Student - No assignments

The following error will be displayed if:

• Teachers have not assigned a product to classes
• Class is set for a future date

To correct this error:

• Ensure you have a product assigned to all classes
• Verify the class dates are NOT set to future dates