Fix Google Drive Issues in Schoology: Difference between revisions

Summary	Fix Google Drive Issues in Schoology
Author	Maintained by Matt Ringh
Help	Get help with this article
Status	Up-to-date for the 2024-2025 school year.

Latest revision as of 09:17, 5 August 2024

If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.

Use Google Chrome

This is the simplest sure-fire way for students and faculty to be able to access Google Drive Resources in Schoology. When the Google resource page loads, users will be prompted to authenticate to their RCS Google account.

Removing Access

If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:

In your Google account, click the grid in the upper-right.
Select Account
Select Security
Under the heading Third-party apps with account access, select Manage third-party access
Under Apps connected to your account, open Manage Apps.
Under Third-party apps with account access select the app that is giving you trouble (e.g. Schoology) and click Remove Access.

Granting Access and Reconnecting

If the issue was with Schoology, go back to Schoology, and connect again:

Teachers

In your course, click Add Materials
Select Add Assignment
Launch the Google Drive Assignment app
Connect to your Google account.

Students

In your course, open the assignment
Select Submit Assignment
Connect to your Google account.

Fixing "Access Denied" Message on iPadOS

Enable Cross-Site Tracking in your web browser or in Settings on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.

For Chrome:

Go to Settings
Go to Chrome
Toggle Enable cross site tracking

For Safari:

Go to Settings
Go to Safari
Un-toggle Prevent cross site tracking

@@ Line 1: / Line 1: @@
-{{abox
+{{AboxNew
- | name          = Fix Problems with Third Party Apps accessing my Google Account
+| name = Fix Google Drive Issues in Schoology
- | summary       = Having trouble accessing your Google Account from Schoology, Notability, or some other application? Here is the fix.
+| learning = x
- | for_employees = Y
+| instruction = x
- | for_students  = Y
+| community =
- | for_parents   =
+| summ = Fix Google Drive Issues in Schoology
- | cat1          =  RCS software and services
+| maintained = MR
- | cat2          =
+| year = 2024-2025
- | maintained    = MR
- | year          = 2019-2020
 }}
+__TOC__
+If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.
+== Use Google Chrome ==
+This is the simplest sure-fire way for students and faculty to be able to access Google Drive Resources in Schoology. When the Google resource page loads, users will be prompted to authenticate to their RCS Google account.
-If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix:
 == Removing Access ==
-#In your Google account, click the grid in the upper-right.
+If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:
-#Select "Account".
-#Select Security
+#In your Google account, click the '''''grid''''' in the upper-right.
-#Under the heading "Third-party apps with account access", select "Manage third-party access".
+#Select '''''[https://myaccount.google.com/ Account]'''''
-#Under Apps connected to your account, open "Manage Apps".
+#Select '''''Security'''''
-#Under "Third-party apps with account access" select the app that is giving you trouble (e.g. Schoology) and click "Remove Access".
+#Under the heading '''''Third-party apps with account access''''', select '''''Manage third-party access'''''
+#Under Apps connected to your account, open '''''Manage Apps'''''.
+#Under '''''Third-party apps with account access''''' select the app that is giving you trouble (e.g. Schoology) and click '''''Remove Access'''''.
 == Granting Access and Reconnecting ==
 If the issue was with Schoology, go back to Schoology, and connect again:
-For Teachers in Schoology
+=== Teachers ===
-#In your course, click Add Materials.
+#In your course, click '''''Add Materials'''''
-#Select Add Assignment.
+#Select '''''Add Assignment'''''
-#Launch the Google Drive Assignment app.
+#Launch the '''''Google Drive Assignment''''' app
 #Connect to your Google account.
-For Students in Schoology
-#In your course, go to the assignment.
+=== Students ===
-#Select Submit Assignment.
+#In your course, open the '''''assignment'''''
+#Select '''''Submit Assignment'''''
 #Connect to your Google account.
+== Fixing "Access Denied" Message on iPadOS ==
+Enable '''''Cross-Site Tracking''''' in your web browser or in '''''Settings''''' on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.
+For Chrome:
+* Go to '''''Settings'''''
+* Go to '''''Chrome'''''
+* Toggle '''''Enable cross site tracking'''''
+For Safari:
+* Go to '''''Settings'''''
+* Go to '''''Safari'''''
+* Un-toggle '''''Prevent cross site tracking'''''