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Remove RCS Device Management Tools: Difference between revisions

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<noinclude>
<noinclude>
{{abox
{{AboxNew
| name         = Remove RCS management tools from a device
| name = Remove RCS Device Management Tools
| summary      = instructions to prep devices for personal use
| learning =  
| for_employees = y
| instruction =  
| for_students  =  
| community = x
| for_parents  =
| summ = How to prepare your computer for personal use
| cat1          = Classroom Technology and Systems
| maintained = JM
| cat2          =
| year = 2024-2025
| maintained   = JM
| year         = 2019-2020
}}
}}
__TOC__


==Mac==
==Mac==
Please follow these instructions to [[Uninstall from Self Service|Uninstall Self Service]] rom your RCS "gifted" Mac laptop.
===Step 1: Uninstall Self Service===
Please follow these instructions to [[Uninstall from Self Service|Uninstall Self Service]] from your RCS Mac laptop.
 
===Step 2 (Optional): Wipe and reinstall fresh macOS===
If you would like a completely wiped-clean laptop, (after backing up your data, of course,) please follow these detailed instructions from Apple on [https://support.apple.com/guide/mac-help/erase-and-reinstall-macos-mh27903/mac How to erase and reinstall macOS].
 
'''Note:''' All of the data on your Mac will be erased!


==Windows==
==Windows==
Your laptop must be reset to factory default settings. Please feel free to book Rob Shin's calendar for a 30 min slot. The procedure performed will be as follows:
There are (2) options available: Factory reset the laptop (recommended) OR selectively uninstall RCS related applications.
=== Preliminary Tasks ===
 
Back up all of your files on the laptop:
Please contact Rob Shin for any questions or if you'd like assistance with this process.
* Google Drive
 
* My Documents folder
===Back Up All of Your Files===
It is essential to first back up all of your files. There is always a risk of losing data when making changes to a system.
 
*Google Drive
*My Documents folder
*Pictures
*Music
 
=== Option 1: Perform Factory Reset (Windows 10 out-of-box experience)===
 
#Plug in the charger so the laptop is running off wall power
#Click the Start button
#Type '''Settings''' and hit Enter
#Select '''Update & Security'''
#In the left hand menu, click on '''Recovery'''
#On the right side under '''Reset this PC''', click on '''Get started'''
#Choose '''Keep my files'''
#Click on '''Change settings'''
#Toggle the radio button to '''Off''' for the Preinstalled apps
#Hit '''Next''' and confirm to proceed with the factory reset
 
=== Option 2: Selectively Uninstall RCS Applications===
 
#Click on the Start button
#Type '''Control Panel''' and hit enter
#Click on '''Programs and Features'''
#You'll be presented with a list of all applications installed on your laptop. Right click on each one and uninstall:
#*Google Drive File Stream (unless you'd like to link your personal Google account)
#*Office 365 (unless you intend to purchase your own license)
#*Adobe CC products (RCS provided license will be expired)


==iPad==
==iPad==
Please see [https://howdoi.riverdale.edu/wiki/IPad,_iPhone,_iOS_Devices#Resetting_.26_Erasing_an_iOS_device_for_return this article] for information about how to prepare your school-managed iPad for return to Riverdale.
Please see [http://Prepare%20Apple%20Device%20for%20Return "Prepare Apple Device for Return"] for information about how to prepare your school-managed iPad for return to Riverdale.


==Chromebook==
==Chromebook==
JG: we will have to remove management, I presume they'll have to powerwash it and start over.
===Perform Factory Reset===
 
*After Tech has deprovision the device, follow the steps below.
 
#Turn off the Chromebook.
#Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed.
#Press Ctrl+D to begin Developer mode, then press Enter.
#Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes.
#When the transition completes, press the space bar, then press Enter to return to verified mode.
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