Find a Lost or Stolen Device: Difference between revisions
(Created page with " If you can't locate your device, '''immediately report it to us.''' It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give...") Â |
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If you can't locate your device, '''immediately report it to us.''' It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give a thief time to exploit it. | If you can't locate your device, '''immediately report it to us.''' It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give a thief time to exploit it. | ||
=== | === Report === | ||
Directly notify someone from the Tech Department -- by phone (x50) or in person. Please don't leave a message; actually talk with someone so you know we're working on it. | |||
{{TSREQ}} to report your device missing. Choose ticket type "Tech support (exact) > Loss or physical damage." | |||
You may also want to request a loaner in your report. | |||
=== | === Locate === | ||
==== Apple Devices ==== | ==== Apple Devices ==== | ||
Revision as of 12:39, 4 October 2017
If you can't locate your device, immediately report it to us. It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give a thief time to exploit it.
Report
Directly notify someone from the Tech Department -- by phone (x50) or in person. Please don't leave a message; actually talk with someone so you know we're working on it. Template:TSREQ to report your device missing. Choose ticket type "Tech support (exact) > Loss or physical damage." You may also want to request a loaner in your report.
Locate
Apple Devices
- To find your missing devices, sign in to the Find My iPhone app on any iOS device, or sign into https://www.icloud.com/#find.
Windows or Android Device
- With Prey Project: Visit https://panel.preyproject.com/devices and log in to see your device's location.
- With Android Device Manager: Visit https://www.google.com/android/devicemanager and log in to see your device's location.